• traveled 10 months ago
For such a hotel to take such money is a disgrace! It's not even worth half of the advertised price. More or less decent in this hotel is the food. A lot of entertainment for children, a good area, a lot of greenery, paths, where to walk, there is a shooting range, playgrounds, bike rental, go-karting, animation, a children's room.
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For such a hotel to take such money is a disgrace! It's not even worth half of the advertised price. More or less decent in this hotel is the food. A lot of entertainment for children, a good area, a lot of greenery, paths, where to walk, there is a shooting range, playgrounds, bike rental, go-karting, animation, a children's room. This is where the pluses end.
In general, the hotel needs renovation, very demanding! Terrible audibility, cardboard walls. The rooms are cosmetically renovated, there is no air conditioning, the stuffiness in the summer is incredible, like in a bathhouse. There is a refrigerator in the room, but it is noisy so that it would be better if it were not there! There is no kettle, no cups, two glasses from the dishes. There is no bottled water in the room either, even upon check-in. Constant noise, outside the window, something is always being repaired, metal is being cut, leaves are blowing, and this happens throughout the day. During the week that I spent here, there was not a single day that it was quiet, the feeling that you live at a construction site!!!
Taking a nap during the day is completely impossible. In the corridors from morning until four o'clock in the afternoon, a vacuum cleaner is buzzing, cleaners are cursing, you can hear everything as if it was all happening in your room. Rest in silence will not work. Also, in the hall of the residential floor there is a billiards table, in the room you can hear how they knock on the balls.
The shower room is very small, like the bathroom itself, it is dark, one dim light bulb, there is not enough light. Dirty water comes out of the tap from time to time. The sink drain is clogged. Three elevators per building of 10 floors, one large, but with a small carrying capacity, the other two, optimally, for two people, three are already "like herrings in a jar. " It turns out that you are waiting for the elevator for a very long time.
You can get to the bay, to the beach, through the territory of the neighboring sanatorium, it is not far to go. Beach, sandy, but not equipped, no sunbeds, no rescue towers, and most importantly, it's entering the water!!!
Two meters of sand, and then slippery large stones, on which it is easy to slip and break your legs, or just get hurt, swim, this is a whole adventure that does not know how it will end. Despite the fact that there are many children in the hotel, such a beach and entry into the water, I think, is simply unacceptable! Very disappointed with the hotel! More cons than pros. I do not want to return to this hotel, alas!
In general, the hotel needs renovation, very demanding! Terrible audibility, cardboard walls. The rooms are cosmetically renovated, there is no air conditioning, the stuffiness in the summer is incredible, like in a bathhouse. There is a refrigerator in the room, but it is noisy so that it would be better if it were not there! There is no kettle, no cups, two glasses from the dishes. There is no bottled water in the room either, even upon check-in. Constant noise, outside the window, something is always being repaired, metal is being cut, leaves are blowing, and this happens throughout the day. During the week that I spent here, there was not a single day that it was quiet, the feeling that you live at a construction site!!!
Taking a nap during the day is completely impossible. In the corridors from morning until four o'clock in the afternoon, a vacuum cleaner is buzzing, cleaners are cursing, you can hear everything as if it was all happening in your room. Rest in silence will not work. Also, in the hall of the residential floor there is a billiards table, in the room you can hear how they knock on the balls.
The shower room is very small, like the bathroom itself, it is dark, one dim light bulb, there is not enough light. Dirty water comes out of the tap from time to time. The sink drain is clogged. Three elevators per building of 10 floors, one large, but with a small carrying capacity, the other two, optimally, for two people, three are already "like herrings in a jar. " It turns out that you are waiting for the elevator for a very long time.
You can get to the bay, to the beach, through the territory of the neighboring sanatorium, it is not far to go. Beach, sandy, but not equipped, no sunbeds, no rescue towers, and most importantly, it's entering the water!!!
Two meters of sand, and then slippery large stones, on which it is easy to slip and break your legs, or just get hurt, swim, this is a whole adventure that does not know how it will end. Despite the fact that there are many children in the hotel, such a beach and entry into the water, I think, is simply unacceptable! Very disappointed with the hotel! More cons than pros. I do not want to return to this hotel, alas!
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I didn't like it very much! The council is full! Everything is old!! ! Dirty! ! The staff matches! Good reviews are written by those who come for free! The room is dirty, I think that for 5 r per day there are much more options nearby!! ! Mold in the bathroom. We arrived with a child, and the animation was canceled without warning !! ! Since the evening we were told no one knows anything! And like, unexpectedly, everything was canceled in the morning !! ! The child broke a saucer with a cost of 10 rubles, so they asked for 100, that is, there is still commercial activity on the dishes ! ! In general, everything is past this boarding house, I won’t call it a hotel !! ! This is only for pensioners who come here for free!! ! Children's room and then paid! If you want to go to this place, choose the next one! The price is almost the same, but you can't compare! There is also a spa included.
