Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
2.0
Cleanliness:
2.0
Food:
1.0
Amenities:
7.0
Rest: 16.10. -23.10. 2014.
About the pros:
Quiet environment, few people (if you like peace and quiet), large beach, comfortable pontoons -2, sea.
This is where the pluses end. If you are a “lucky” owner of a ticket to the Classic Garden View rooms - that is, buildings 7.8, 9, do not even think about going here. In Rotana, buildings are numbered not at all by distance to the sea, as stated on many sites, but according to the principle, the larger the number, the older the furniture and the dirtier the rooms. In no case do not settle for case 9 and 8.7 - plus or minus, but also nothing good.
To pay decent money and still live like in Uncle Sam's cabin, no, thank you. The rest of the buildings are lucky, that is, they are also not a fountain, but at least they are suitable for life. I am talking about this for a reason, because, given my sociability, I looked at the numbers in 3.5, 6.7 buildings.
Initially, we were settled in building 8 - a dirty, disgusting room, as if it had survived more than one cataclysm, and then when we said that they were just insolent and did not dare to be called a 5 * hotel with such numbers, we were given a room in building 6. In which the toilet began to flow on the same day; ))))))) and then the safe stopped opening )))) given that I remember the code exactly, it's strange, so if something breaks and stops working, DO NOT be upset in Rotana, this is normal; )
The hotel is really Arabic, that is, until 2011, the main contingent was precisely the locals. For 2014, these are Arabs and Slavs (Russians, Ukrainians). What does this translate into in practice: the attendants are equally POOR in both Russian and English, that is, the lexicon of each is from 50 to 5 words from each language. Understanding their English is just as hard as Russian, so if you know English it won't help you much.
The hotel has recently switched to the "All inclusive" system, which in fact manifested itself in a strange method of work. You will not have a bracelet that informs about your system, instead you will call your room number from morning to evening, like a zombie: get a towel, go to the SPA, drink a cocktail on the beach, go to breakfast, lunch, dinner, etc. d.
Considering that check-in may not happen immediately, you will not be able to eat or drink ...NOTHING until you are assigned a room number. Although if you are a cheerful person, you can say absolutely left number (of those that are in the hotel), because this system is striking in its idiocy. Because even if you speak perfect English, say the room number in 7 cases out of 10 I write it down incorrectly.
About nutrition:
Continuing the theme of delirium with dictating your number - you come for breakfast, and if you want coffee, tea, etc.
in theory, a waiter like a cafe should immediately approach you and you say what you want, but instead of money, AGAIN say the room number.
In practice: 5 days out of 7, you already have time to eat everything that you took from the buffet, but there are EVERYTHING drinks.
About drinks: if in Russian it is correct to say coffee OH, masculine, then in Rotana, coffee IT, some kind of brown liquid; )) In the morning you can take milk with this liquid, but don’t try to order coffee with milk in the evening, they will bring you something white and self-mixed. The way out is coffee in bars, there are at least simple, but coffee machines.
About food: the first three days were surprisingly pleased with the taste of food. Many of the dishes were delicious and even the confectionery. However, on the 4th day I came across a hair in the meat, but on the fifth day I found a beautiful boiled CATERpillar in my plate! ! ! !
I called the manager and showed him this miracle of cooking, he resisted as best he could and told me that these were vegetables)))))) I said that of course vegetables; ) with eyes and legs (sorry, I didn’t take a picture) in general, it didn’t make sense for him to persist further, because it was a caterpillar anyway. He called the cook for me and they apologized for a couple)))) now I felt better; ))), and sent fruit to the room as an apology. And until the end of the holiday, they told us thank you)))), when we left the restaurant, and what kind of “THANK YOU” to them.
CONCLUSION: cooks may be good, but unsanitary conditions in the kitchen are a FACT.
Crockery: dirty and old, which is actually a sin in almost all Egyptian hotels. Teaspoons DO NOT exist as a class, you have to ask because they DO NOT bring them.
