отель не стоит своих звезд the hotel is not worth its stars

We were in Egypt 11 times, this vacation is the most expensive and my biggest disappointment in the Egyptian fives, we rested in this body from December 18 to December 28, the hotel left a very double impression, on the one hand excellent polite pleasant staff, a chic suite, instead of two standards, completely free, thank you very much, cool animators girls are trying very hard, good children's animation, mini club, exercises and all sorts of other entertainment, beautiful territory and staff attempts to please in everything, on the other hand, the hidden redneck of the hotel owner. as I understand it, the owner decided that if there is practically only Ukraine in the hotel, then you can save a lot of food, we won’t say anything about alcohol at all, the moonshine that stinks, sorry Mr. Nom, I once took a cocktail with rum and it accidentally spilled a little on my hand, I had to wash my hand in the room with soap (why in the room? because there is no soap in the toilets, they don’t pour it). Of course, our people manage to drink it, bartenders even make some cocktails with juice in a blender, in any form, just to hide the smell of these drinks.
Another one of my odes is nutrition, in no hotel in the world I was offered an omelette from half an egg for breakfast, it’s done like this, we take two eggs, break them into a bowl, beat, add a pinch (tiny) literally three or four pieces of grated cheese and a piece of greens and pour it all into three omelet forms on the stove, the main trick here is to make the egg spread so that it covers the whole round shape, voila, an omelette of two eggs for three is ready! In iron bowls in a restaurant, it is always the same thing, rice, oriental porridge, green asparagus with peas in tomato, steamed vegetables, some pasta a la lasagna (looks strange), baked potatoes (half-baked) and ground beef in some thinner, this range has always been! I haven’t even seen this in triplets, if the meat is in a bowl, then it is in the form of minced meat in some kind of jelly or liquid (this is not a sauce for sure) and of course with a huge amount of potatoes. There was also a joke, they fried deep-fried squid, but as it turned out, instead of squid, they fried yesterday’s deep-fried boiled potatoes cut into pieces, then the potatoes ran out and they began to fry onions, almost without deep-fried... Or mussel shells with sand inside, and into the sink put a mix of vegetables and finely chopped chicken, it's just awful.
I was very struck by the attitude of the cooks at the distribution, it is clear that their salary is calculated from the percentage of food saved, since I went to pick up food twice in three plates (once for my children, son and daughter, the second time for myself), sometimes they refused to give meat, arguing that I already took in two plates. I won’t write about small portions, people were just horrified by the food, last year we rested on the second line above this hotel, in Pansiana Grand Sharm, an average 4 hotel, for two weeks they went there half the price of the Royal Grand, there they fed a hundred times better and tastier than here, we traveled with small children, my children ate rice for 10 days, there is nothing else for children to eat, chicken is always in small portions and fried, beef is only minced and spicy, crucian fish is not peeled or undercooked mackerel. The pastries are always yesterday's and it seems that they are all made of one insipid, tasteless dough - donuts, and buns, and rubber pancakes for breakfast, and deep-fried batter dough. Fruit is a different story, dates are over, they won’t bring them all anymore, bananas are cut into small pieces and fried in a frying pan, there are no whole bananas, tangerines are given out one by one in hand, but they are all rotten, fruits are only the cheapest, there were physalis a couple of times, in principle, I never pay such attention to it, we always buy fruit for children at the market, but this hotel is not 3 or 4. You can write endlessly about food, the situation for me personally improved a little only when my husband was not given meat and I I took the phone and went to shoot a video, after that I was allowed to choose the piece that I want.

Once in the whole holiday there was a great dinner on December 24th, a gala dinner in honor of Christmas, then everything was really on top and the fish and meat and cakes were excellent, but that was one time!
Another nuance, we didn’t have hot water in our room and half of the room didn’t have electricity, the machine knocked out, there weren’t any for four days, we went to the reception, and we didn’t swear, we just asked to fix it, workers came, did something, but nothing changed, and then, they came again and everything worked and both bathrooms had hot water, and not only for children, as it turned out a little later, our neighbor simply wrote a complaint to the Anex tour that there was no hot water, there was a scandal and the water was turned on and the light repaired, neighbors sent fruits with apologies. I concluded for myself that I didn’t decide to eat during the day, so I need to write to the tour operator and make a scandal, then there will be sense and fruits in the room. In general, we will not go a second time, even if it is cheap, the hotel is not worth the money that we paid. And the children are eating and I remember it as a nightmare, you can only eat with a fight.