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I didn't like it very much! The council is full! Everything is old!! ! Dirty! ! The staff matches! Good reviews are written by those who come for free! The room is dirty, I think that for 5 r per day there are much more options nearby!! ! Mold in the bathroom. We arrived with a child, and the animation was canceled without warning !! ! Since the evening we were told no one knows anything! And like, unexpectedly, everything was canceled in the morning !! ! The child broke a saucer with a cost of 10 rubles, so they asked for 100, that is, there is still commercial activity on the dishes ! ! In general, everything is past this boarding house, I won’t call it a hotel !! ! This is only for pensioners who come here for free!! ! Children's room and then paid! If you want to go to this place, choose the next one! The price is almost the same, but you can't compare! There is also a spa included. And a lot for kids.
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Rested with friends in the Helios Hotel. It was our first time, we found out thanks to our Instagram account. I bribed the convenient location, the availability of online reservations and adequate prices. We decided not to use spa services, but the girls we met there were happy. As a true gourmet, I like to eat a lot and tasty, in this regard, Helios pleased me completely.
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Rested with friends in the Helios Hotel. It was our first time, we found out thanks to our Instagram account. I bribed the convenient location, the availability of online reservations and adequate prices. We decided not to use spa services, but the girls we met there were happy. As a true gourmet, I like to eat a lot and tasty, in this regard, Helios pleased me completely. The buffet is not only pleasing to the eye, but also to the stomach. The assortment of products is impressive, but I didn’t get impudent, although there was a desire to eat everything. As for entertainment, I liked the shooting gallery, for men it is a great way to have fun and show off your skills. We traveled by car and to a pleasant surprise there were no problems with parking
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We rested at the hotel with my wife and two of my tomboys. In my opinion - a very good hotel for a family holiday within the boundaries of St. Petersburg. Of the pluses, one can also note the buffet and a cozy forested area. And for my guys there were entertainments - fortunately there is a shooting range and a cinema and even a zoo.
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We rested at the hotel with my wife and two of my tomboys. In my opinion - a very good hotel for a family holiday within the boundaries of St. Petersburg. Of the pluses, one can also note the buffet and a cozy forested area. And for my guys there were entertainments - fortunately there is a shooting range and a cinema and even a zoo. In general, the impression of the hotel is not bad: the rooms are standard, but decent and worth the money.
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I was in "Helios" with my child last year, we were satisfied - a convenient location, close to the bay, the entertainment program was liked by both me and the child, the service is polite and pleasant, and the buffet is very tasty, my child, who usually you can’t force him to eat, he ate it on both cheeks.
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I was in "Helios" with my child last year, we were satisfied - a convenient location, close to the bay, the entertainment program was liked by both me and the child, the service is polite and pleasant, and the buffet is very tasty, my child, who usually you can’t force him to eat, he ate it on both cheeks.
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• traveled 6 years ago
Went with the whole family, loved it! I liked the most: the food is just excellent both in the dining room and in the restaurant on the roof, the children, which is rare, swept away everything. the territory is beautiful - a lot of space for walking, paths among the pines, a slide and sleds and other mini zoo type with little animals! ! The staff is very polite and willing to help.
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Went with the whole family, loved it! I liked the most: the food is just excellent both in the dining room and in the restaurant on the roof, the children, which is rare, swept away everything. the territory is beautiful - a lot of space for walking, paths among the pines, a slide and sleds and other mini zoo type with little animals! ! The staff is very polite and willing to help.
The rooms are small (was the standard) but clean and comfortable, did not try the spa - next time!
We will come again and recommend to friends
Your Alekseevs
The rooms are small (was the standard) but clean and comfortable, did not try the spa - next time!
We will come again and recommend to friends
Your Alekseevs
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• traveled 6 years ago
We chose this hotel as we had previously visited. Booked in advance, a month before visiting 2 rooms (November 2017). By phone, we were promised one number, which we discussed, and another contract was sent to the post office (the numbers were mixed up). The manager who arranged our trip was misled by the fact that the room was supposed to have a jacuzzi.
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We chose this hotel as we had previously visited.
Booked in advance, a month before visiting 2 rooms (November 2017).
By phone, we were promised one number, which we discussed, and another contract was sent to the post office (the numbers were mixed up). The manager who arranged our trip was misled by the fact that the room was supposed to have a jacuzzi. And it turned out upon arrival that the room only bath and sauna. Terrible experience with the hotel and staff. No one on the spot could help. Phones of the manager on Friday (arrival day) are switched off.
The trip was ruined. Nobody even apologized.
They called me back a month and a half after the trip (they checked the answering machine calls at the end of January). We listened to the situation. They said that it really was the mistake of the manager, who was fired. They promised that they would fix the situation and that their manager would call me back with an apology. As a result, no one called back.
Now I will plan all trips to another hotel. I do not recommend anyone to visit Helios. The reputation of the hotel staff is not important.
Booked in advance, a month before visiting 2 rooms (November 2017).
By phone, we were promised one number, which we discussed, and another contract was sent to the post office (the numbers were mixed up). The manager who arranged our trip was misled by the fact that the room was supposed to have a jacuzzi. And it turned out upon arrival that the room only bath and sauna. Terrible experience with the hotel and staff. No one on the spot could help. Phones of the manager on Friday (arrival day) are switched off.
