Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms:
3.0
Service:
2.0
Cleanliness:
3.0
Food:
2.0
Amenities:
3.0
We rested with two families with children (4 adults + children 12.11, 5 and 1 years old) from July 19 to July 30.2015.
To say that we had a disgusting rest is to say nothing!
Believe me, we are quite adequate people and we did not have the goal of looking for shortcomings in principle. We went to the sea in a very high spirits, but what we had to face in this hotel made me write this review.
Read and, please, think carefully whether it is worth spending your money, nerves and health on THIS ...
IMPORTANT! There is information that the citizens of Egypt have the right to stay in all hotels in the country with a 50% discount and enjoy the national treasure, the Red Sea. We were very unlucky - on the 4th day of our stay, 4 buses arrived with these very local residents - a bunch of children of different ages, many women in hijabs, niqabs, veils and veils, and, of course, men.
For a week, almost all of them went literally everywhere - for breakfast, lunch, dinner, to the pool, to the sea (including swimming), in the evening to the promenade in the same clothes! ! ! I suspect that they may have several absolutely identical sets of clothes, but somehow it is doubtful. All these local citizens absolutely always and everywhere approached without a queue, although there could be 20 people nearby! We are not racists and in principle tolerant people, but it was very unpleasant.
So, in order:
1. Accommodation
We arrived at the hotel around 1 am local time. Everyone was terribly exhausted by the road and slightly hurt by the temperature difference (from +13 in St. Petersburg to +30 in Hurghada and this is at one in the morning! ). At the reception, it was as if they were just waiting for us. They immediately began to talk about the fact that, according to the documents, we have a check-in in a standard room, but before we check in this room will be shown. We were surprised, but went to look.
The standard room turned out to be one room with an area of about 18m2 + a bathroom on the third floor. There were wallpapers from the Soviet childhood on the walls in the room, and 2 beds and a wardrobe were present from the furniture. It could comfortably accommodate 2 people, but not 4 (and we also have a baby crawler with a stroller)! The hotel staff assured us that they would bring 2 more beds here quickly. Apparently, our faces expressed complete stunnedness from what they saw (which was intended), so we were offered to immediately look at a better room on the first floor. The suite was not much better in terms of equipment, but it was at least a normal size. They asked for a $120 surcharge. We simply did not have the strength, the children wanted to sleep, in the end they agreed on $ 100. We checked in almost at 2.30, until 3.30 we were waiting for a bed for the older child.
2. Room cleaning
Every day, a nice man knocked on the room with a question: do I need to clean it? He did not clean our room every day, because sometimes he came when the baby was sleeping.
I changed bed linen every time, towels too, but they seemed to have been used by someone before us - not washed, stained, etc. Shampoos and gels were added once, but we didn’t use it, we had everything on our own. The floors were washed very badly and only in an empty place. Nothing else was done to clean up. Since we have a toddler, the floors had to be washed. There were no swans or anything like that. We left chocolates and seeds, we never gave money.
3. Rooms
Leaves much to be desired. 2 air conditioners for a large room work either for freezing, or for heating-intermediate values could not be found. The beds are quite comfortable, but the duvets are just disgusting. Sofas and armchairs in soiled covers. The shower is very narrow! We are not fat, but it was not comfortable to wash, the child was washed in the sink, since it was deep. The hood in the bathroom is sealed with tape. Curtains are dusty, glasses are dirty. No soundproofing!
You can hear every word spoken in the courtyard.
4. Food and drink
Believe it or not, it's hard to put into words all the horror of what is happening! If you want to eat at a clean table and use normal cutlery, come to the beginning of the meal. True, you will stand in line at the entrance and it’s not a fact that you will get into the dining room (certainly not a restaurant! ) on the first try. After the table is vacated, the waiters shake the crumbs on the floor and into the plates of those sitting next to them, or simply turn the tablecloth over. Waiting for the instruments is a whole thing, even if I asked for it more than once. The food in the canteen is the same every day. Rice, pasta, stewed vegetables, fish (or rather fish oil), sausages of disgusting taste. Fresh vegetables are always winded and sliced: cucumbers, tomatoes, radishes, radishes, turnips, hot peppers. For breakfast every day boiled eggs and scrambled eggs, toast, jam and honey, portioned butter.