Bars: shabby and dirty everywhere, so if you do NOT want to bring home E. coli as a souvenir, I recommend that you only use closed drinks and snacks.
About the slide: the hotel has ONE not at first glance not a bad slide. HOWEVER - if you are over 8 years old and your height exceeds 120 cm, you can easily break your leg. That is, the “receiving” pool is extremely shallow, and if you accelerate too much, that is, for example, in a prone position, you can get injured. My height is 160 cm and I hit my foot twice and don't think that I'm crazy extreme))))) sat on the 5th point and moved out)))))))))))
About the service staff: actually, it’s not news that if you are a girl and don’t look quite like a crocodile)))))))))) you will smile and endlessly ask “how are you”, but this, as they say, is a side effect of relaxing in Muslim countries.
However, in "Rotan" some kind of NOT healthy outburst of activity happened. So if you are not relaxing with your boyfriend, be careful.
About me - I look normal, but NOT so that men die from my unearthly beauty; )))))))) Plus I dress calmly, light closed sundresses, that is, no legs, neckline and other things )))))))))))) But pick up a towel from the beach, take ice cream and so on. It was impossible NOT to listen to the flow of information in broken English mixed with Russian. The restaurant is the same! ! ! To be honest, it got me, I want to relax, and reduce communication with the staff to a minimum.
Advice: do not react as AT ALL, as even the usual smile of politeness is NOT perceived adequately. Or do as I, smiling sweetly, I told everyone who molested that I would talk with the manager or administration and all this nonsense stopped! ! ! ; )
Conclusion: if you are still brought to this hotel, know your rights and put in place everyone who does NOT do their job.
Seriously, many say that they are ashamed of their compatriots, they say boors, etc. , but surprisingly they behave perfectly with them, apparently the saying “the worse you treat you, the more they love you”))))) )
P. S. Advice: the hotel has a manager, Zoriana, who speaks Russian, in which case call her at the reception, she will always assist.
About the pros:
Quiet environment, few people (if you like peace and quiet), large beach, comfortable pontoons -2, sea.
This is where the pluses end. If you are a “lucky” owner of a ticket to the Classic Garden View rooms - that is, buildings 7.8, 9, do not even think about going here. In Rotana, buildings are numbered not at all by distance to the sea, as stated on many sites, but according to the principle, the larger the number, the older the furniture and the dirtier the rooms. In no case do not settle for case 9 and 8.7 - plus or minus, but also nothing good.
To pay decent money and still live like in Uncle Sam's cabin, no, thank you. The rest of the buildings are lucky, that is, they are also not a fountain, but at least they are suitable for life. I am talking about this for a reason, because, given my sociability, I looked at the numbers in 3.5, 6.7 buildings.
Initially, we were settled in building 8 - a dirty, disgusting room, as if it had survived more than one cataclysm, and then when we said that they were just insolent and did not dare to be called a 5 * hotel with such numbers, we were given a room in building 6. In which the toilet began to flow on the same day; ))))))) and then the safe stopped opening )))) given that I remember the code exactly, it's strange, so if something breaks and stops working, DO NOT be upset in Rotana, this is normal; )
The hotel is really Arabic, that is, until 2011, the main contingent was precisely the locals. For 2014, these are Arabs and Slavs (Russians, Ukrainians). What does this translate into in practice: the attendants are equally POOR in both Russian and English, that is, the lexicon of each is from 50 to 5 words from each language. Understanding their English is just as hard as Russian, so if you know English it won't help you much.
The hotel has recently switched to the "All inclusive" system, which in fact manifested itself in a strange method of work. You will not have a bracelet that informs about your system, instead you will call your room number from morning to evening, like a zombie: get a towel, go to the SPA, drink a cocktail on the beach, go to breakfast, lunch, dinner, etc. d.
