Aqua Heneish By Alma 5*– Reviews

1
Rating 5.010
based on
1 reviews
10.0 Rooms
7.0 Service
7.0 Cleanliness
10.0 Food
7.0 Amenities
Resort in Mersa Matruh located on the sandy beaches of Sidi Heneish. Suitable for a relaxing family holiday.More →
аватар aisulusha_81
 •  traveled 10 months ago
Rating 5.0
The hotel is not big, compact, the staff is friendly, the animators Chiko and Musa are great, always positive. The staff in the restaurant is the best, responsive. Cleaning was every day! And now the negative: very rude employees at the reception, spread incorrect rumors, tried to bring to a conflict by any means, then began to say that you speak my language (Arabic) or English. … More ▾ The hotel is not big, compact, the staff is friendly, the animators Chiko and Musa are great, always positive. The staff in the restaurant is the best, responsive. Cleaning was every day!
And now the negative: very rude employees at the reception, spread incorrect rumors, tried to bring to a conflict by any means, then began to say that you speak my language (Arabic) or English. As a result, during the eviction, they provided a questionnaire with estimates and began to apologize.
There are no shops and pharmacies on the territory, and they will not give you the opportunity to buy anything, that is, without the permission of the police, you will not be let out of the hotel.
So take with you all the spf cream, toothpaste, brush.
Also, everything that is possible from diarrhea and nausea is mandatory.
With a fight, you can take shampoo, because at check-in there were not full jars of soap and air conditioning.
And now the Mediterranean Sea, in our period there was often a yellow wave flag, the calm was complete only on July 3, and the last days the red flag.
Would I go back to this hotel, probably NO!!!
P / S take the number carefully, look for cracks and chips in windows, lamps, etc. As a result, you will be billed.
Check the windows, because the wind shattered the glass in the window in the morning, and we were accused, "There is NO WIND", "THE ROOM HAS BEEN RENTED TO YOU AND YOU ARE RESPONSIBLE FOR SAFETY"...pay 25u. e ....We didn’t break it and, out of principle, began to prove it, as a result we wrote to our travel agency, which resolved the issue, changed the window in four days, and did a general cleaning, it must be borne in mind that two small children lived in the room, i. e. this negligent attitude towards the client. Other boys paid 45 c. u. upon departure. e. for a crack in the lamp. Draw your own conclusions!!! !


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS
Attractions

Курортный отель в городе Мерса-Матрух расположенный на песчаных пляжах Сиди-Хенейша. Подходит для спокойного семейного отдыха.

Location Отель расположен в городе Мерса-Матрух. Расстояние до ближайшего аэропорта 54 км. Пляж Клеопатра находится в 47 км от отеля. От отеля до Багуша примерно 3,8 км.
Description of the beach Частная пляжная зона с песчаным заходом в море.
  • 1st line
  • private beach
  • sand beach
  • sun loungers
  • umbrellas
  • beach towels
In a hotel

Открытый бассейн с панорамным видом на море, терраса для отдыха, сад. Услуги консьержа, круглосуточная стойка регистрации, номера для некурящих.

  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • safe
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • payment by payment cards
For kids
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports Есть собственный теннисный корт и оренда снаряжения для тенниса.
  • table tennis
  • tennis court
  • gym
The address Siidi Heneish, Mersa Matruh, Matrouh Governorate 5058576
Phones: +20 10 28877111
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж. На пляже есть шезлонги (платно), зонтики (бесплатно). Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис, теннис. Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал.
Какие возможности для детей есть в отеле?
Отель располагает детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).