Hotel description does not match

Written: 14 june 2015
Travel time: 8 — 18 june 2015
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 4.0
Cleanliness: 3.0
The Europeans gave this hotel 4, but the Bulgarians themselves attributed 5. There is neither one nor the other. Now, at least, you have to sit at the reception in the lobby, because WiFi is only here. In the room? What are you speaking about. . .
The design is interesting - glass and concrete. It's nice inside. The room is good - they gave the second floor.
Declared dance club, pool bar - do not work at all. Hookah bar no. The gym is paid. Location - 100 meters from the sea. There are paid areas on the beach - you need to look so that without umbrellas)))
The room is nice and spacious with a fridge. On the balcony - drying and table, chairs. Bathroom - plumbing is dirty and leaking. Mold in the cabin. There is a bathroom. No soap dish or toothbrush holder. Minus the bed is double, but folded from two. Sleeping in an embrace will not work.

Cleaning is every day. But when the shampoo and soap ran out, I had to go to the reception. The bed was changed every day for two days. Then they stopped. . .
Towels are randomly changed. Wash them - so-so. Now black then rusty spots on white towels.
Food - breakfast - a bunch of eggs (I made myself a salad of tomatoes and cottage cheese, cut it on a plate). Lunch and dinner - so-so. I was expecting fish and shrimp with mussels to eat in 5 stars... Not at all. Fruits - only oranges, apples and grapefruit, cut like a lemon for tea)) The stand is large - a buffet, but they serve it so that you come in full swing and everything is half-empty. And in the end, when they arrived, it already seemed like there was food. With desserts - if you didn’t come to dinner at 6 pm right away, then you won’t have time, they don’t report. Today they served fried liver - raw in the middle and cutlets mostly from bread.
The pool is big and nice. The only joy.
Bar - only local drinks. There are simply no imports, even if I wanted to buy. There are no desserts in the bar, even for money.
We took all inclusive for 10 days.
SPA is expensive. It's cheaper in Ukraine.
The city is boring, the architecture is not encouraging. There is an aqua park.
Translated automatically from Russian. View original

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