The hotel is good, but the check-in was not pleasant!

Written: 26 april 2017
Travel time: 14 — 23 april 2017
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 6.0
Cleanliness: 6.0
Food: 8.0
Amenities: 7.0
Rested in Egypt more than 10 times and the hotel chose the good reviews.
We arrived at the hotel on April 14.2017 at about 9.20 am.
The epic with the settlement lasted 6 hours!! ! At first they said there were no available rooms, then they began to offer to pay $ 80 for an improved version of the room. The situation was resolved after a scandal and calls to Kyiv tour operator JoinUP.
The hotel employee at the reception, Jordan, was especially zealous to "get an extra $ 80"!
Afterword:
If you do not take into account the settlement, the hotel is excellent, the food is good, the staff is friendly! I will gladly come back to this hotel more than once.
Translated automatically from Russian. View original