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How not to pay a penalty for canceling a booking on Booking?
There is a hotel reservation on booking.com, for which the cancellation penalty is 100%, although there is still a week before check-in at the hotel.
For personal reasons, I need to cancel this booking. They will not withdraw money because the card has been cancelled. Can the booking or the hotel punish me somehow?
For personal reasons, I need to cancel this booking. They will not withdraw money because the card has been cancelled. Can the booking or the hotel punish me somehow?
Translated automatically from Russian. View original
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Answers • 213
Yes, I also read about fines on another forum (the one whose name we do not mention) :-)
With a heap of Italian fines and a protracted conflict with the rental office, people got Schengen visas again without any problems. This is the question of a single base.
And now the rental offices, just, have all the passport data of the debtor.
With a heap of Italian fines and a protracted conflict with the rental office, people got Schengen visas again without any problems. This is the question of a single base.
And now the rental offices, just, have all the passport data of the debtor.
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8.5
answered 7 years ago
Vera, when did you have an accident in France? Maybe it hasn't reached all levels yet?
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answered 7 years ago
xeops, you are new to jurisprudence and enforcement of judgments.
The court does not do everything that the plaintiff asks them to do. We need a serious argument. Especially on issues of disclosure of personal information - this is sacred.
The hotel's argument - they pressed the button on the booking and the booking sent us the card details - and now the card owner owes us money? Funny. With such an argument, no lawyer will go to court. For 100 euros to lose the case and ruin your reputation?
Once again, the court does not conduct an investigation, does not search for cardholders, does not make requests without serious arguments, does not make decisions on bans or arrests on economic issues. Ascertaining the fact of violation of rights or causing damage and making a decision. All.
The court does not do everything that the plaintiff asks them to do. We need a serious argument. Especially on issues of disclosure of personal information - this is sacred.
The hotel's argument - they pressed the button on the booking and the booking sent us the card details - and now the card owner owes us money? Funny. With such an argument, no lawyer will go to court. For 100 euros to lose the case and ruin your reputation?
Once again, the court does not conduct an investigation, does not search for cardholders, does not make requests without serious arguments, does not make decisions on bans or arrests on economic issues. Ascertaining the fact of violation of rights or causing damage and making a decision. All.
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5
answered 7 years ago
The court does not send anything to the border and to the consulates without a special reason. The era of debt pits remained in the Middle Ages. Strange as it may seem to the layman, but now they are not even punished for debts. Unless conscious fraud is proven. The task is not to punish, but to receive. All honest bankrupts walk free.
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2
answered 7 years ago
No hotel will sue. If the card is blocked, then the hotel manager can leave the lost profit of the hotel to the client "for medicines". If you are not afraid of karma, then you can relax. There will be no courts, there will be no black lists at the border either.
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6.5
answered 7 years ago
Hi xeops,
money will not be withdrawn and will not be sued.
But, only, because of such WORSE tourists. Everything - tougher and tougher booking conditions for tourists from the former CIS countries
Unfortunately... ........
Here 100% support booking
If you are not sure about the trip - book other hotels - with cancellation a day or a week in advance
or you didn't read the booking conditions????
money will not be withdrawn and will not be sued.
But, only, because of such WORSE tourists. Everything - tougher and tougher booking conditions for tourists from the former CIS countries
Unfortunately... ........
Here 100% support booking
If you are not sure about the trip - book other hotels - with cancellation a day or a week in advance
or you didn't read the booking conditions????
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6
answered 7 years ago
The same situation happened to me! I booked a hotel today, after a couple of hours I decided to cancel the reservation and here you are! The booking period ended half an hour ago, they put up a fine in the amount of the full payment for a week's stay at the hotel, for a minute 75 thousand rubles. The booking was canceled, but it is written that I should count the scars for them. After the cancel button, a window appeared that I could ask the hotel not to charge a fine, but booking is not responsible for this and in general, this is at the discretion of the hotel itself. I submitted an application, wrote a tearful letter to the hotel, that it was so and so, the circumstances, and therefore canceled the reservation after a couple of hours. But while the hotel does not respond, booking sent a letter to the mail that the reservation was canceled, but the amount of the fine still appears everywhere. I entered the data on the card in good faith, not even knowing about further events)) now I canceled the card and now I’m sitting and I don’t know what to expect next))) one more point is interesting - will they try to write off the amount several times or constantly?))
