Совсем не супер Not great at all

We went with a large group, booked 2 apartments with one and two bedrooms and one double room at the end of January.
As a result, they were placed in different buildings, to put it mildly, far from each other. The hotel room really lived up to its stars, but the apartment is far from it. In addition to the size of the rooms, nothing was said about the stardom.
Only the kettle and the washing machine worked without question, the stove was dirty, it was sickening to look at, it was scary to take the iron in your hands, it was safer to throw away the pans, even the batteries in the remotes for the air conditioners were dead, there was a hairdryer, but there was no socket in the bathroom, and there was no mirror in the bedroom to use hair dryer, convenient, to be sure. Instead of a bedside table, there were two drawers from the desk in one place : ))
The curtains in the bedrooms are luxurious, but white and in the early morning from the sun it feels like you are sleeping on the beach.

Speaking of the beach, you can’t place your own bedding for children on the beach in addition to stationary sunbeds and umbrellas - terror began from the side of the beach cashier, moreover, he accepted payment for sunbeds without any badges with a name and position, instead of a document he has a cash register : )) And a free zone place where you can sit with your towels on the sand of a ridiculously small area and on the walkway from the wheelchair ramp. Moreover, the hotel offers apartments for ownership and the owners of these apartments actually have nowhere to stay on the beach, except for an additional fee of 6 levs for a sunbed and 6 levs for an umbrella.
This pettiness comes through at every step, even the bed linen leaves much to be desired, not to mention the "springiness" of the mattresses.
The only thing that is a good plus for the complex is the presence of swimming pools, the only entertainment for children. There is nothing more for children to do there, there is animation for children, in principle, but there is no place, for example, for a mini-disco - a ventilated balcony or a cramped area next to the pool.
The kitchen is quite decent, it would be more salt in smaller dishes would be better for the health of vacationers.
The conclusion was made that the complex was built according to a good project and the territory is large and well-groomed, but today's service is not impressive at all, I don't want to go there yet and I can't recommend it to my friends.