Question about hotel Albatros Aqua Park Sharm 5*

Current tours to this hotel
Get the best price from travel agents
  Ask a Question
Ask a question
Experts and experienced tourists will answer
+ Add question details
151 subscribers will be
notified of the issue

Related question «General issues»
When does a hotel reservation appear, subject to early booking?
We purchased an early booking tour from the CoralTrevel tour operator four months before departure, everyone paid, there is a confirmation of the application, but the hotel still does not have our reservation, there is a month and a half left, it appeared immediately with other operators.
Translated automatically from Russian. View original
Subscribe
5 subscribers  • asked 2018-03-296 years ago
Answers  •  19
аватар mindguru
The period of booking a room does not depend on the period of booking the tour, early or some other. It depends solely on the hotel. There may also be a situation where your travel agent slammed and did not pass on the information. In any case, you need to fiddle with the agent from whom you bought the tour.
аватар 0676307776
Information to the hotel is transmitted not by the travel agent, but by the tour operator. At the request of the travel agent, he answers that everything is fine, we are in touch with the hotel for the third time, but the reservation does not appear.
аватар LindaLinda
0676307776, the reservation does not appear where, in the hotel? Do you have a connection with the hotel? Perhaps the tour operator has not yet transferred (twisted) your money, so there is no reservation. Understand.
аватар andreykuklin1962
There is no reservation in the hotel. With coral trevel we fly for the first time, its absence is alarming.
аватар LindaLinda
Andrey, we booked a hotel in Sharm through the Ukrainian Coral 4 times, there were no problems. When the tour operator sends an application to the hotel, and the hotel confirms the reservation, payment must be made within two days. That's it, a few days after payment, the hotel should have the number of your paid reservation. I would rather think that it's not the tour operator, but the travel agent. It seems to me that they did not book anything and, accordingly, did not transfer the money. "Where's the money, Zin?"
аватар andreykuklin1962
There are no questions with a travel agent, we constantly take tours only through him and on the website
Coral is lit confirming our application.
аватар LindaLinda
Didn't you write / call the tour operator yourself?
аватар andreykuklin1962
they wrote on their website, they didn’t give an answer, they immediately called the travel agent from whom we purchased the tour and had an explanatory conversation with him about the fact that an inquisitive tourist was caught and there was no need to teach them
аватар andreykuklin1962
It’s annoying that from the moment of booking the price of the tour has doubled. We have an agreement with a travel agency on our hands, the price is registered, the hotel and dates too. Everything is paid.
аватар andreykuklin1962
they wrote on their website, they didn’t give an answer, they immediately called the travel agent from whom we purchased the tour and had an explanatory conversation with him about the fact that an inquisitive tourist was caught and there was no need to teach them
аватар LindaLinda
I'd be tense too if the hotel didn't have our reservation. After payment, I always sent our application number to the hotel and asked to confirm that they have it, and also asked to book a room in a certain place, they always confirmed it. And without a number by last name, name, were they looking for you at the hotel?
аватар 0676307776
We sent all the coordinates and the application number. We are well known at the hotel and we constantly correspond with the administrator. They say that it should appear a month before arrival.. On Monday I will start to disturb the travel agency again, let them contact the tour operator. I am writing because I encountered this problem the first time. With Tez, Joyne and even TPG. the reservation appeared immediately.
аватар agent_borabora
The application from the operator to the hotel is transferred according to the contracts.
Hotel reservations can appear 2 days before arrival.
аватар 0676307776
Today, the travel agency received the entire package of documents, vouchers, insurance, plane tickets, but there is no reservation at the hotel. Misunderstandings.
аватар LindaLinda
Yes, it's weird. Email the voucher to the hotel.
аватар agent_borabora
Hotel reservations can appear 2 days before arrival.
аватар 0676307776
The main thing is not two days before the return flight.
аватар LindaLinda
0676307776, still nothing in the hotel?
аватар andreykuklin1962
We reserved a sofa at the reception and a gazebo by the pools. We take the skewer with us, catch the meat, we will last two weeks.
avatar
Answer other questions about Albatros Aqua Park Sharm 5*
Add photo
Loading...
Photo uploaded
×
All questions
UAE
more