For lunch, in addition, there was soup, although you can’t call it soup by any means. For dinner, there was one type of meat for issuance, no more than one piece per plate. Of the fruits, there were several times oranges, 2 times in 12 days a melon, 1 time a watermelon and a couple of times a fruit salad of a dubious type and composition. Fruit cut into small pieces. Baking tasteless. Desserts are just disgusting. Food runs out at the speed of sound, and it is replenished at the speed of a turtle. The taste of food is also the same. Thanks to this diet, all of us, except for the baby, because he is on autonomous food, regularly visited the toilet with an upset stomach. By the way, don't ask anyone in the hotel - the same symptoms.
The beach bar served hamburgers and fries every day for lunch. Terrible tasting drinks in bars are poured into poorly rinsed glasses. People get to the point that they do not give back glasses and cutlery in the dining room - they wash themselves and carry them with them.
A free bottle of water is provided daily.
6 liters per person.
Freshly squeezed juices and fruits are available, but for a considerable fee.
5. Sea, beach, swimming pool.
We are not the first time in Egypt and the Red Sea. In principle, they chose Egypt so that the children could see the fish and swim in the warm clear sea. I must say right away that there is practically nothing to see here from the beauties of the Red Sea. There are no corals, few fish, the sea is polluted with garbage. A lot of ships moor on the pier every day, apparently, this is how the hotel earns money. Thanks to these ships, everything around stinks (does not smell, but it stinks) of diesel fuel, an oil film was periodically seen on the water. On the last day we couldn’t even swim properly, because one of the ships, which had been under repair all the time of our stay, was decided to be painted. The smell of paint was felt all over the beach and in the water. Two of our children have been stung at sea by someone, the symptoms are instant sharp pain, blisters and redness. They went into the water only in special. shoes.
With sun loungers tension and on the beach and by the pool. Swimming pool for adults and children, one common large pool. In the adult part of the bar, where people constantly hang out. The big question is how often do they go to the bathroom...
6. Territory
Very small and very unkempt. No one cleans up the dirt and garbage, ants and crows, which are simply heaps in the hotel, take away the trash cans. We took the diapers wrapped in a bag to the street trash, they accumulated there for several days. They removed it only after the crows dragged them across the lawn and, apparently, someone complained. There are practically no flowers, the lawns are bald, half-meter black tubes stick out of the ground all over the territory. In general, no aesthetics.
The children's room is a quiet horror. There is a playground with swings, but during the day it is unbearably hot and dirty, and at night it’s just scary to go there - there are a lot of insects of different sizes in the hotel.
7. Animation
In general, we didn’t need any animation, but I can’t help but share it.
On the beach at 10 in the morning they turned on music of dubious quality and sense.
At 10.30 under the palm trees in a puddle gathering from the shower, in which people wash off the salt after the sea, stretching is carried out on mattresses - a young Arab animator guy feels and crumples (like stretching) everyone in a row - it’s not nice to watch.
At 11-00 bocha is not a very common entertainment in our country.
At 12-00 aqua aerobics. Please note that the sun has long been at its zenith by this time! There were many burnt and overheated.
After dinner we played volleyball.
In the evening, children's animation - every day the same thing - music, contests, phrases, even a well-worn outfit of the presenter.
There was a competition "Miss hotel" is generally something. The main prize is a bottle of rum. Humor and dubious contests.
In general, entertainment is still the same ...
8. Internet
If you need internet, it's better to buy a SIM card with internet from Vodafone at the airport. We bought 7GB for $20.
Everything worked fine, but the distribution to other devices is closed. The hotel for the same $ 20 bought access to Wi-Fi for 7 days. Wifi only works at reception and every other time. Everyone swears, but they can't do anything.
The overall impression is terrible. Absolutely no one on staff cares about you until you promise money.
For the first time on vacation, we counted the days until we left home.
