Красивый и это единственный его плюс! Beautiful and this is his only plus!

Rested with a child of 3 years in mid-September. We have been in luxury hotels many times, we went to this one solely because of good recommendations! But!!! ! This year has been disgusting! Settled an hour and a half) despite the fact that we arrived at 13-00! And at 14, according to international standards, it was supposed to somehow resettle us! then they lost our vouchers, which we gave them, then the Key to the room !! ! That many people (as many as 4)) were settled! Not enough staff terribly! The bath did not immediately work in the room and the tile (marble) on it was broken, very sharp corners, all the time they covered this place with a towel so that the child would not get hurt! On this occasion, they called 3 times and asked to fix it / they came when they personally went down to the reception and insisted on calling the master! And what do you think - he said - does not work and left))) leaving everything as it is !!!! ! The food is normal, not varied, but tasty (but not the level of a VIP hotel, don't expect seafood, grilled fish and steam is everything) fresh vegetables are good, fruits are excellent (I was lucky I only ate them), children's menu.... For lunch, for example, chicken soup, fries! Fried cutlets, vegetables, juice, carrot puree in jars))))))) I don’t know what your kids eat, but I feed my child based on a healthy diet, and at her age of 3 she had something to eat from an adult table (and a year ago there would not have been such a diet as at home) fresh juices (only orange) by order the waiter brings from the Kitchen, many drink regular juice)))) this is only for breakfast! The beach is good, the white sand is definitely pleasing, there are old, frizzy and working sunbeds on it (on one I was honored to lie down and run into a screw))) it’s good that I’m not a child ((((. By the way, they didn’t remove it, despite my scratch on my body and op on the whole beach! ))))) before our eyes, a man came out of the water with heavy bleeding! It seems that the fish bitten speaks for his veins (he has varicose veins) and the lifeguard managed to cope, did not know the first rules for rescue in case of bleeding, fortunately there was a doctor on the beach from the vacationers and he led the rescue) for 15 minutes there was no doctor, everyone on the beach was shocked! Roofing felts from piranha fish !!!!! )))))) or from what he saw! By the way, I didn’t swim anymore (((the probability of your salvation is zero !!!! ! Pierce also pleased with the broken floor everywhere! The boards protruded from the laid 3-7 cm and anyone who does not look under their feet can run into them)) horror! ( ((in short, when that beautiful palace with super management turned into a tukva! Alas((((it's a pity for the wonderful potential of this hotel and tourists, like us, who fell for the status and old reviews of former regular customers! But we won't eat again !! ! Better regular 5 hotels with good recommendation than Mardan Palace