Good hotel, but some cons

Written: 7 september 2020
Travel time: 29 august — 6 september 2020
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
8.0
from 10
Hotel ratings by criteria:
Rooms: 10.0
Service: 3.0
Cleanliness: 10.0
Food: 4.0
Amenities: 10.0
I must say right away that the hotel is very good and the territory is very beautiful, but like everywhere there are pluses and minuses.

Territory

Very big and beautiful. Everything is made of natural stone, very stylish. There is a beautiful promenade, there is where to walk in the evening. BUT there are many steps and ups. There are buildings that are a little further from everything and you will need to walk (5.6, 7.8), which is not very pleasant in the heat.

Sea


There is a small "natural" lagoon and two artificial ones. We swam only in artificial, the one on the left, next to the beach, is just wonderful. The entry is smooth, there is depth, you can swim out into the open sea and there are not very many people. One minus - people take sunbeds from 5 am. We went to floor 8 but still always found a good place. There were no places next to the natural lagoon at 7 in the morning and I don’t even know when to take it there. There are many different fish, but if you like to swim near the reef, then you need to swim out of the lagoons into the open sea.
I really liked the sea, usually there are no such good comfortable lagoons.

Food

We were personally disappointed. One or two types of meat, at best, even fish. Potatoes, pasta, rice, some vegetables. You won't leave hungry, but the food is very boring. Maybe the epidemic is to blame, but for 5 * this is not an excuse. Lunches are the worst. At lunch it is very difficult to find a free seat in the restaurant and the air conditioner does not work well.

Rooms

We lived in building 7 and we liked it. The rooms are large and beautiful. If possible, take 3 or 4 buildings, they are closest to everything.

Service

Another big minus. With 50% fullness of the hotel, I thought that the service would be great, but alas. Tips do not help at all, although they left them everywhere. In restaurants, food is poured so reluctantly and little that you need to beg for an extra piece, although the locals put a lot at once. Drinks are also poured anyhow. Bad reception service!
We arrived at 6 in the morning, waited for the room until 11, and this despite the fact that they constantly approached. Initially, they wanted to give a room with two separate beds, although I personally wrote to the guest relations before arrival that we were on a honeymoon. Needless to say, the room was not even decorated in any way. Every day they left a dollar, but they didn’t even put anything out of towels, but they didn’t bring shampoos until I called.

Alcohol

Better buy in Duty Free. Here he is terrible. We took only beer sometimes.

In general, the hotel is not bad for its money, but still I would like better service and a good selection of food.

The second time is not the fact that we will come.

Adviсe:

If you need to go to the city, take an Uber.

Look for tours on Instagram.

You can skimp well at Senzo Mall.

Good fish restaurant - Star Fish, have been there twice.
Translated automatically from Russian. View original