The hotel itself is good, but there are drawbacks: 1. The service staff speaks TERRIBLE English! this is normal for Thailand, but UNACCEPTABLE!! ! for a hotel of this level. It took a lot of nerves to ask for or order something, at the end of the holiday we no longer wanted to order anything from room service, because we understood that we would again have to wag our nerves and invite staff to the villa to show how it is spelled in google translate! in the restaurant, service is very slow, sometimes you had to wait for 15 minutes just to bring white bread!! ! The hotel management does not care about the staff at all! all the staff are dedicated to themselves! 2.
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The hotel itself is good, but there are drawbacks:
1. The service staff speaks TERRIBLE English! this is normal for Thailand, but UNACCEPTABLE!! ! for a hotel of this level. It took a lot of nerves to ask for or order something, at the end of the holiday we no longer wanted to order anything from room service, because we understood that we would again have to wag our nerves and invite staff to the villa to show how it is spelled in google translate! in the restaurant, service is very slow, sometimes you had to wait for 15 minutes just to bring white bread!! ! The hotel management does not care about the staff at all! all the staff are dedicated to themselves!
2. green mangoes were brought to the room, which is generally impossible and it is very strange that in Thailand, where yellow mangoes are sold at every turn, they brought green to the villa!! ! made a remark, brought unripe mangoes a day later and these mangoes lay for a week !!!
3. the floors in the villa were not washed in the evening, the floor could be covered in sand and this is normal for the servants!! ! If you don't tell me, they won't wash!
3. For the second time, of course, we will not stay at this hotel!
For the money this hotel charges, the staff should be ABSOLUTELY different!
3. I will write like this - I do not recommend sophisticated clients to go to this hotel
1. The service staff speaks TERRIBLE English! this is normal for Thailand, but UNACCEPTABLE!! ! for a hotel of this level. It took a lot of nerves to ask for or order something, at the end of the holiday we no longer wanted to order anything from room service, because we understood that we would again have to wag our nerves and invite staff to the villa to show how it is spelled in google translate! in the restaurant, service is very slow, sometimes you had to wait for 15 minutes just to bring white bread!! ! The hotel management does not care about the staff at all! all the staff are dedicated to themselves!
2. green mangoes were brought to the room, which is generally impossible and it is very strange that in Thailand, where yellow mangoes are sold at every turn, they brought green to the villa!! ! made a remark, brought unripe mangoes a day later and these mangoes lay for a week !!!
3. the floors in the villa were not washed in the evening, the floor could be covered in sand and this is normal for the servants!! ! If you don't tell me, they won't wash!
3. For the second time, of course, we will not stay at this hotel!
For the money this hotel charges, the staff should be ABSOLUTELY different!
3. I will write like this - I do not recommend sophisticated clients to go to this hotel
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