Good hotel with terrible management

Written: 24 june 2017
Travel time: 12 — 23 june 2017
Who does the author recommend the hotel to?: For business travel; For recreation with friends, for young people
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 6.0
Service: 9.0
Cleanliness: 9.0
Food: 8.0
Amenities: 6.0
We rested with a company in the middle of 2017. In Egypt for the 4th time.
The hotel is certainly not 5 *, but considering the price for the tour - everything is not bad at all.
MINUSES:
1. Tin is when at 12:00 your bracelets are cut off and left without lunch, dinner and any lunch package until late in the evening. And the representatives of Anex Tour, promising to resolve this issue at the info meeting on the day of arrival (in order to persuade you to buy excursions), at the last moment throw an excuse - "All questions to the hotel managers. These are their rules! " : (
2. Slightly outdated furniture and an old shower room: you can see right along the drain and the seams between the tiles - very dark in places.
3. Very far to go to pantone. from as far as the end of the beach, and the area is large enough.

4. Pantone is terribly wobbly, difficult to walk, you should not count on the handrails either. Descents (steps into the water) are also very inconvenient. do not have an angle of inclination, as for example on wooden pantones.
5. There are no toilets on the beach. You need to run either to the main building (min 5-7) or find a hidden toilet in the back of the buildings at the level of the beach bar.
6. There is no liquid soap container in the shower room like other hotels.
PROS:
1. A lot of FOOD: fish, meat (stuffed quail, veal, chicken), cheese (soft Philadelphia type and melted), vegetables (raw tomatoes, cucumbers, herbs, olives), pizza, pasta, fruits (oranges, melon, dates - 3r per day, watermelon, grapes, baby bananas - in the evening, grapefruit - every other day in the morning, peaches and grapes a little in the afternoon, so they quickly sort it out)
In the bar near the pool you can enjoy fresh salads, pizza, burgers, french fries and fish fries from 13 to 17:00. There is also an ice cream parlour, at 15:00.
Even if you are a vegan or a raw foodist (like me), you will always find something to eat.
2. DRINKS: delicious Egyptian juices in packages (mango, guava, pineapple, orange), coffee in the machine (tested cappuccino and mochachino at the beach bar - normal), light beer, cola sprite, wines and whiskey (a little shipper for an amateur) , cocktails for every taste.
3. BEACH and TERRITORY: huge, you can find a place less crowded, near the pantone or closer to the sandy beach (it’s really very shallow and you can’t go into the depths through it and it’s dangerous - corrals, after all) or even lie down near the bar and drink delicious cocktails.
4. REEF: good, especially in the morning before 10:00 and after 13:00 - there are a lot of fish and corals. I put 4+ because saw better.
Tip for snorkelers: swim to the right behind the buoys - there is paradise : )

5. ANIMATION: there is no animation on the beach, bocha in the morning and volleyball in the evening. All life around the pool: darts, yoga, aerobics, aqua aerobics, DJ. Cheerful and kind always to Anthony, Polina tries, all the other girls look sad and in my opinion they are doing the wrong thing: to be afraid of people - do not go to animators: D
6. ROOMS: always clean and tidy. The furniture is a bit old, I had to ask to change the bed and repair the hair dryer - everything was resolved quickly. The shower room is a little old - you can see it at the seams and the drain. Upon arrival, they give 2 soaps, 2 shampoos and 2 gels, the latter are delivered as they are used.
Tip: bring shower gel and shampoo with you.
7. INTERNET: available in the lobby and good enough if few people. Photos and videos are sent easily. Social networks, Skype and messengers plow. But often knocks out the network.
CONCLUSION: for a price of 400 dollars. you can go, but if the hotel management does not revise the loyalty policy to its customers on the day of arrival and departure, I will not come again and will not recommend this hotel!! !
Translated automatically from Russian. View original