Terrible service and ALL INCLUSIVE!!!!

Written: 28 may 2021
Travel time: 22 — 26 may 2021
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 6.0
Food: 1.0
Amenities: 4.0
1) Service is terrible.
If you arrive earlier than the standard settlement, pay in advance with the tour operator for an early check-in. We arrived on our birthday at 4 am and waited until 6 check-in. We paid $ 30 and 800 Egyptian pounds, while we were not even offered water, breakfast in this case is also not included. You can pay separately, the cost is $ 130. Terrible attitude at reception. Rude rude staff. In general, the staff is not motivated in any way to make your vacation better, it feels like they hate everyone, the most unpleasant thing is when the waiters mutter something in Arabic with a smirk, they call you names or spit in a glass))))
2) DISGUSTING FOOD AT ALL INCLUSIVE!!!! ! I don't know what could be worse. No seafood. No fish, 2 times I saw boiled sea bass in batter, it tastes terrible and is not edible at all. The food is littered with curry spices and turmeric. Without salt. You just walk around the hall and do not know what to take. There is no normal meat, buckets of incomprehensible salads, a few cakes from desserts, the rest are puffs. No exotic fruit - melon plum banana apple grapes. +- Pizza, pasta, burger, and french fries were okay. But is this what you are waiting for? On the line, you need to beg for everything, put a spoonful of salad on a plate, and look as if you are a bum from a bus stop.

3) Restaurant MERHABA on site.
SERVICE HORRIBLE! The food is terrible. Half of the dishes were not taken out. I absolutely do not recommend.
4) Restaurant Casa Bianko Italian - very cool. Everything is delicious, beautiful interior.
5) The beach is very shallow. Go to a depth of 100 meters. Walk only in coral walkers, the bottom is very unpleasant. There are corals and fish you can snorkel right on the territory.
6) The pools have very cold water. I don’t know how it turns out when it’s +38 outside. At the pool in the bar, the guys served quickly.
7) We took a swim up room with access to the pool. Basically everything is ok. Everything worked nice big closet. Good room cleaning, excellent air conditioning, tnt-sts TV channels.
8) The territory of the hotel is large, beautiful, well-groomed. In the evening, there are always some activities, during the day at the pools, aqua fitness yoga, dancing.
No more foot here. If you are traveling, take only accommodation, and eat in restaurants, it is much tastier and cheaper there.
Translated automatically from Russian. View original