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3
answered 7 years ago
What is a "cancelled" card? Closed the card permanently or temporarily blocked? If for good, then no one will be able to withdraw money using these details. Get a new one from the bank. If it was blocked for a while, then, for example, in such a situation, I unblocked it a week later, the hotel did not try to withdraw money.
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3.5
answered 7 years ago
Withdrew all the money from the card)) I wonder if they will try to withdraw money or not)) and in general I wonder what the hotel will write to me
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3
answered 7 years ago
Hello everybody!
I will tell my story)) which may not have ended yet)) who knows))
The reservation was canceled in January, the hotel issued an invoice, they answered a tearful letter saying sorry. I canceled the card, but the hotel tried several times to withdraw money from the old card that was indicated when booking. SMS came. At the same time, I was overcome with a cold sweat))) they didn’t write letters to me anymore, booking hasn’t banned until now, as we booked and booked.
A couple of months after this situation, my husband and I decided that we still want to go on vacation)) and still to Dubai)) after a long hotel selection, we decided to stay on the grid, which included the very hotel to which I "owed") ) it was even on the same territory with the hotel we chose)) literally after 500 meters, and they have one database)) But this time I booked through a travel agency and in the name of my husband :-D the reservation was confirmed, the hotel immediately sent a letter to my mail, which I did not indicate, confirmation. We are waiting!
I will tell my story)) which may not have ended yet)) who knows))
The reservation was canceled in January, the hotel issued an invoice, they answered a tearful letter saying sorry. I canceled the card, but the hotel tried several times to withdraw money from the old card that was indicated when booking. SMS came. At the same time, I was overcome with a cold sweat))) they didn’t write letters to me anymore, booking hasn’t banned until now, as we booked and booked.
A couple of months after this situation, my husband and I decided that we still want to go on vacation)) and still to Dubai)) after a long hotel selection, we decided to stay on the grid, which included the very hotel to which I "owed") ) it was even on the same territory with the hotel we chose)) literally after 500 meters, and they have one database)) But this time I booked through a travel agency and in the name of my husband :-D the reservation was confirmed, the hotel immediately sent a letter to my mail, which I did not indicate, confirmation. We are waiting!
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3
answered 7 years ago
My eye was already twitching then)) In addition to paying the "debt", at that moment I was worried about the question "Do hotels submit debtor data to customs?" Well, you never know! So my husband was still detained)) I was sent with two children with the words "you go to the city!" And they took him somewhere)) That's when I thought that here it is)))) payback)))) but after 5-10 minutes my husband was already walking towards us. It was not possible to find out the reason, the guys at the customs were not very talkative, they said that the computer was supposedly frozen and it was necessary to check on another one. And there it was unknown.
We arrived at the hotel, where we were met with completed questionnaires in my name)) indicating all the data)) as a result of the rest, we left and did not pay anything extra. Only what they "ate" in the hotel at that time.
Somehow like this))
We arrived at the hotel, where we were met with completed questionnaires in my name)) indicating all the data)) as a result of the rest, we left and did not pay anything extra. Only what they "ate" in the hotel at that time.
Somehow like this))
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5.5
answered 7 years ago
As a result, Booking answered me with my request to cancel the fine! The hotel administration went to meet me and they canceled the fine!
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5.5
answered 7 years ago
And what do you think, for 800 euros the hotel can begin to understand? Missed the cancellation deadline without penalty, booking writes that the hotel asks for the full cost of living. But the problem is that with this reservation a visa was issued
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answered 7 years ago
I think it depends not on the amount, but on the integrity of the hotel. I had a similar amount.
And getting a visa for this hotel is also not important. Do you already have a visa?
And getting a visa for this hotel is also not important. Do you already have a visa?
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answered 7 years ago
Hi all!
People, sometimes I am amazed at the categoricalness "because of such ....", etc. Yes, anything can happen, there are problems that you can forget what you didn’t think was possible. Yes, you can forget to cancel your booking! Can you imagine?!
I have a situation - I didn’t cancel the reservation and didn’t check in, it wasn’t before (.
There were attempts to write off money on the first day. No letters arrived. My conscience "tormented", I wrote letters of apology to the hotel and to booking.com. We are talking about a hotel in Greece. From the hotel - silence, booking clarified the details and a week later sent a letter that they would try to negotiate with the hotel about NOT issuing a fine.
While I'm waiting.
What about card blocking/cancellation? This is nonsense) The hotel can bill the bank that owns the card. In such cases, the bank repays the fine, and the client issues a technical overdraft, including in the red. That. you become indebted to the bank and he will definitely receive "his" money from you. Here the only question is the desire of the hotel to deal with this issue, does the hotel have lawyers, etc.
