Service sucks

Written: 30 august 2020
Travel time: 23 — 29 august 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 2.0
Service: 2.0
Cleanliness: 8.0
Food: 3.0
Amenities: 2.0
Wi-fi practically didn't work. They refused to check in, asked for $15, then $10 or at least $5. I said I would complain to the tour operator. He gave us a number, took off the yellow bracelets that he had previously worn. We arrived at 10 o'clock. Check-in time is at 14:00. The hotel is empty, says there are no places. He put on red bracelets, then, as it turned out, they notice "second-class" tourists in such a way.
Differences: we can go to dinner an hour later. The attitude of the staff, bartenders and cleaning including. 3 days there was no cleaning in the room. Towels for the beach are given with a sauna card. And you can change only after 2 days. The beach is dirty, you can't go barefoot on the beach, there is no sand. All food that is fried and cooked in lamb fat. A layer of frozen fat remains on the lips even after fried eggplant, not to mention chicken. There are no food descriptions. You can tell by eye what it is. Russian and English are not understood. For them, and chicken and turkey and lamb and fish and beef meat. All questions are answered that it is meat.
Written by self-service. But you are not allowed to impose, they impose themselves. 2 pieces of watermelon, the pieces themselves choose which ones to put. Again, if you ask, they swear in their own way. No coffee, chicory. Every day the same food. Only local alcohol is not understandable. Although ultra. It's hot in the dining room. On the street, cats jump on the table and rush to the plate. They tried to take food to the room to eat, the bartender with yells for the whole hotel took away the plate in disgrace. 1 key card for two. It is impossible to get into the room if someone leaves somewhere. The second is not given, they say that card will not be valid. Do not drink orange juice, after it powder remains in the mouth.
Translated automatically from Russian. View original