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Tour operator Accord, bus tour for May 1-7, 2020 How to return money for two?
Tour operator Accord, bus tour for May 1-7, 2020 How to return money for two?
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9 subscribers  • asked 2020-03-224 years ago
Answers  •  26
аватар cgistalker
And what does your contract with a chord say about the return?
аватар zolyshka111
Look at the topics, there has been so much procrastination about the Accord. You can get money back from Accord only in one case - if the number of people does not reach and the tour is canceled due to the fault of Accord.
аватар lotos2500
it is unlikely that the money will be returned, force majeure, we have a tour for April 4, we will probably transfer to August
аватар zolyshka111
lotos2500, if quarantine is canceled on 03.04 and your tour is completed, then you will have to go or lose money, Accord will not be transferred to autumn.
аватар lotos2500
Do you think quarantine will be lifted on April 3rd? I doubt it very much .... The train also does not go to Lviv, the tickets were handed over, I just read the agreement on the Accord website, there is a section about force majeure, most likely the tour will be postponed, judging by the price, the tour is not getting any, canceled on March 20th. In Greece, the situation is difficult, my friend’s granddaughter lives there, so we agree to the transfer, we won’t demand money back. We have repeatedly encountered the cancellation of the tour due to a shortage of the group, they transferred it without problems, last year they even gave a more expensive tour to replace for 100 euros.
аватар zolyshka111
I don’t know when the quarantine will be lifted, I personally am very angry about this whole situation. If the quarantine is extended for another +- month, the main thing is that the Accord does not go bankrupt at all. And there will be a lot of bankruptcies ...
аватар zolyshka111
You know, I almost got caught myself, I already wanted to pay for the tour at Accord with a departure for 18.04, and in the morning I heard on the news that the opa was starting in Italy, I think I’ll wait a little ... Chuika worked.
аватар lotos2500
We paid in January, then no one even suspected, the cancellation fee for 14 days is 30%, we will wait for the development of events, our company all agrees to postpone the tour, we understand that the Accord is also not honey ...
аватар vezha2
A state of emergency has been declared in Lviv, the deadline will fluctuate and most likely increase. It is possible that you are lucky and the group is not typed
аватар zolyshka111
vezha2, do not panic, not an emergency, but an emergency. This situation is already almost all over the country, in Kyiv it is also announced, if anything.
аватар dima_80_
The only way to get money back is through a lawsuit. Although, indeed, it is better to wait and reschedule the tour
аватар zolyshka111
dima_80_, can you find out the content of the claim?
аватар cgistalker
And that the court, despite the signed contract, will require the return of money to the tourist?
аватар cgistalker
Why, then, do we need contracts at all, if, contrary to the contract, everything can be canceled through the court?
аватар zolyshka111
dima_80_, and here every second in an incomprehensible situation advises to sue)))))
аватар zolyshka111
previous answer answer for cgistalker
аватар cgistalker
zolyshka111 I noticed))))
In fact, there is only one decision to read carefully the contract that was signed during the purchase of the tour, and there I assure everyone that there are already answers to all these questions))))
аватар lotos2500
clause 8.5 in the contract - if the tour is not collected, then the money is refundable, you just have to wait a long time, it’s better to change it for autumn, read the contract, everything is there. In 3-4 days it will become known that with our Greece, I’ll write, but for now the government has closed borders for tourists.
аватар zolyshka111
lotos2500, now take it and just change it for autumn!!! You can change for autumn only on condition that the tour is not recruited! And this will become clear, a maximum of a week before the start of the tour.
аватар lotos2500
It is not recruited, I see at the price, and even if it did, no one is going anywhere, the borders are closed. The situation is ideal for force majeure, we will go in the fall, we are all pensioners, not tied to vacation.
аватар lotos2500
Accord has introduced a new option, if the tour did not take place and the tourist agrees to postpone the departure, they give a bonus, for our tour 61 euros, you can use it as a tour package or order a more expensive tour, they try to keep the client.
аватар vezha2
In Holland, quarantine has been extended until June 1, so if they offer a transfer to the fall, you can agree.
аватар babol
The mice cried and pricked, but continued to eat the cactus! How much has been written and rewritten here on Turpravda about the Accord Tour, how many warnings from tourists who have suffered through the fault of the Accord Tour, how many impartial reviews about this rogue Lviv travel agency, and Pinocchio tourists still contact Accord, and then cry. Read carefully the contract with Accordion, everything is spelled out in detail.
аватар lotos2500
today we were offered to reschedule the tour, for any date without surcharges, rescheduled for August. We travel with Accord for 4 years, 2-3 tours a year, everything was fine, we didn’t get a tour 2 times, we rebooked to other even more expensive ones and for more days.
аватар Lenchiiik
Accord-Tour decided that they don't care about contracts at all. In the contracts, they prescribe the possibility of returning money with a fine of 25-30%, but in fact they say that we will not return the money to you. Well, "force majeure is what we have." It's better to NEVER DO BUSINESS with the Accord. Now there are many other tour operators.
аватар LENA1933
Did you manage to get the money back from the Accord Tour? I found myself in the same situation: the tour was canceled, and the money is not returned
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