The hotel has become even better

Written: 1 may 2023
Travel time: 7 — 14 april 2023
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
Greetings, dear friends, associates and travelers!
I want to share my impressions of my 30th vacation in Egypt. Rested with a friend in the Sheraton Sharm 5* hotel for 7 nights, all inclusive. This was my second stay at the hotel, I left a review (the first time was in November 2020, there were almost no tourists due to the global pandemic). I will not repeat myself, I will write about the main thing.
Traveled through our tour operator "Join Up". Departure from Chisinau. It took about 13 hours to get to the airport by direct bus from "Join Up", Kyiv-Chisinau, it was difficult, but it was worth it. Stops were at gas stations every 2-3 hours, you can drink coffee and eat something. You can charge your phone on the bus. They stood at customs for about 1.5 hours. Do not pack suitcases in film, they will certainly interest the customs officers. We flew with our Ukrainian crew, a very pleasant flight.

We arrived at the hotel after 8 o'clock in the morning, checked in immediately, at my request we were given a room on the sixth floor with a breathtaking view of the sea and almost the entire territory of the hotel. At sunrise, the view from the balcony is magical. I never heard the neighbors, only planes flying over the hotel. The room was located far from the elevator, but it was not a problem for us. The room is one-room, zoned, cozy and spacious enough. 2 comfortable large beds with quality bedding, a sideboard, a coffee table, a table, a sofa. The equipment is normal (TV, refrigerator, hairdryer, safe, kettle, air conditioner), everything worked. Water was replenished daily. Robes and slippers were brought immediately after a request at the reception. The bathroom has a spacious shower cabin, towels, and a minimal set of normal cosmetics. The daily cleaning was of high quality, many thanks to our cleaner.
The territory of incredible size was and remains one of the main advantages of the hotel. Many towering palm trees, flowers, flowering trees. It is clear that the hotel is well cared for.
There is a main pool with fountains in the shape of lions' heads, very nice and unusual, but I personally don't care about pools at all.
Separately, I would like to draw attention to the unusual architecture and style of "Sheraton Sharm 5*". Such hotels are a rarity. It alone has 7 floors, all rooms have a view of the sea. The decorated hall uses expensive natural materials: marble, copper, wood, stone, rattan palm. There is a white grand piano in the lobby bar. There are wonderful paintings on all the walls. High classical style is felt in the smallest details. The hotel has been slightly renovated and it shows.
Food. Used the main restaurant and à la carte restaurants. In the main restaurant, the choice is not large, but you can always find a dish to your taste. The main thing is that the products are fresh, and absolutely all dishes are very tasty.
There are many spices and sauces to choose from. It was not scary to eat ready-made salads with dressing, because the wines looked fresh. Food is healthy and useful. I thank the chefs very much! There are no long queues, there are always free tables, it is quite clean, and the service is good. There is an open terrace with a charming view of the sea.

We visited 2 à la carte restaurants: Italian and Oriental cuisine. The dishes were very tasty, and the service was excellent. Thank you so much Chef Ibrahim! I liked the Italian restaurant "Portofino" more: the dishes were extremely tasty, and the atmosphere was reminiscent of a cafe in provincial Italy: a cozy interior of Italian streets, high-quality romantic Italian music. I would like to commend the manager of Portofino named Abram Zakria and his entire team for excellent service, attention and a very good time spent in this restaurant. Everything in the restaurant was organized flawlessly.
There are two all-inclusive bars: there is a main bar and a beach bar.
The bars have standard Egyptian soft and alcoholic drinks. The quality of drinks is normal, the service is excellent. The bar on the beach is served by a wonderful bartender (in the evening he works as the manager of "Portofino") Abram Zakria. He managed to serve drinks to a very large number of people in a short time, was very attentive to the wishes of the guests and very friendly, made excellent cocktails. On the last day of our stay at the resort, we decided to order a Caesar salad with shrimp at the bar on the beach, the salad was perfect, it was delivered very quickly.
In general, service is a strong point of the hotel. Almost all the staff are very attentive and polite. Service is not intrusive and with a smile. Well done Thanks to the excellent service, I didn't want to pay attention to some minor problems. I want to sincerely thank you!!!!
Animation is the weak side of "Sheraton Sharm 5*". They did not impress me with anything good, I have seen much better teams. I think the level of this animation team is way below that of the hotel.
Very loud, low-quality music on the beach was annoying. The animators spent a lot of time sitting in the bar with cigarettes, in the evening they were obsessively invited to nightclubs in Sharm and asked to write a good review about them. I was unpleasantly impressed by the sloppy and even vulgar appearance of some of the animation girls. Damn, this was my 30th vacation in Egypt, I have something to compare it to.
The beach is clean and very large, the feeling is that it is empty, you feel comfortable. Towels are given on the beach in exchange for cards. There are a lot of umbrellas and sunbeds. There is everything you need. Perfectly!

The sea near "Sheraton Sharm 5*" is impressive. I swam from the Sheraton Sharm 5* hotel to the Sharm Plaza pontoon. Corals in the bay form a large barrier wall, the palette and architecture are incredible. Lots of butterflies, parrots, groupers, arotrons, hailines, flutes, tunas, etc. The shoals of cesiums and aboudebdoofs are endless, the fiery color of anthias creates a feeling of an unreal world.
There were a lot of pretty big aleuters posing for the camera. It is better to see once than to read a hundred times. On the first day of the holiday I saw a small napoleon, and on the last day an impressive giant gray moray came in, we swam very close with it at a distance of 1 m. probably for 10 minutes. Twice I saw very close a huge barracuda with a very serious expression on its face.
But, unfortunately, the reef has become poorer compared to the last visit, and there are reasons for this: boats began to swim close to the coral wall, near the Reef Oasis Blue Bay 5* hotel, water activities were organized (bananas, parachutes, etc. ), and tourists, hiding from the workers hotel, they feed the fish with bread. That is, people themselves kill the incredible beauty of this fabulous bay with their own hands. So sorry!
I can't help but mention the lifeguard on the pontoon named Mohamed. We met him back in 2020. He met us like old friends, it was very nice to see him.
He is very friendly and attentive to all tourists and their safety, he knows everything about fish and corals, his advice about the sea is very valuable. It is very important. Thanks for everything Mohamed!
Although I noticed some small flaws in the hotel, but thanks to the high level of service, kindness and attention of the employees, I had a wonderful vacation. The hotel left a very positive impression. I would like to come back here again.

Have a nice rest everyone, there will be questions, write, I will answer!
Translated automatically from Ukrainian. View original