4 * does not pull, especially food

Written: 6 august 2020
Travel time: 28 july — 4 august 2020
Who does the author recommend the hotel to?: For recreation with friends, for young people
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 5.0
Cleanliness: 5.0
Food: 2.0
Amenities: 6.0
Stayed as a family with two children. We arrived in the morning at eight o'clock. Our room was free, we were settled immediately, we did not wait for 14:30, thanks for that. The travel agency warned us that breakfast was not allowed for us, but it can be purchased for an additional fee. As it turned out, we were not even allowed to have lunch, because the hotel changed the rules, and we will have lunch on the day of departure. We were told to check into the room and come to the reception for bracelets at five o'clock! That is, until five, neither eat nor even drink! I had to buy lunch (40 leva for four). You can not pay with a card, they ran to change the currency.
The hotel itself is normal, the room overlooking the pool, plumbing and furniture are relatively new. BUT! The extra bed for the youngest daughter is a folding chair, terribly hard. The bed for 7 days was not changed even once, towels were changed every day, but they were of dubious freshness. They also cleaned every day: they took away the garbage, gave toilet paper and vacuumed the room. There is not a single shelf in the shower cubicle, there is absolutely nowhere to put soap accessories. There is a hairdryer, refrigerator, TV with local channels. In our room the AC worked well, but the other guys were complaining.
There is no mini bar in the room.

There is no water park on site.
There is also no option to pay by card.
Although all of the above in the description of the hotel is.
Wi-Fi is paid. 10 euros for 7 days, and that's just for one phone. We didn’t take it, fortunately in the room and near the pool we caught a weak signal from a neighboring hotel, there was enough on the social network.
And food... This is generally a separate issue. It is called not "all inclusive", but "who had time. "
For breakfast, instead of butter, there was margarine and some kind of "imitator", the main ingredient of which was palm oil. Some kind of inedible cheese product, several types of sausage. Fried eggs, boiled eggs, fried bacon floating in its own fat.
Lunch and dinner are similar. Soup, cucumber-tomatoes, vegetable salad, meat, pasta or rice, french fries. The fish is very rare (for all the time there were 3 times), but tasty. Fruit - again, who had time.
For lunch, you could take ice cream (this is the only time), cookies, a sandwich or a hot dog. Who came a little later, he ate a hot dog from two pieces of bread and half a sausage in the middle. Coffee-tea only for breakfast and afternoon tea, for lunch and dinner hot water from the cooler. Moreover, instant coffee of the lowest quality, tea is also completely non-existent. There was also a bred yuppie of two kinds.
In the bar you could take the same instant coffee, there was no tea. Simple drinking water from the cooler was only in the dining room (you can’t call it a restaurant) and in the bar, which opened at 11 am. That is, if you want to drink from 9 to 11, then you have no chance. We took it with us in a bottle, they cursed with us. All drinks were poured into disposable plastic thin cups. You take it, and it bends all over.

The beach is no more than 10 minutes. We didn’t find a toilet on the beach, they don’t know at the reception, or it’s even there! When leaving the beach, there is no soul, there is nothing to wash off the sand from the feet. The beach is cleaned every evening, but the sea is dirty, everything swims.
Someone will think that we are too picky, but we will not come here again!
Translated automatically from Russian. View original