The trip was ruined. Nobody even apologized.
They called me back a month and a half after the trip (they checked the answering machine calls at the end of January). We listened to the situation. They said that it really was the mistake of the manager, who was fired. They promised that they would fix the situation and that their manager would call me back with an apology. As a result, no one called back.
Now I will plan all trips to another hotel. I do not recommend anyone to visit Helios. The reputation of the hotel staff is not important.
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I heard about this hotel from a friend and the whole family gathered there to relax, without husbands and children, so to speak. It was important for me to eat delicious food, sleep longer and get relaxation at the SPA. If Helios coped with the first two points with a bang, then there were problems with the third.
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I heard about this hotel from a friend and the whole family gathered there to relax, without husbands and children, so to speak.
It was important for me to eat delicious food, sleep longer and get relaxation at the SPA.
If Helios coped with the first two points with a bang, then there were problems with the third.
The administrator at the SPA is a young girl, seemingly not tortured by life, unfortunately a rude woman, I don’t remember her name (black hair). She urged us on, but we left 7000 rubles in the SPA for a second, this is not 400 rubles for a salt cave, and even if it was. We are CLIENTS! Teach her how to talk, or else don't position yourself as a high-level hotel. Spoiled the mood, carefully select the person, a lot depends on him, including your future clients! ,
It was important for me to eat delicious food, sleep longer and get relaxation at the SPA.
If Helios coped with the first two points with a bang, then there were problems with the third.
The administrator at the SPA is a young girl, seemingly not tortured by life, unfortunately a rude woman, I don’t remember her name (black hair). She urged us on, but we left 7000 rubles in the SPA for a second, this is not 400 rubles for a salt cave, and even if it was. We are CLIENTS! Teach her how to talk, or else don't position yourself as a high-level hotel. Spoiled the mood, carefully select the person, a lot depends on him, including your future clients! ,
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Rested with children on the May holidays. The verdict of the younger ones - let's go again! Probably because they were entertained every day: animators, master classes, then they also arranged a concert (our poems were read! ). The food is good, even though the hotel was full - there was enough food for everyone in the Swede, a decent choice, a lot of pastries.
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Rested with children on the May holidays. The verdict of the younger ones - let's go again! Probably because they were entertained every day: animators, master classes, then they also arranged a concert (our poems were read! ). The food is good, even though the hotel was full - there was enough food for everyone in the Swede, a decent choice, a lot of pastries. The rooms, of course, are not high-tech, but everything is clean (we took a studio). Friends had a standard room, they didn’t seem to complain either. WiFi is good. If in general - quite liked it, inexpensive and tasty). Yes, and children have something to do (large rental, a zoo with animals, animators - well done). We didn’t have time to go to the Spa, so no ratings (we looked in, there were a lot of people there, I don’t know if it was a queue or a crowd of people who were interested)
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rested on the program "reboot" The hotel area is very small and walks are only possible along slippery small paths. The variety and quality of food is a solid 4. The room is cozy, but needs a "cosmetic" repair, the toilet smells bad.... And now about the main Spa treatments!!! ! While waiting for your turn, you can imagine the city polyclinic, where there are always a lot of people, and here.
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rested on the program "reboot"
The hotel area is very small and walks are only possible along slippery small paths. The variety and quality of food is a solid 4. The room is cozy, but needs a "cosmetic" repair, the toilet smells bad....
And now about the main Spa treatments!!! ! While waiting for your turn, you can imagine the city polyclinic, where there are always a lot of people, and here. There is no individual approach, but there is one girl who performs almost all procedures and "mud applications" and then runs and takes a sharko shower (out of the declared 20 minutes, from strength of minutes 5), at 12.20 the procedure "salt cave" was scheduled, and at 12.30 "Aromaphytotherapy", because. the first procedure lasted about 30 minutes, then at 12.30 it didn’t work out how to keep up, the administrator doesn’t know anything, sends a “physiotherapist” to the doctor, and she refers to the program in the computer...... In general, we didn’t get any pleasure from " spa procedures ", everything is put on a mass flow according to the principle the more people we spud, the more dough we will cut down !!!!
And, there is free Wi Fi, this +++ ends............... .
The hotel area is very small and walks are only possible along slippery small paths. The variety and quality of food is a solid 4. The room is cozy, but needs a "cosmetic" repair, the toilet smells bad....
And now about the main Spa treatments!!! ! While waiting for your turn, you can imagine the city polyclinic, where there are always a lot of people, and here. There is no individual approach, but there is one girl who performs almost all procedures and "mud applications" and then runs and takes a sharko shower (out of the declared 20 minutes, from strength of minutes 5), at 12.20 the procedure "salt cave" was scheduled, and at 12.30 "Aromaphytotherapy", because. the first procedure lasted about 30 minutes, then at 12.30 it didn’t work out how to keep up, the administrator doesn’t know anything, sends a “physiotherapist” to the doctor, and she refers to the program in the computer...... In general, we didn’t get any pleasure from " spa procedures ", everything is put on a mass flow according to the principle the more people we spud, the more dough we will cut down !!!!
And, there is free Wi Fi, this +++ ends............... .
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