Trash, don’t be fooled by beautiful photos of the garden, only he is well-groomed

Written: 30 january 2020
Travel time: 8 — 15 january 2020
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 3.0
Food: 4.0
Amenities: 5.0
Paid 2850 for 7 nights with 3 kids under 10. Moreover, letters were specially written with a travel agency, which is somehow illogical when they asked for 3.500. We agreed that there would be no family room, they would reduce it to 2800. It was very necessary to get here on these dates, we tried to relax with our friends. Upon arrival and delivery to the hotel at 6 am, "hospitality" both hugged and did not let go until the end. It was very pleasant to contemplate the glass facades washed with floor rags in the rays of the rising sun. Is it necessary to describe how nice it is to come with crap children and change diapers on your knees, despite the fact that they freeze $ 15 per person for early check-in, a total of 75 from us, the same amount was announced for extending the room for 3 hours upon departure! Plus there was a low temperature, something around 13 degrees was that morning, it was unusual to look at the children in this place in winter clothes.
Settled the first time, go for about 7 minutes down the slope... said, drive, they say, someone has a conscience? Immediately, without any problems, it was found near the sea... further, linen was coughed up, turned over the pillow, two pleasant black hairs. I gave 5 bucks to the cleaner, returned, like there was no hair, but I still didn’t understand the linen, they changed it or the new one was also fuzzy. So they stayed until the end with a doubt that it was simply crushed and smoothed. Cleaning is purely formal, I already looked in because the little ones climb everywhere. Further nishtyaki - the Internet is paid everywhere, even at the reception!! ! Incredible all-inclusive! I have never seen anything like this, $3 per day per device! It was easier to stay in roaming. And, also, how do you like the price (the price tag at the reception is right) on the move if you can see the sea from the balcony, for every day plus $ 15 per person per day, from my family $ 75 per day comes out. At the same time, almost 70 percent of the rooms are empty.
I will supplement the narrative with the general untidiness in the lobby, dining room, rooms... the garden is perhaps well-groomed. Service in the kitchen is generally trash, some dirty plumbers taxi out of the kitchen and roam the hall something tambourine, the chef in dirty shoes can approach the dishes, stick a fat finger into the fried fish deeper and start swearing at the cook that it is undercooked . Between the cooks a couple of times swearing right in front of the visitors was noted, this is unpleasant. In general, the impression was that the guys were worried about how to hit more in the last jump. I think the problem is in the management staff, who, in principle, do not care for anything.
Translated automatically from Russian. View original