People, sometimes I am amazed at the categoricalness "because of such ....", etc. Yes, anything can happen, there are problems that you can forget what you didn’t think was possible. Yes, you can forget to cancel your booking! Can you imagine?!
I have a situation - I didn’t cancel the reservation and didn’t check in, it wasn’t before (.
There were attempts to write off money on the first day. No letters arrived. My conscience "tormented", I wrote letters of apology to the hotel and to booking.com. We are talking about a hotel in Greece. From the hotel - silence, booking clarified the details and a week later sent a letter that they would try to negotiate with the hotel about NOT issuing a fine.
While I'm waiting.
What about card blocking/cancellation? This is nonsense) The hotel can bill the bank that owns the card. In such cases, the bank repays the fine, and the client issues a technical overdraft, including in the red. That. you become indebted to the bank and he will definitely receive "his" money from you. Here the only question is the desire of the hotel to deal with this issue, does the hotel have lawyers, etc.
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3
answered 7 years ago
And I specifically called the bank and clarified about the technical overdraft. I was explained that on debit cards, a technical overdraft can only be subject to a debt for servicing the card / payment in foreign currency abroad and converting at the exchange rate afterwards.
The card number and account number are different data. If he left only the card number, then the hotel does not know the account number. And the hotel will not be able to withdraw or request money from the account.
The card number and account number are different data. If he left only the card number, then the hotel does not know the account number. And the hotel will not be able to withdraw or request money from the account.
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9
answered 7 years ago
Can you suggest. Canceled a year ago. They write that the cancellation of the reservation, the full cost, how can this be avoided?
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answered 7 years ago
I have such a situation happened. Two days ago, my husband and I looked through hotels in Rome, opened one hotel, thought .... while we were away from the computer, the child pressed the button, booked a room. When I saw it, I was confused, clicked on cancel, it turned out to be paid, 100% for the entire period. The same hotel withdrew from the card available there 90 euros. Immediately I began to write letters to Booking and to the hotel with apologies. There is no answer yet. I called the bank, they said that the money was not withdrawn, they are hanging in the air, blocked for up to 14 days, since I did not indicate the cvc code. Here is the question, if you temporarily block the card now, is there a chance that the amount will be unbooked in the end?
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2
answered 6 years ago
Hello. I have been looking for a long time how to cancel a hotel reservation with a non-refundable rate without a penalty. I wanted to block the card, etc. But in the end I listened to the advice - cancel the booking and write letters to the hotel. I booked a hotel in Msk. Canceled in less than a day. I wrote a simple letter - canceled the reservation, because the details have changed, please do not charge a fine.
I responded positively: Good evening! The rate you have chosen does not include the cancellation of the no-show fee, but as an exception, we will not charge it.
I responded positively: Good evening! The rate you have chosen does not include the cancellation of the no-show fee, but as an exception, we will not charge it.
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4
answered 6 years ago
Dear n1912
Yes, there are situations, and Booking goes forward, as a rule.
But, more often - our unfortunate tourists are rather cool about specific duties in relation to booking.
And if I "There were attempts to write off the money on the first day." - then I call the hotel and pay.
And thanks to those who simply "There were attempts to write off money on the first day." -no feedback - the prices for the next time at booking will be much higher than the current ones.
And we want good prices, don't we?
Yes, there are situations, and Booking goes forward, as a rule.
But, more often - our unfortunate tourists are rather cool about specific duties in relation to booking.
And if I "There were attempts to write off the money on the first day." - then I call the hotel and pay.
And thanks to those who simply "There were attempts to write off money on the first day." -no feedback - the prices for the next time at booking will be much higher than the current ones.
And we want good prices, don't we?
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1.5
answered 6 years ago
Nesterovailona
Yes, Booking goes to a meeting, very often.
Many thanks to him for this.
Yes, Booking goes to a meeting, very often.
Many thanks to him for this.
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½
answered 6 years ago
ollennka and the hotel has a contract with whom - in this case - not with a visitor, right?
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answered 6 years ago
I mean, the decision is made by the hotel, and Booking takes a commission not from the very fact of booking, but from the money received by the hotel.
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1
answered 6 years ago
Yes, the hotel decides. And the hotel answered me. I was advised to do this by a girl on another site. What is the best solution, just write to the hotel and ask not to charge a fine. It's scary, but it works
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1.5
answered 6 years ago
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