УЖАСНЫЙ ОТЕЛЬ!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HORRIBLE HOTEL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

When checking in, they could not find my reservation for two hours, although I had documents from the Agency in my hands. While I was waiting for a settlement in a room without air conditioning, I was not even offered water! After the settlement, three hours later they came, they said to pack my things and moved me to another room (why, I didn’t understand).
In this hotel, I first learned that after 18-00 you can not sit by the pool and walk along the beach. The security guards that you shouldn't notice are just above your soul. 95% of the staff do not speak Russian and 70% speak poor English.
Meals: all juices are diluted to the point of horror, salads are sour, the choice of dishes is very poor. On the last day I asked to take a bun on the plane, but they told me that it was forbidden.
I did not wait for the representative of Join UP for all the days. I didn’t find a phone number on the counters, and when I threw a tantrum and demanded at the reception to dial a representative of this company, the representative answered me that all the listed disadvantages are my personal problems !!! !