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Booking, explain to the teapot
We booked a hotel on Booking for the first time. The reservation was without prepayment. The deadline for depositing money is 17/02. And from that moment the prepayment becomes non-refundable. The money was transferred from the card yesterday (14/02). The money is now blocked.
How is payment made? At the entrance, the blocked money will be deducted from the card from us and that's it? The hotel accepts cards.
Translated automatically from Russian. View original
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9 subscribers  • asked 2019-02-155 years ago
Answers  •  10
аватар cgistalker
In most cases, this money will be counted as payment and will not be returned. The hotel will simply give you a confirmation check upon check-in.
There is also a case when the hotel asks for payment on the spot and unlocks your bag.
The Poles have a global problem with booking. Please read the additional information on the booking confirmation, it may appear that the keys need to be collected at a different address.
аватар NatashaS
In order for the blocked amount to be debited as payment, upon arrival at the hotel, you need to ask to activate the blocked amount and present a payment card on which the payment amount is blocked.
If you have another card, you will have to pay for the accommodation, and the blocked amount will be unblocked in a few days.
аватар camomille
thanks cgistalker. I understand correctly that the hotel makes the decision to unblock / debit money?

It should be fine with the keys - this issue was clarified in advance, since we arrive at night. There is an electronic lock that can be opened using a code, and the key should be waiting for us inside the room.
аватар camomille
Thanks NatashaS!
аватар kolyan_cat
Usually you first determine which is better - pay by card or cash.
If you decide to use cash, then when booking you need to write to the hotel (in the box with special wishes) that you will pay in cash on the spot. Then upon arrival at the hotel, they will unlock the amount on the card.
I usually always pay in cash. the card is at least +2% to the cost. Always normally unblocked.
аватар camomille
kolyan_cat, thank you. Learn for the future. The card payment option suits me.
аватар 86jjj
to camomille
"We booked a hotel on Booking for the first time. The reservation was without prepayment. The deadline for making money is 17/02. And from that moment the prepayment becomes non-refundable. The money was transferred from the card yesterday (14/02). The money is now blocked"
If you cancel your reservation before February 17, the money will be automatically returned to your card.
"How does payment work?"
Usually in the hotel you pay in cash or by card. Pay the difference *Full room rate minus prepayment*.
"At the entrance, will the blocked money be debited from the card and that's all?"
Yes.
аватар ollennka
If free cancellation is indicated before February 17 and you decide to cancel within this period, the money will be returned to the card (unblocked).
аватар camomille
86jjj, ollennka, thank you!
аватар nechukhayeva2014
You need to be more careful with the keys: we had a story with apartments in Budapest back - on the way to Spain, and on the way back .. Apartments, 12 pieces, occupied two floors of a residential building. smoke). On the way back we arrived late in the evening and came across a closed castle. It turned out that during this time the code was changed. Nobody told us this in any form. The girl from the reception was found on the phone at some party, she promised to arrive in half an hour, but thank God, someone was leaving the entrance, and we managed to go inside. Prior to that, they stood with things for almost an hour on the street. There were no keys in a special mailbox near the reception, or under the rug. Again, a call to a walking girl, as a result, an hour later she showed up and found the keys in the office - she just forgot! At home I wrote a review through booking, in response from the apartments - sorry. The review was removed from the site, it is also negative, it remains only in TripAdvisor
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