I do not advise

Written: 9 november 2019
Travel time: 27 october — 7 november 2019
Your rating of this hotel:
4.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 3.0
Cleanliness: 5.0
Food: 4.0
Amenities: 7.0
Were with family.

Pros:
- Good location.
- Clear sea and sandy beach.
- Excellent room (we had a Family suite), although there was no promised door between the rooms.
- Large area, lots of greenery.

Minuses:
- This is NOT ALL INCLUSIVE.
- Snickering and boorish hotel guide (were from Coral, guide Fadi).
- Very strange "rescuers" at the pools and at sea.
- Not very good food (both the organization and the food itself).
- Inconvenient conditions for check-in and check-out.
- Not enough sunbeds.
- Slides worked for 5-6 days out of 10 (the rest of the time they repaired something).
- Disgracefully organized transfer from the airport to the hotel.
- Strange security concern.

More on cons.

In the hotel, let's say, separate meals : ) You won't be able to drink even what is included in this "ALL INCLUSIVE" either at lunch or at dinner, because alcoholic drinks are not provided at all in the main restaurant.

Here on the beach at +30, drink your whiskey to your health.


The choice of dishes is very limited and it practically does not change.
There is simply no fruit (well, except for finely chopped something in one plate and apples, which were exactly 1 time in 10 days). There are no normal salads either. There are chopped waste from yesterday (everything in a row), a sort of salad: weathered sausage, sad cucumbers, cheese, and so on. Didn't dare to try.

There is no coffee. There is something called "American coffee", but it's definitely not a normal Americano.

In addition, there are always not enough plates, cups, teapots, and so on, and not all dishes are available (there are just empty vats / plates / trays).

Hotel guide. This is a separate song. He was recommended to us as the best of the best.

We arrived, went through all the formalities, we went out into the street (no one met us). There are no buses, everyone who arrived is crowded.

After some time, a certain person appeared and said that the buses would be coming soon. Loaded with crush and noise, as there was no organization.
Then Fadi appeared on the bus, silently walked along the bus, looked that the seats were occupied, and left. Actually, apparently, he did his job in this way (perhaps participation in the transfer is not his function, I don’t know).

Upon arrival at the hotel, all the problems, and they were, had to be solved with other people, since we did not find Fadi.

The welcome meeting was scheduled for 9 am. Actually all at 9 and gathered. Everyone except Fadi, he was 15 minutes late.

The conference hall was occupied during this time, Fadi said wait, come to the conference hall in 20 minutes. Okay, let's take a walk around the hotel.

After 20 minutes they returned and it turned out that Fadi had already told everything to those who remained in the hall and sells excursions.

We waited until everyone who wanted to buy, came up (we are not alone, of course). I started to tell, but then a girl appeared who decided to buy a tour.

Fadi, of course, tried to forget about us, but did not succeed (it almost came to a scandal).

As a result, in order to simply get information, it was necessary to bring the matter almost to a scandal.

Then we tried to find out when our guide is at the hotel. We received an answer: tomorrow from 9 to 11, the day after tomorrow from 19 to 20, then I DO NOT KNOW. Well, in principle, it’s not scary, because there was a WhatsApp number. Only, as it turned out later, Fadi responds only to the magic words "we want to buy" and nothing else.

As a result, most of the excursions also had to be ordered "on the side. " They did not understand why such a hotel guide is needed at all.

"Rescuers". There are lifeguards at the pools and on the beach. At the pools, their task is to interfere with rest. Periodically, children are kicked out of the pool, periodically - just everyone (all this during official opening hours). Why - can not explain. They asked to call someone from the management - once a certain person came with the keys, said "swim under your responsibility. " I couldn't explain what the problem is.
Or he won’t dig if he just quickly passes through the frame and picks up the bag. That is, not security, but props, but they climb into personal things, which is unpleasant.
Translated automatically from Russian. View original