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Rating 1110

Do not believe a single word spoken to you in Ponto. We chose a coat for my wife on 10.07. 2018. But she needed a size up. We were assured that within 2.3 days a coat of the right size would be delivered to us. Moreover, there was supposedly a director and supposedly a tailor who determines everything by eye (a high-level specialist). Delivered to the hotel on 14.07. 2018. On the label, the size is larger, in reality it is two smaller. We went to the store again. We waited for our consultant for about 20 minutes. Naturally, the factory is to blame, they will be fired, etc. We apologize, etc. And here is 18.07. We will deliver you exactly the right size. Today from 13.00. The epic has begun. Waiting and correspondence and negotiations will not describe. At 19.00 the coat was delivered. It was the original size, i. e. one size smaller. I had to go again. Very interested in listening to your problem. You speak, and the "director", who has already heard it all, walks around the hall. At the same time, he tells us to continue, I can hear you.
Not exactly pleasant. They immediately refused to return the money. Once again, we refused to wait for the right size. They offered to choose another product. Not limited in price. But then it turned out that only for the amount for which we bought a coat. In general, we took a short sheepskin coat, which for the same (if not smaller) could be bought in Russia. As compensation, they chose two wallets, which we don’t need at all. We got to the hotel at 23.00. Our advice. Save your nerves and money. Never buy anything from Ponto.