Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
8.0
Amenities:
4.0
The hotel is located on two sides of the road, you go to eat in one direction, the sea on the other side.
I was settled with a two-year-old child in buildings from the sea. Room on the second floor with a balcony above the road, the noise of cars does not allow you to sleep even with the balcony door closed.
On the very first evening, I noticed that a large puddle had flowed from the working air conditioner in the middle of the room, a similar large puddle had flowed into the toilet from the toilet (I can’t upload the video). The next day, at a meeting with the guide, I asked to change my number, to which the girl at the reception said that there were no free rooms at all and she could not help me in any way! (The staff at the reception does not speak Russian and knows very little English) The guide agreed that in due to such a situation, a master will be called to my room and everything will be repaired for me... At lunch, the master knocked on my door, looked at the situation and just silently left. EVERYTHING!! ! Nobody did anything and nobody told me anything! I had to run all day with my child from reception to reception in two buildings and demand a repairman. Only at 9 pm two other masters were sent to me. They no longer just took a look at everything, but also untwisted the air conditioner, drained half a bucket of water from there, poked around the hoses and twisted it back. They told me that another person would take care of the toilet tomorrow and left. 20 minutes after they left the air conditioner, water began to drip again, when I called and reported this to the reception, a polite girl told me that THERE IS NOTHING ELSE CAN HELP ME! That is, they can’t resettle me and they can’t repair anything! So, pay the money and live in such conditions... the whole next day I sought resettlement, caught the authorities who were not very eager to help me. AND ONLY FOR THE ADDITIONAL PAYMENT of $50 they agreed to move me to another room!
This is how the staff profits from the hopeless situation of tourists.
By the way, the hotel is more focused on Turkish guests, they are smiled and spoken politely here, and at the bar they ignore you until all the Turks are served, even if you stand in line ahead of them.
Of course, my vacation was saved by the fact that the hotel had a good sea and food, but the sediment remained. 2 lost days, a lot of nerves and $50.....
The second time I will definitely not go here, and I will not advise anyone, although everything could be different.
I was settled with a two-year-old child in buildings from the sea. Room on the second floor with a balcony above the road, the noise of cars does not allow you to sleep even with the balcony door closed.
On the very first evening, I noticed that a large puddle had flowed from the working air conditioner in the middle of the room, a similar large puddle had flowed into the toilet from the toilet (I can’t upload the video). The next day, at a meeting with the guide, I asked to change my number, to which the girl at the reception said that there were no free rooms at all and she could not help me in any way! (The staff at the reception does not speak Russian and knows very little English) The guide agreed that in due to such a situation, a master will be called to my room and everything will be repaired for me... At lunch, the master knocked on my door, looked at the situation and just silently left. EVERYTHING!! ! Nobody did anything and nobody told me anything! I had to run all day with my child from reception to reception in two buildings and demand a repairman. Only at 9 pm two other masters were sent to me. They no longer just took a look at everything, but also untwisted the air conditioner, drained half a bucket of water from there, poked around the hoses and twisted it back. They told me that another person would take care of the toilet tomorrow and left. 20 minutes after they left the air conditioner, water began to drip again, when I called and reported this to the reception, a polite girl told me that THERE IS NOTHING ELSE CAN HELP ME! That is, they can’t resettle me and they can’t repair anything! So, pay the money and live in such conditions... the whole next day I sought resettlement, caught the authorities who were not very eager to help me. AND ONLY FOR THE ADDITIONAL PAYMENT of $50 they agreed to move me to another room!
This is how the staff profits from the hopeless situation of tourists.
By the way, the hotel is more focused on Turkish guests, they are smiled and spoken politely here, and at the bar they ignore you until all the Turks are served, even if you stand in line ahead of them.
Of course, my vacation was saved by the fact that the hotel had a good sea and food, but the sediment remained. 2 lost days, a lot of nerves and $50.....
The second time I will definitely not go here, and I will not advise anyone, although everything could be different.
Translated automatically from Russian. View original
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