Please think carefully about whether to go to this hotel!
To say that we had a disgusting rest is to say nothing!
Believe me, we are quite adequate people and we did not have the goal of looking for shortcomings in principle. We went to the sea in a very high spirits, but what we had to face in this hotel made me write this review.
Read and, please, think carefully whether it is worth spending your money, nerves and health on THIS ...
IMPORTANT! There is information that the citizens of Egypt have the right to stay in all hotels in the country with a 50% discount and enjoy the national treasure, the Red Sea. We were very unlucky - on the 4th day of our stay, 4 buses arrived with these very local residents - a bunch of children of different ages, many women in hijabs, niqabs, veils and veils, and, of course, men.
For a week, almost all of them went literally everywhere - for breakfast, lunch, dinner, to the pool, to the sea (including swimming), in the evening to the promenade in the same clothes! ! ! I suspect that they may have several absolutely identical sets of clothes, but somehow it is doubtful. All these local citizens absolutely always and everywhere approached without a queue, although there could be 20 people nearby! We are not racists and in principle tolerant people, but it was very unpleasant.
So, in order:
1. Accommodation
We arrived at the hotel around 1 am local time. Everyone was terribly exhausted by the road and slightly hurt by the temperature difference (from +13 in St. Petersburg to +30 in Hurghada and this is at one in the morning! ). At the reception, it was as if they were just waiting for us. They immediately began to talk about the fact that, according to the documents, we have a check-in in a standard room, but before we check in this room will be shown. We were surprised, but went to look.
The standard room turned out to be one room with an area of about 18m2 + a bathroom on the third floor. There were wallpapers from the Soviet childhood on the walls in the room, and 2 beds and a wardrobe were present from the furniture. It could comfortably accommodate 2 people, but not 4 (and we also have a baby crawler with a stroller)! The hotel staff assured us that they would bring 2 more beds here quickly. Apparently, our faces expressed complete stunnedness from what they saw (which was intended), so we were offered to immediately look at a better room on the first floor. The suite was not much better in terms of equipment, but it was at least a normal size. They asked for a $120 surcharge. We simply did not have the strength, the children wanted to sleep, in the end they agreed on $ 100. We checked in almost at 2.30, until 3.30 we were waiting for a bed for the older child.
2. Room cleaning
Every day, a nice man knocked on the room with a question: do I need to clean it? He did not clean our room every day, because sometimes he came when the baby was sleeping.
I changed bed linen every time, towels too, but they seemed to have been used by someone before us - not washed, stained, etc. Shampoos and gels were added once, but we didn’t use it, we had everything on our own. The floors were washed very badly and only in an empty place. Nothing else was done to clean up. Since we have a toddler, the floors had to be washed. There were no swans or anything like that. We left chocolates and seeds, we never gave money.
3. Rooms
Leaves much to be desired. 2 air conditioners for a large room work either for freezing, or for heating-intermediate values could not be found. The beds are quite comfortable, but the duvets are just disgusting. Sofas and armchairs in soiled covers. The shower is very narrow! We are not fat, but it was not comfortable to wash, the child was washed in the sink, since it was deep. The hood in the bathroom is sealed with tape. Curtains are dusty, glasses are dirty. No soundproofing!
You can hear every word spoken in the courtyard.
4. Food and drink
Believe it or not, it's hard to put into words all the horror of what is happening! If you want to eat at a clean table and use normal cutlery, come to the beginning of the meal. True, you will stand in line at the entrance and it’s not a fact that you will get into the dining room (certainly not a restaurant! ) on the first try. After the table is vacated, the waiters shake the crumbs on the floor and into the plates of those sitting next to them, or simply turn the tablecloth over. Waiting for the instruments is a whole thing, even if I asked for it more than once. The food in the canteen is the same every day. Rice, pasta, stewed vegetables, fish (or rather fish oil), sausages of disgusting taste. Fresh vegetables are always winded and sliced: cucumbers, tomatoes, radishes, radishes, turnips, hot peppers. For breakfast every day boiled eggs and scrambled eggs, toast, jam and honey, portioned butter.