Considering that check-in may not happen immediately, you will not be able to eat or drink ...NOTHING until you are assigned a room number. Although if you are a cheerful person, you can say absolutely left number (of those that are in the hotel), because this system is striking in its idiocy. Because even if you speak perfect English, say the room number in 7 cases out of 10 I write it down incorrectly.
About nutrition:
Continuing the theme of delirium with dictating your number - you come for breakfast, and if you want coffee, tea, etc.
in theory, a waiter like a cafe should immediately approach you and you say what you want, but instead of money, AGAIN say the room number.
In practice: 5 days out of 7, you already have time to eat everything that you took from the buffet, but there are EVERYTHING drinks.
About drinks: if in Russian it is correct to say coffee OH, masculine, then in Rotana, coffee IT, some kind of brown liquid; )) In the morning you can take milk with this liquid, but don’t try to order coffee with milk in the evening, they will bring you something white and self-mixed. The way out is coffee in bars, there are at least simple, but coffee machines.
About food: the first three days were surprisingly pleased with the taste of food. Many of the dishes were delicious and even the confectionery. However, on the 4th day I came across a hair in the meat, but on the fifth day I found a beautiful boiled CATERpillar in my plate! ! ! !
I called the manager and showed him this miracle of cooking, he resisted as best he could and told me that these were vegetables)))))) I said that of course vegetables; ) with eyes and legs (sorry, I didn’t take a picture) in general, it didn’t make sense for him to persist further, because it was a caterpillar anyway. He called the cook for me and they apologized for a couple)))) now I felt better; ))), and sent fruit to the room as an apology. And until the end of the holiday, they told us thank you)))), when we left the restaurant, and what kind of “THANK YOU” to them.
CONCLUSION: cooks may be good, but unsanitary conditions in the kitchen are a FACT.
Crockery: dirty and old, which is actually a sin in almost all Egyptian hotels. Teaspoons DO NOT exist as a class, you have to ask because they DO NOT bring them.
Bars: shabby and dirty everywhere, so if you do NOT want to bring home E. coli as a souvenir, I recommend that you only use closed drinks and snacks.
About the slide: the hotel has ONE not at first glance not a bad slide. HOWEVER - if you are over 8 years old and your height exceeds 120 cm, you can easily break your leg. That is, the “receiving” pool is extremely shallow, and if you accelerate too much, that is, for example, in a prone position, you can get injured. My height is 160 cm and I hit my foot twice and don't think that I'm crazy extreme))))) sat on the 5th point and moved out)))))))))))
About the service staff: actually, it’s not news that if you are a girl and don’t look quite like a crocodile)))))))))) you will smile and endlessly ask “how are you”, but this, as they say, is a side effect of relaxing in Muslim countries.
However, in "Rotan" some kind of NOT healthy outburst of activity happened. So if you are not relaxing with your boyfriend, be careful.
About me - I look normal, but NOT so that men die from my unearthly beauty; )))))))) Plus I dress calmly, light closed sundresses, that is, no legs, neckline and other things )))))))))))) But pick up a towel from the beach, take ice cream and so on. It was impossible NOT to listen to the flow of information in broken English mixed with Russian. The restaurant is the same! ! ! To be honest, it got me, I want to relax, and reduce communication with the staff to a minimum.
Advice: do not react as AT ALL, as even the usual smile of politeness is NOT perceived adequately. Or do as I, smiling sweetly, I told everyone who molested that I would talk with the manager or administration and all this nonsense stopped! ! ! ; )
Conclusion: if you are still brought to this hotel, know your rights and put in place everyone who does NOT do their job.
Seriously, many say that they are ashamed of their compatriots, they say boors, etc. , but surprisingly they behave perfectly with them, apparently the saying “the worse you treat you, the more they love you”))))) )
P. S. Advice: the hotel has a manager, Zoriana, who speaks Russian, in which case call her at the reception, she will always assist.
Translated automatically from Russian. View original
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