Тройка среди пятерок Three among fives

Five in the star rating of the hotel is, first of all, the nuances. About them in this hotel: delivery to the room in a cargo (! ) Electric car, small rooms by Egyptian standards, the location of the hotel inland (not along the coast), mosquitoes in the rooms, a rather windy coast, a specific coast, cleaning work on the territory in an active for rest time, rude (partly) staff.
You will be taken to your room in a cargo electric car. If you have more than one seat, the driver under a canopy is no longer there and it remains to sit on your suitcase on the loading platform and drive to your room on it. If we exclude that the tourist brought with him five hundred kilograms of bulk cargo, such a concept of delivery to the room is incomprehensible. You won’t go on foot either - you still don’t know the location of the room.
They gave us a number, and at the reception they immediately said “we are giving you a number... ”, hinting and directly voicing that they are different here, even with a view of the garden, and immediately announced the amount of payment of $ 15 per day (! ) For another room. The four of us in the proposed room in the backyard near the water park (a kilometer from the sea) are a bit crowded. The two of us last year in Egypt lived in a larger room, although a hotel of the same price category (in terms of the number of people). The concept of a room for four, two beds (one double) plus a two-story one, is probably already outdated. My 14-year-old child, for whom, by the way, the cost was paid as an adult, slept on the 2nd floor of a bunk bed the size of a second-class car shelf. If you have children from 4 years old plus or minus, then there is a high probability that you will be accommodated on the 3rd floor (there is no higher here) in the most remote corner of the hotel - this was exactly the case with us. This is nothing more than an active policy of extorting additional funds from hotel guests, which can be seen here in many ways. The dispenser for liquid soap is installed in the room (two - shower, washbasin), but there is no soap in them. As well as regular soap, so take five-star soap with you. An additional bonus for those living on floors 2-3 in rooms opposite the water park can be the exhaust of passing vehicles: the road line of the hotel and these rooms is a couple of meters plus the height of the second or third floor. Moreover, all transport slows down near the speed bump - the transition to the water park through this road, and then the driver presses the accelerator pedal in order to disperse his transport, the exhaust is provided. A bonus for everyone will be the noise of planes flying at an altitude of 600-800 m from Sharm Airport. Also, those who live in buildings from the sea to the reception will be forced to enjoy the music of the hotel's evening programs until 23:00, although not every evening, depending on the activity of the programs.

We were given three beach towels for four people. Beach towels here are changed by those who clean the room - the rule of the hotel. In fact, when we found the room cleaner, he did not have beach towels to replace. After we were interviewed by a hotel employee about the shortcomings of the latter and we said that we had not changed beach towels for a week, this was recorded in a notebook and the next day we changed one towel - the cleaner had no more.
The location of the hotel inland (not along the coast) also did not cause delight.
Rooms from the sea to the reception are treated with smoke against mosquitoes around 18 pm, I saw this procedure. Mosquitoes in the "ghetto" rooms (from the reception to the road) just get stuck despite the fumigator being turned on, since there is no special mosquito smoke treatment in this part of the hotel. Such are the double standards of the hotel. Our request to the Russian-speaking administrator at the reception to treat the room with a mosquito spray, which is stated on all sites as a hotel service, despite the promise to do it in half an hour, remained our dream.
The windy coast is a fact, there is either a strong northeast wind or a small one. In the evening there is sometimes a calm (20/80 in favor of the wind). The presence of kitesurfers in this part of the coast confirms that the wind here is the rule, not the exception.
specific coast. Ankle-deep shallow water for six hundred to eight hundred meters. After five hundred meters of walking along the pier, three entries into the sea from "ankle-deep" to "waist-deep". Further entry into the deep sea, it is narrow, about a meter wide. People seep in single file into this neck of entry into the sea in both directions, which creates a crowd, sometimes a queue, as tourists take off and put on masks and flippers. All stairs to enter the sea are slanting-curves.
On the territory, work is carried out on its total cleaning during the active time for recreation (8-10 am). There are hoses in the pool at this time, workers with equipment clean the pool when people are already swimming in it. They wash granite paths with a foam-soapy water solution and passers-by can easily slip. In other hotels, these works are usually carried out at 6-7 in the morning, when vacationers are still mostly not in the pools and they do not walk so actively around the territory.

Rude (partly) staff. So, near the bar by the sea, the bartender does not know the name of the Bloody Mary cocktail, nor does the bartender know the Bloody Meri as it is called in the cocktail menu. After deciphering tomato juice, vodka, ice, it pours, but holds it out on a bent arm and you have to reach for it (the width of the bar counter is more than half a meter). Such untrained staff is also surprising. In the sun in the same bar, the fan only works on the bar. Those that are mounted above the tables of the guests are not included - the "care" of the staff for customers. In the reception bar, after drinking a cocktail, when I came up for the second one, the bartender asked where the glass was. To my third answer - on the territory of the bar on the street, he poured me a cocktail in another glass. Apparently, one of ours showed him the tradition of Soviet pubs: one drink, one glass, regardless of the number of repetitions, and the waiter puts it into practice, not feeling the difference between a Soviet pub and five stars, where how many drinks, how many glasses should be, regardless of repetitions . In general, the attitude here towards Russian-speaking tourists of bartenders, waiters is arrogant, despite the fact that they create the bulk of the tourists - the income of this hotel. At the same time, the hotel has normal bartender guys, for example, on the shift on 04/21/17 at 13.00 in the bar at the reception or in the bar from the restaurant closer to the water park. But the presence of "those others" spoils the picture of five stars. About other staff. The janitor Magomed's desire to get paid for cleaning the room was so great that he ran after me to the room, ran through five more rooms and told me all the details of the work he had done. I can imagine how hard it is to get rid of such cleaners from a fragile girl, and not a guy twice his size, which I turned out to be. Giving a dollar for cleaning is my desire, I think, and not an obligation. I only tip where I like. And this hotel was one of the two that I do not like in general in the eleven years of my visits to foreign hotels at least once a year.
Outcome. As for me, for this price you can find a hotel without such nuances. I won't go to this hotel again. The hotel has pluses and they are in other reviews. For those who are going to it - information for reflection, so as not to get the impression, as I had when I chose it, that it is "five stars" without any nuances and compromises.