I do not recommend the hotel

Written: 30 august 2016
Travel time: 12 — 26 august 2016
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 4.0
Food: 7.0
Amenities: 5.0
The hotel is located along the road that separates it from the beach. The territory is small - a terrace with tables by the road near the entrance, a swimming pool with a terrace and a bar, and on the right side a narrow strip of garden with a gazebo of a SPA salon. There is nothing in the hotel itself, except for the games room and the bar in the lobby.
The prices in the bar are higher than the prices in the neighboring restaurant.
The fourth star was probably received due to the area of ​ ​ ​ ​ the rooms - no other signs are visible. But the bathroom in the rooms is very small, given the door that opens inward, it is not easy for one person to turn around.
The hotel has a very bad beach. Narrow strip with sunbeds and umbrellas (10 euros set). Nearby is a wide municipal beach and the beaches of neighboring hotels are much better, more convenient entry into the sea.

The road separating the hotel from the beach with heavy traffic is not comfortable to cross, there is no bridge or underpass nearby, if you walk a little, there are underground passages from neighboring hotels.
The hotel works on an all-inclusive system, but it’s not clear what to do all day in a hotel with an uncomfortable beach.
Close to supermarkets, restaurants and car rental. There is no entertainment, towards the airport a more lively area or to Rhodes (there is a bus).
We took breakfast and dinner. The food is not bad, a large selection, always fruits, desserts, but the dishes are all broken, with cracks - not pleasant. There is not even water for dinner (if you do not have all inclusive), they cannot bring a glass of water, they offer a bottle of water.
In general, the hotel is not recommended. Be careful, the hotel practices confirming the availability of a room if it is not available - if you eat for seven nights, it may be that upon arrival there will not be a free room, despite your reservation, and you will be offered to spend the night in a single room for hotel staff on the roof ( as compensation for the inconvenience can offer one day all inclusive). According to the hotel manager, this is quite according to the rules.
We went through the tour operator Coral Travel - do not recommend. With the possibilities of the Internet, forget about tour operators - there is no help from them. The hotel guide was once to see the day of our departure, he does not solve any issues with the hotel (as we were told in the ODEON host, he is not competent and not professional in resolving issues with the hotel). If you pay the hotel directly, it is easier to solve problems, but through the tour operator it is dull. The hotel recommends contacting the tour operator, the host tour operator is not interested, and offers to resolve problems with the company that was paid for the tour. In general, a long chain without extreme ones.
Translated automatically from Russian. View original