Cheated for 200 crowns

Written: 26 december 2013
Travel time: 1 — 5 december 2013
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 1.0
Cleanliness: 8.0
Food: 8.0
Amenities: 8.0
There were no complaints about the service. The hotel is cozy, in the center, the breakfast is delicious. But! When I checked in, they charged 200 CZK from my card for using the minibar. It was supposed that this money, if I did not use the bar, would be automatically returned to the card within 5 days after departure. I didn't go to the bar. It's been 20 days and the money hasn't been returned. The staff did not respond to my emails. Diluted for 1000 rubles, in general.
Translated automatically from Russian. View original
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