Отель ориентирован на европейцев The hotel is aimed at Europeans

I'll try to be objective. With me was a disabled mother 2gr (endoprosthesis) was chosen according to the following criteria: comfort, territory, pool, accessibility of the beach. The hotel is located 700m from the beach, but the official website states that a free shuttle runs every half an hour. First impression: I really liked the territory, all in blooming greenery, they settled into the room immediately (lucky if you arrive early $ 50-100 for early check-in) at two in the afternoon, but the room was not cleaned, I wiped everything myself with wet wipes that turned black, cloudy mirror. Everything is as stated in the room: safe, hair dryer, kettle. The second unexpected and not a pleasant surprise was that the UAZ shuttle for 7 people goes not on schedule, but as it should, or rather, when you need to take something to the beach shek. Somehow, my mother got into the UAZ, with a prosthesis it's not easy. We arrived at the beach and immediately turned to the hotel’s shek to exchange $ for rupees, but the exchange rate was not profitable, they changed it at a nearby one and stayed there for lunch. The next day, in the sheke of the hotel, they told us that we didn’t eat at their place, moreover, they decided to teach us a lesson — when I asked to call a jeep to the hotel (as we were told at the reception), we were told to wait in 15 minutes we will call. Upon arrival, we asked at the reception to explain this behavior, promised to sort it out, but that was enough for a couple of days. We ate in the far shek, because it was much tastier there and always very friendly staff, then we went to ours and asked to call a jeep, but on the third day we were told to go on foot, take a taxi, there would be no jeep. We had to take a taxi to the hotel for 100 rupees. Upon arrival, they turned to the management with a solution to this problem, they promised to sort it out again, but in the morning they refused to take us to the beach. The road from my mother took an hour, she sincerely burst into tears. As we were given to understand if you are going to a jeep elsewhere, do not wait. Be prepared for the fact that the staff speaks only English, they speak a little Russian in the hotel restaurant, beach shacks. So that you always get sunbeds, you need to pay 100 rupees, so that the dishes that you ordered are served well and not confused in the palm of the waiter 100 rupees. To change the bed on time, leave a tip in the room. To sum up, if you expect to "give on your paw" everywhere, you will have a great rest. For fruit or shopping, you either need to go 20-30 minutes or take a taxi to Benaulim round-trip 400-500 rupees, to Margao 600-700 rupees. All attention to foreigners, they have the best places on the beach, they are smiled at, the waiters serve in the first place, we Russians are ignored, only if you are not ready to pay for what is meant.