Your rating of this hotel:
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Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
Hello everybody. I decided to write the truth and warn you about what awaits you. I do not recommend this hotel Italy Village & Beach Resort all lies. They take part in subsidy programs, entice them, write that "partial coverage of the cost comes at the expense of partner programs, partially covered by the participants. »The hotel receives compensation from its partners, the tour operator receives its funds, but the attitude towards you will be completely different. I will tell you how everything happened, and you decide whether to go.
We had a paid tour from August 27.2023 to 06.09. 2023. Paid a little more than 40.000 + insurance for two. The tour operator promises a familiarization tour in Budapest - it didn't happen. When crossing the border, the bus drivers turned off the air conditioners, and people simply went outside under the trucks, although everything was working in the other buses, Tatyana, who accompanied us, did nothing.
We arrived at the hotel around 12:30 p. m. , we were told that the rooms would be ready around 4:00 p. m. because 6 buses had arrived, it was raining outside and we were at the reception with our suitcases. At 17:00, our guide wrote to us that there was a booking, and more people arrived than numbers. We were first transferred to another hotel, much worse, where there are no houses, but just a room with fungus, where the conditions are worse, and when we said that we were against it (and Tatyana was not with us, that is, the fact that we do not know Italian did not bother her). We were returned to the hotel, at 7:00 p. m. we were checked into a house, to be moved to another one an hour later. We got a house where there was a bed and a folding bed, our friends had a house where the plumbing did not work. If you have something broken that won't be repaired, don't expect it to be. And previously we paid extra for a house with air conditioning, because there are few of them and they are reserved. That is, a lie.
Now about nutrition.
They promise "- meals for the guests (breakfast and dinner) in the restaurant of the residence"; We never sat in a restaurant. After all, the restaurant, for Italians who are not on the subsidy program, has clean tablecloths, glasses, glasses, a clean set table as in the photo. We had to stand in line, where they put food on our plates, and a piece of melon on a napkin, then you pour water into a plastic cup and step outside, onto the terrace of the restaurant, where on one side the tables are dirty, wet because they are under umbrellas, and on the other there is also a terrace on the other side, where the tables are covered with dirty tablecloths, where there is a mountain of dishes not cleaned, and if you want to sit down to eat, then you clean the dishes yourself. There is nothing on these tables except dirty tablecloths. About food: once for dinner they gave pasta + chicken leg, not fresh, it stank, the next day they gave pasta + pork rib, raw, blood near the bone, once a whole boiled potato + tomato sauce, nothing else.
When we approached the counter where either the salad or the tomatoes were supposed to be, we were told "Finish" they had run out. Why did we ask that 1.5 hours before the end of the dinner and people are still coming, but everything is still Finish. In the morning you will drink coffee from dirty, unwashed cups, or look for a long time to find a clean one, Finish butter, Finish tomatoes, no bread, no plates, put jam in a plastic cup. I am silent that I had diarrhea for the last two days. Every morning and every night there were scandals, that is, to eat and get at least something, when the co-worker says Finish, prepare to fight.
As for the beach, it was not cleaned for the first 4 days, like a red flag hangs, it is impossible to swim, that is, there is no need to clean it, if it works out I will upload a photo.
In essence, there was no escort when they wrote to Tanya or spoke to her, I will now pass it on to Vasyl in response, Bidun Vasyl, an employee of a tour company, was there, he told me that he was simply accompanying another group, another bus, but it was not clear why he was sometimes at the reception , which is exactly what Tanya is sending her complaints to. There is no entertainment, one Italian sings there in the evening, our girls sometimes danced. And one evening they didn't let us Ukrainians in at all, because on this day the entertainment is only for Italians. The staff divides people into their own and those of others, the territory is rarely cleaned dirty. This is the attitude that awaits you
We had a paid tour from August 27.2023 to 06.09. 2023. Paid a little more than 40.000 + insurance for two. The tour operator promises a familiarization tour in Budapest - it didn't happen. When crossing the border, the bus drivers turned off the air conditioners, and people simply went outside under the trucks, although everything was working in the other buses, Tatyana, who accompanied us, did nothing.
We arrived at the hotel around 12:30 p. m. , we were told that the rooms would be ready around 4:00 p. m. because 6 buses had arrived, it was raining outside and we were at the reception with our suitcases. At 17:00, our guide wrote to us that there was a booking, and more people arrived than numbers. We were first transferred to another hotel, much worse, where there are no houses, but just a room with fungus, where the conditions are worse, and when we said that we were against it (and Tatyana was not with us, that is, the fact that we do not know Italian did not bother her). We were returned to the hotel, at 7:00 p. m. we were checked into a house, to be moved to another one an hour later. We got a house where there was a bed and a folding bed, our friends had a house where the plumbing did not work. If you have something broken that won't be repaired, don't expect it to be. And previously we paid extra for a house with air conditioning, because there are few of them and they are reserved. That is, a lie.
Now about nutrition.
They promise "- meals for the guests (breakfast and dinner) in the restaurant of the residence"; We never sat in a restaurant. After all, the restaurant, for Italians who are not on the subsidy program, has clean tablecloths, glasses, glasses, a clean set table as in the photo. We had to stand in line, where they put food on our plates, and a piece of melon on a napkin, then you pour water into a plastic cup and step outside, onto the terrace of the restaurant, where on one side the tables are dirty, wet because they are under umbrellas, and on the other there is also a terrace on the other side, where the tables are covered with dirty tablecloths, where there is a mountain of dishes not cleaned, and if you want to sit down to eat, then you clean the dishes yourself. There is nothing on these tables except dirty tablecloths. About food: once for dinner they gave pasta + chicken leg, not fresh, it stank, the next day they gave pasta + pork rib, raw, blood near the bone, once a whole boiled potato + tomato sauce, nothing else.
When we approached the counter where either the salad or the tomatoes were supposed to be, we were told "Finish" they had run out. Why did we ask that 1.5 hours before the end of the dinner and people are still coming, but everything is still Finish. In the morning you will drink coffee from dirty, unwashed cups, or look for a long time to find a clean one, Finish butter, Finish tomatoes, no bread, no plates, put jam in a plastic cup. I am silent that I had diarrhea for the last two days. Every morning and every night there were scandals, that is, to eat and get at least something, when the co-worker says Finish, prepare to fight.
As for the beach, it was not cleaned for the first 4 days, like a red flag hangs, it is impossible to swim, that is, there is no need to clean it, if it works out I will upload a photo.
In essence, there was no escort when they wrote to Tanya or spoke to her, I will now pass it on to Vasyl in response, Bidun Vasyl, an employee of a tour company, was there, he told me that he was simply accompanying another group, another bus, but it was not clear why he was sometimes at the reception , which is exactly what Tanya is sending her complaints to. There is no entertainment, one Italian sings there in the evening, our girls sometimes danced. And one evening they didn't let us Ukrainians in at all, because on this day the entertainment is only for Italians. The staff divides people into their own and those of others, the territory is rarely cleaned dirty. This is the attitude that awaits you
Translated automatically from Ukrainian. View original
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