STEAL

Written: 15 october 2015
Travel time: 1 — 15 october 2015
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 1.0
Cleanliness: 5.0
Food: 3.0
Amenities: 5.0
My husband and I stayed at this hotel in October 2015. We chose the hotel carefully: we read reviews, asked travel agents, compared price and quality. In general, positive reviews clearly prevailed, so we settled on Ramayana. Upon arrival, we were not disappointed: the hotel has no pretensions to chic, but is very green and cute. And since there were few tourists at that time, the feeling of solitude did not leave. Friendly staff, cozy atmosphere, what more do you need for happiness! They take you to the beach every hour, a small minus is at 18 the last delivery from the beach. And on one of the sunny days we decided to change money and here is a nuisance - 200 euros and 100 dollars are missing. We could not believe our eyes right away, we have a rich travel experience, but for the first time we encountered theft in a hotel. Of course, we are to blame ourselves. Everyone writes that in Thailand you can’t be “led” by the courtesy of the staff. And thank you for not stealing the entire amount, leaving passports, a bank card, a mobile phone and a tablet. We contacted the host / tpg, the answer is: contact the top manager. They called, up to this point, the most friendly top. And woo-ala, a magical transformation: from the most accommodating person in the world, he turned into a hostile and arrogant manager. We reported that we had lost money and that the same people were cleaning from us. The answer struck us: the maids have been working for a long time, so he is confident in them, but he sees us for the first time) and offered to call the police with a grin. We are to blame for the fact that we relaxed and, after reading reviews about Thailand, put the money in a bag, which we closed in a suitcase, and not in a safe. Since they read that they steal in all hotels (even in 5! ). As for the safes in the room - do not use! The safe can be opened by staff and everything of value should be kept locked in a suitcase. What we successfully did) but if the money is not in the safe, the hotel is not responsible. Here.
I would like to immediately note that we will not recommend this hotel to anyone, if only because this hotel is STEALING! The manager does nothing. 100% staff. We did not turn to the police, so as not to spoil our vacation completely, because. there is a law "Taets for Thais", so these manipulations are useless here. It's just a pity for time. Staying at this hotel or not is up to you, we hope our review will help not to spoil your vacation.
P. S. Breakfast at the hotel is a separate issue, we are not picky eaters at all. But in Ramayana, there is a complete lack of European food for breakfast, except for toast and something like an omelette. Everything else: Thai very spicy food: vermicelli, rice, potatoes and paper sausages most likely.
Translated automatically from Russian. View original