Условия проживания и качество обслуживания оставляют желать лучшего Living conditions and quality of service leave much to be desired

Advantages: 1st line, good beach, sandy entrance to the sea with almost no stones, well-groomed hotel area, animation. Disadvantages: the rudeness of the staff at the reception, they refused to repair or turn off the broken elevator, which jammed on our floor (it made a terrible roar, its door banged against the elevator structure) and as a result, a sleepless night; they tried to relocate us to another building the day before departure, since all the vacationers from our building had left by that day, they threatened to turn off hot water (which never existed anyway) and electricity.
There is a faulty air conditioner in the room, mosquitoes, barely warm water, the noise of a busy road, the room itself is shabby, there is a bare wire in the toilet above the mirror, a gap of about 1 cm around the socket, the room was not cleaned, towels and bedding were not changed, shampoo and soap were not replenished. The location of the 4th building in which we lived (you need to leave the hotel to get into it), in the hall on the ceiling there are two holes from which water dripped, puddles on the floor were not wiped in the last days of our stay at the hotel, not to mention about cleaning corridors.
The food was good, but the lunch box, which had to be taken because of a night trip, spoiled the whole impression of food, it was unusable (plum, two mini packages with margarine inscription, one mini package with jam, two mini buns (the size of dumpling), stale half a tomato and half a cucumber).