For lunch, in addition, there was soup, although you can’t call it soup by any means. For dinner, there was one type of meat for issuance, no more than one piece per plate. Of the fruits, there were several times oranges, 2 times in 12 days a melon, 1 time a watermelon and a couple of times a fruit salad of a dubious type and composition. Fruit cut into small pieces. Baking tasteless. Desserts are just disgusting. Food runs out at the speed of sound, and it is replenished at the speed of a turtle. The taste of food is also the same. Thanks to this diet, all of us, except for the baby, because he is on autonomous food, regularly visited the toilet with an upset stomach. By the way, don't ask anyone in the hotel - the same symptoms.
The beach bar served hamburgers and fries every day for lunch. Terrible tasting drinks in bars are poured into poorly rinsed glasses. People get to the point that they do not give back glasses and cutlery in the dining room - they wash themselves and carry them with them.
A free bottle of water is provided daily.
6 liters per person.
Freshly squeezed juices and fruits are available, but for a considerable fee.
5. Sea, beach, swimming pool.
We are not the first time in Egypt and the Red Sea. In principle, they chose Egypt so that the children could see the fish and swim in the warm clear sea. I must say right away that there is practically nothing to see here from the beauties of the Red Sea. There are no corals, few fish, the sea is polluted with garbage. A lot of ships moor on the pier every day, apparently, this is how the hotel earns money. Thanks to these ships, everything around stinks (does not smell, but it stinks) of diesel fuel, an oil film was periodically seen on the water. On the last day we couldn’t even swim properly, because one of the ships, which had been under repair all the time of our stay, was decided to be painted. The smell of paint was felt all over the beach and in the water. Two of our children have been stung at sea by someone, the symptoms are instant sharp pain, blisters and redness. They went into the water only in special. shoes.
With sun loungers tension and on the beach and by the pool. Swimming pool for adults and children, one common large pool. In the adult part of the bar, where people constantly hang out. The big question is how often do they go to the bathroom...
6. Territory
Very small and very unkempt. No one cleans up the dirt and garbage, ants and crows, which are simply heaps in the hotel, take away the trash cans. We took the diapers wrapped in a bag to the street trash, they accumulated there for several days. They removed it only after the crows dragged them across the lawn and, apparently, someone complained. There are practically no flowers, the lawns are bald, half-meter black tubes stick out of the ground all over the territory. In general, no aesthetics.
The children's room is a quiet horror. There is a playground with swings, but during the day it is unbearably hot and dirty, and at night it’s just scary to go there - there are a lot of insects of different sizes in the hotel.
7. Animation
In general, we didn’t need any animation, but I can’t help but share it.
On the beach at 10 in the morning they turned on music of dubious quality and sense.
At 10.30 under the palm trees in a puddle gathering from the shower, in which people wash off the salt after the sea, stretching is carried out on mattresses - a young Arab animator guy feels and crumples (like stretching) everyone in a row - it’s not nice to watch.
At 11-00 bocha is not a very common entertainment in our country.
At 12-00 aqua aerobics. Please note that the sun has long been at its zenith by this time! There were many burnt and overheated.
After dinner we played volleyball.
In the evening, children's animation - every day the same thing - music, contests, phrases, even a well-worn outfit of the presenter.
There was a competition "Miss hotel" is generally something. The main prize is a bottle of rum. Humor and dubious contests.
In general, entertainment is still the same ...
8. Internet
If you need internet, it's better to buy a SIM card with internet from Vodafone at the airport. We bought 7GB for $20.
Everything worked fine, but the distribution to other devices is closed. The hotel for the same $ 20 bought access to Wi-Fi for 7 days. Wifi only works at reception and every other time. Everyone swears, but they can't do anything.
The overall impression is terrible. Absolutely no one on staff cares about you until you promise money.
For the first time on vacation, we counted the days until we left home.
Please think carefully about whether to go to this hotel!
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Not the first and not the last time!
- Animation, hobbies! The hotel is wonderful!
- Wonderful hotel with great service
- ruined vacation
- Good hotel
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