Полное разочарование Complete disappointment

We are now in the hotel, arrived on March 10th. We were greeted with chilled towels and checked into our room. The rooms are old, the lighting is terrible, you can only walk on the floor in slippers. No soundproofing.
Wi-fi does not work everywhere, as stated, only the reception and in some places near the pools.
Before this hotel, we rested twice in the Sunrise Garden Resort, this is heaven and earth... The food is simply incomparable. Yes, there is meat and fish, but tasteless. Side dishes - rice, undercooked or undercooked potatoes. Desserts are the same type, tasteless, the same for 2 days in a row. The only bar Gamila on the beach, there is breaded fish and zucchini and eggplant fried delicious.
Today, in the main restaurant, they took a pizza that stinks of bleach, took it away, and in return they brought us the same. . .
If you take drinks in any bar, Italian tourists will be served first. Italian restaurant for Italians only!

The dishes are washed badly everywhere, on the beach plastic glasses are very dirty, in the hall the glass tables are dirty. For the Sunrise hotel chain, this is unacceptable.
The sea is also not happy, the pontoon is small with an uncomfortable descent. There are a lot of people on the pontoon, the swimming lane is small. Swimming in the pool. . .
No more foot here! The hotel is not 5 star! If they had known, they would never have come here.