The room is dead, the owner is boorish, they don't clean it

Written: 1 september 2016
Travel time: 25 august — 1 september 2016
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
"Suite" rooms with broken toilet bowls, a terrible sewer smell from the sink. The cleaners don't change towels or sheets. The owner is a rare boor - according to the voucher, they should leave at 12, but he sent a cleaning lady who let us talk to the owner on the phone. He, in turn, began to yell that he didn’t care what was written in our voucher, and if we didn’t release the room right away, he would call the police.
There is no reception, there is no one to turn to. The owner was seen once, the only connection was through the cleaners, who do not understand either English or Russian.
Translated automatically from Russian. View original