Question about hotel Steigenberger Al Dau Beach 5*

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Is it possible to change the tour?
Just yesterday we chose a tour to the Steigenberger Al Dau Beach Hotel, but after reading the reviews and looking at the photo, it turned out that there is a very shallow sea, and if there are low tides, it seems to be non-existent .. They made an advance payment, yesterday they said that it had already been confirmed. Can we change this hotel for another??? in the same direction, on the same dates.??????
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7 subscribers  • asked 2014-10-0510 years ago
Answers  •  10
аватар xeops
You didn't specify where you bought the tour. If you bought at a travel agency, and this is a tour of some operator, then everything is decided by the date of your arrival at the hotel and the conditions in the contract. Changing the hotel after confirmation is equivalent to canceling the tour.
Cancellation fees can be something like this:
– If canceled 3 days before the start of the tour – 100% of the cost
– If canceled 15 days before the start of the tour – 70% of the cost
– If canceled 30 days before the start of the tour – 50% of the cost
– If canceled 45 days before the start of the tour – no penalty
New Year's Eve tours almost always have a 100% penalty regardless of the dates.
So rather open the contract (if any), and whether you call the travel agency and find out the terms of cancellation.
You can write the tour operator here, and I will tell you the cancellation conditions.
аватар Blistatelnaya1
Thank you very much! We bought in tui on October 11. I probably won’t be able to change it ..
аватар xeops
Unfortunately, the contract http://www.tui.ru/Booking/Contract/ does not clearly state “2.2.2. The Customer has the right to refuse to execute this Agreement, subject to payment to the Agent of the expenses actually incurred by him, including fines imposed on the Agent by the Tour Operator in accordance with the agreement concluded between them. At the same time, the amount of actual, documented expenses may be 100% of the cost of the Tourist Product.
So I can't be more precise.
аватар Blistatelnaya1
Thank you!!! You helped a lot)))
аватар orhideya21
Dont worry. In Hurghada, such a sea is almost everywhere. Al Daw Beach is a very nice hotel and expensive. You can change it to a much easier one with the same sea or a little better. But low tides in the morning are everywhere. The exception is to look for a hotel with a pier. I was looking for Hurghada with a good sea and a good hotel, but I still haven’t decided. Complicated. Everyone has their flaws :)
Dana beach has normal entry, jungle water park uses their beach. Check out Beach Albatross. There are several piers in Makadi Bay if you decide on a hotel.
аватар orhideya21
Azur Citadel also has a sandy entry to the depths. Siwa grand beach with excellent sea and good hotel. We don't have any more space. Maybe you will have a place in the hotel, take a look.
аватар orbittours.ru
Sometimes operators go to meet tourists when changing a hotel, so it’s worth asking if it’s possible to change a hotel for a small fine. I once had such a case in practice that they changed the hotel in 2 weeks for a $ 5 fine per person. So ask the operator your question. I still absolutely agree with the orchid that the sea in Hurghada becomes very shallow at low tide, although here in Sharm some hotels suffer from this, especially the NABC
аватар Blistatelnaya1
Thank you all)))
аватар Pachok
In Hilton Plaza, the beach is good and without noticeable low tides.
аватар katyaguro0
Hello! You can change the hotel, leaving the dates of departure, flights, number of nights, well, in general, everything, just change the hotel? 50 days left before the start of the tour
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