Empty hopes and three stars

Written: 10 july 2023
Travel time: 20 — 27 june 2023
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 3.0
Food: 1.0
Amenities: 7.0
The first star for the convenient location, that is, the first line from the sea, I liked the beach, the view from the room. The second star is the number of pools, but taking into account the combined territory with the neighboring Injekum. The third star for the work of the staff - waiters, cleaners.
The hotel is old and dirty. Pools are cleaned, but not enough. During the day, the toilets are in terrible condition, dirt everywhere, not enough paper, sand, water on the floor. Old sunbeds near some swimming pools and on the beach by the sea - the rubber insert does not have time to dry, it is unpleasant to use them. There is often no staff supervision on the uphill slides!
Separately in the kitchen...there is food, but it is impossible to eat it. What is economy or unprofessionalism of the staff?

In the morning at breakfast, some pallets with cheese and vegetables lie open - the tables are set on the street and this is all before the opening, so it lies until the end of the action. They put ice under the bottom, what about the flies? It certainly does not bother them.
Coffee is very bad in machines and often runs out early. If you want Turkish custard, you have to pay.
In this hotel, I used to put a small plate on it to put away what was impossible to eat because it was not good or undercooked or undercooked, ...then I already had to ask for it to be cooked, but do I have to tell the cook?
Also queues...They are everywhere and for everything. You wait in line for the grill, you go, you stand in line for a side dish, then at the bar you ask for something, then there's a line again. By the time you get to the table, it's already cold.
Snack bar - they prepare rare ...low-quality semi-finished products. The waiters serve the menu.
I do not advise you to go here! Because hygiene, cleanliness and quality products prepared by professional staff are respect for the client.
We did not see this at Ozkaymak select resort.
Translated automatically from Ukrainian. View original