Воровство в отеле, некомпетентный персонал Hotel theft, incompetent staff

I want to appeal to all tourists who consider the hotel as a place of rest. Yesterday we returned from the Rixos bab al bahr hotel in the United Arab Emirates. A few days ago, we had a disgusting situation that the management of the Rixos bab al bahr hotel refused to solve. The fact is that in this hotel we rest all the time and loved and advised this hotel to all our friends. There are no souvenir shops on site this year. Shops are closed in the city during Ramadan. So my husband decided to collect beer for his friends from the minibar. We don't have Amstel beer. When we bought the tour, we had an all-inclusive concept, i. e. accommodation, meals, minibar, etc. All this is paid for. Every day, the husband for 10 days, collected beer, 2 cans a day. A few days ago, before leaving, we started to pack and found that the beer we had collected from our suitcase had just been stolen from the room. We contacted guest relations. They called the security manager with an interpreter. When we asked why beer was missing from our suitcase (out of the 20 cans that we collected, today we were left with 7). We were told that we had no right to take beer. That they took a picture of our suitcase and decided to withdraw all the beer. It's all property of the hotel. The Security Manager said that if we have a problem, we can call the police, and it is with their knowledge that the housekeeper can climb through the suitcases and check if the guests of the hotel have stolen anything. We use the Rixos network all over the world and we see such a disgusting attitude for the first time. The staff is aggressive, incompetent in solving problems and smoothing out conflict situations. At the same time, none of the managers apologized for the theft and opening of personal property, as well as the security manager confirmed that our suitcase was ajar and the cleaner opened it, saw the beer and photographed our suitcase. The manager, Zafer A. , ​ ​ confirmed that it is common practice for the hotel to check and go through guests' suitcases if they see anything suspicious. In this case, suspicious, this is beer from our minibar, for which we initially paid when buying a ticket. The whole conversation was recorded on the phone, which the manager, Zafer A, confirmed the fact that our suitcase was dug into and the beer was seized and that it was not against the law. At the moment, we, together with lawyers, will study the UAE legislation and see if anyone can really get into my property in a five-star hotel, as they position themselves. We will have to go to court for violation of my rights. For breaking into my property and photographing my personal belongings without my consent. This fact will be made public in all social networks that Rixos hotels climb on the personal belongings of guests.