I rested with my husband and child from August 24 to September 7.2012. Upon arrival in Sozopol, we were met by a hotel representative who helped with things. At the reception we were greeted with a smile, check-in to the room took no more than 5 minutes. We had a double room with a sea view, the child was given an extra bed.
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I rested with my husband and child from August 24 to September 7.2012.
Upon arrival in Sozopol, we were met by a hotel representative who helped with things. At the reception we were greeted with a smile, check-in to the room took no more than 5 minutes. We had a double room with a sea view, the child was given an extra bed.
The room fully corresponded to the photo and description from the official. hotel website. From the balcony there was a beautiful view of the sea and part of the fortress wall. In the evening, when everything is lit up with lights, the sight is very beautiful. Our room was cleaned daily, towels changed every other day. Breakfast is standard, nothing special. When we came for breakfast, we just said from which room (the card was not shown at all).
Of the shortcomings, this is that the hotel does not have its own territory, but this is the case with all hotels located in the old city. We wanted to settle in the old town with a sea view, so for us it was not essential.
We enjoyed our stay, we will definitely come back.
Upon arrival in Sozopol, we were met by a hotel representative who helped with things. At the reception we were greeted with a smile, check-in to the room took no more than 5 minutes. We had a double room with a sea view, the child was given an extra bed.
The room fully corresponded to the photo and description from the official. hotel website. From the balcony there was a beautiful view of the sea and part of the fortress wall. In the evening, when everything is lit up with lights, the sight is very beautiful. Our room was cleaned daily, towels changed every other day. Breakfast is standard, nothing special. When we came for breakfast, we just said from which room (the card was not shown at all).
Of the shortcomings, this is that the hotel does not have its own territory, but this is the case with all hotels located in the old city. We wanted to settle in the old town with a sea view, so for us it was not essential.
We enjoyed our stay, we will definitely come back.
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Stayed for 10 days with a friend at the Casa del Mare Sozopol from 08/06/2012 to 08/16/2012. Initially, we were looking for a hotel with a sea view. We chose this hotel, booked a ROOM WITH SEA VIEW (Sea view - it was indicated in the itinerary receipt), paid. We arrived in Sozopol, but they didn’t bring us to the hotel, we had to carry our suitcases 500 meters along the paving stones - this was the first bell.
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Stayed for 10 days with a friend at the Casa del Mare Sozopol from 08/06/2012 to 08/16/2012. Initially, we were looking for a hotel with a sea view. We chose this hotel, booked a ROOM WITH SEA VIEW (Sea view - it was indicated in the itinerary receipt), paid. We arrived in Sozopol, but they didn’t bring us to the hotel, we had to carry our suitcases 500 meters along the paving stones - this was the first bell. But, inspired by the rest and in anticipation of the sea view from our room, we smiled and went to the reception. There was a guy at the reception who didn't even turn his head until we called him. Having received the keys, we go into the room and see that this is some kind of mistake, because the windows of the room overlook the city road, and the balcony, instead of a sea view, shows us a "cute" view of the playground, with small and screaming children. When we asked to be upgraded to a room with a sea view, which we PAID for, the guy (who, like the rest of the hotel staff, kept his name hidden) said "That's the sea view! In our hotel it's considered a "see view". It didn’t fit in our heads, having arrived on vacation, we didn’t expect that we would be “bred” according to some absurd, primitive fraudulent scheme! Instead of taking a shower after the flight and going to wet our feet in the sea, we tried to defend your rights. The next day, after verbal battles and numerous requests to the meeting party, we were moved to a room overlooking the sea. But only for 7 days. 3 days before departure, we were told in command uniform to vacate the room and return to the "suite" with a view of the screaming children and the roadway. The hotel manager, also a very secretive lady, with leaking ink, in a dirty T-shirt and with a very disgusting face, began to raise her voice at us, and scolded that we, I quote: "poor-quality tourists! There were no such problems with others"! which we paid, had to be released, because some woman was going to them, who supposedly had previously booked this room. It is not enough to say that our mood was spoiled. . . I don’t even remember being spoken to so disrespectfully and enchantingly impudently! And as an intimidating factor, we were refused to extend breakfast until we moved to a room overlooking the road. We moved BUT I knew that the reputation of this hotel would forever be stigmatized! Dear tourists! Do not learn from your mistakes! and take into account all the negative reviews, of which there are many, and do not waste your money, a long-awaited vacation, and nerve cells on this hotel! For lovers of hygiene: the hotel does not have a shower, except for a suite, instead of a shower in the floor there is a "picturesque" hole that clogs after the first shower and exudes an unpleasant smell. The hotel is very poorly cleaned and towels are not changed. Toilet paper is worth its weight in gold. A waitress in a restaurant who has access to food has some kind of skin disease. My rating: service - 1, breakfast 3, housekeeping 1. I hope my review will help someone in choosing a hotel. I wish you all a great holiday, but not in this hotel! Sincerely, Anna Ageeva
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[08/20/201.04:45.09 PM] Tatyana Polishchuk: 1. There is no hair dryer and iron 2. The bathroom is a shower and a hole in the floor. Moreover, the drain is clearly clogged, that is, when you take a shower, the water becomes ankle-deep. 3. The staff is unfriendly, the waitresses with acne who snatch breakfast cards do not greet.
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[08/20/201.04:45.09 PM] Tatyana Polishchuk: 1. There is no hair dryer and iron 2. The bathroom is a shower and a hole in the floor. Moreover, the drain is clearly clogged, that is, when you take a shower, the water becomes ankle-deep. 3. The staff is unfriendly, the waitresses with acne who snatch breakfast cards do not greet. 4. Their website has incomplete information. Photos of rooms only with a view of the sea and the city, there are no side ones.
And the hotel positions itself as a "pearl in the necklace of Sozopol".
It can become a pearl when the owners put things in order. Because the location is gorgeous, and the quality of service and comfort is disgusting.
And the hotel positions itself as a "pearl in the necklace of Sozopol".
It can become a pearl when the owners put things in order. Because the location is gorgeous, and the quality of service and comfort is disgusting.
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