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Related question «Travel agencies and operators»
Travel agency with different names
Good afternoon.
I want to book a tour at the Israel Online travel agency, which cooperates with the operator Fleurtur http://www.fleur-tour.ru/

At the same time, I found several more companies that under different names: Royal Israel, Shalom Travel are located in the same office of the operator Flertur, at Potapovsky per., 8 p. 2, office 101
Should this be suspicious?
I did not find any reviews on the Internet. The price for the tour is quite attractive.
How to protect yourself, what questions you need to ask the company when signing the contract, what documents to ask. I would be very grateful for an answer. I am not an experienced traveller.
Best regards, Olga
Translated automatically from Russian. View original
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5 subscribers  • asked 2013-02-1211 years ago
Answers  •  8
аватар agent_borabora
If there are no reviews, this does not mean that the company is throwing.
Maybe it just formed.
When signing the contract, pay attention to the penalties prescribed for the failure of the agency to fulfill its obligations.
аватар diunova
And if such information appears on the site http://fleur-tour.ru/rekvizit.html namely:
Financial support:
Security method: tour operator civil liability insurance contract
The amount of financial security: 30,000,000 rubles
Validity of financial security: from 09/11/2011 to 08/11/2012
That is, in 2013 there is no guarantee ???
аватар Marafetka
They should have updated the insurance information. Or they didn't extend it.
аватар Alex_classic
Dear Olga!
About colleagues or nothing, or good. However, it is necessary to clarify the concepts of "tour operator" and "travel agency". Anyone can call themselves a tour operator. But in order to be in fact, it is necessary to issue financial guarantees (for most tour operators involved in outbound tourism, this is 30,000,000 rubles). Most of the Israeli travel agencies posing as tour operators are not. At least in Russia. The companies you mentioned are the names. Not only in Moscow, but also in other cities, they indicate the same address. Representative office type.
Now about the registry. The company "Ftur" really forgot to update the information. In any case, you need to check on the website of Rostourism - here is the link: http://reestr.russiatourism.ru/?ac=search_ext
аватар diunova
I will conclude an agreement with the FTur company, so everything is fine?
аватар Alex_classic
Yes, there shouldn't be any problems.
аватар diunova
Alex_ClassicSPb
thanks for the answer, I believe that you are familiar with the FTur company ...
It's just that I already traveled in Israel with "Ideal World" that year.
I would like to take a more balanced approach to choosing a company.
I really like the proposed tour, but the fact that no one has heard of it is embarrassing ...
аватар Alex_classic
Of the ones you mentioned, diunova, two companies have already treated their tourists badly. "Ideal World" just threw it, and "Royal Israel" made a strange "feint with ears" ... Until their actions are clear - they are not bankrupt, but they set up tourists :(((
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