STRONGLY do not recommend the hotel. Hotel cash theft

Written: 12 september 2020
Travel time: 4 — 11 september 2020
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 2.0
Cleanliness: 2.0
Food: 4.0
Amenities: 2.0
We lived next to the beach overlooking the sea, a couple of steps from the room - stairs, you go down and here it is, the beach.
The beach is narrow, not poorly lit at night, and my girlfriend liked to come there late at night, listen to music, enjoy the sound of the waves (and the waves there are constantly rocking the sound).
On the night of September 9 to September 10.2020, a friend took fruit, a bottle of wine and went to the beach. Further infa specifically for the "experiencers" for the moral character of those who drink alcohol (after drinking two glasses and bringing back half a bottle of wine, well, alcohol intoxication cannot be assumed, so moralists go to hell).

Now to the point, she fell asleep on the beach. After sleeping for about an hour, bam, but there is no card from the room in my pocket. IMMEDIATELY to her, as a hotel employee jumped out of the ground late at night (they are all wearing masks) and asked what happened. Asked WHICH ROOM!! ! she lives (why the hell does he need to know this?! ), she, naive, said the room number….
This man suggested that she go to reception, get a copy of the card, as if she could not do it herself, gentleman, damn it. At the same time, they did not walk in a straight line (it is enough to go straight along the lawn), but in some roundabout ways, while he actively distracted her from what was happening, chatted a lot about nothing. OK, came to the reception, took a copy of the map. My friend returned to the room, where I slept in a deep sleep (I sleep in earplugs, it's a habit).
In the morning the most interesting began. I, having returned from Bodrum the night before, was too lazy to put a small handbag in the safe (samadura), the bag was not far from the entrance on the minibar. Opening the bag, I understand that there are no bundles of banknotes in lira. About 600 lire (80+ bucks). For me, the amount is not critical, but still a pity.
At first, I didn’t even understand what had happened, I began to look for ...a break, everything, the first thought about theft appeared. Couldn't believe it.
A friend from breakfast came, told her what happened, I say, check your bag (yes, I also lay on the couch with small money inside : )))
She opens the bag and says...the lyre is gone.
And tells a nighttime story on the beach. I thought about what happened and said everything I think about her : -) at first I didn’t understand WHAT happened, the brain refused to believe in what was happening?
I went to the reception, called the manager, my English is fluent, communication was not difficult. Described the situation. At first, the manager was polite (assistant to the general manager), a certain Zafer Goksen said that they would now look through the system, which entrances to the room were.

There are no VIDEO CAMERAS in this impoverished hotel, one hangs at the entrance to the reception, to equip the corridors of the hotel, as in real 5 * cameras - they could not (or there are cameras, but they cover the stealing staff, it is unlikely, of course). The Samara hotel was only able to buy itself a 2 star plus, on top of their actual 3*. This is not 5 *, a good "three-ruble note".
OK, I take a printout of the entrances to the room, and what I see ....and I see the following. A friend came, changed clothes and went to the beach (copy of map No. 1), then I come, according to the main map and fall asleep without hind legs, with earplugs in my ears.
But then, it’s very interesting before the girlfriend returns from the beach, with a new copy of card No. 2, about 15 minutes before her arrival ...THE ENTRY IS FIXED ...according to the lost (yes, according to the STOLEN) CARD !!!! ! At that moment, when a friend was at the reception!!!!
I mean, this bastard office worker who approached my friend on the beach is paired with another bastard. He asked my clueless girlfriend for the room number, I guess, then passed the info on to his accomplice (via mobile) and took her in a roundabout way to the reception, chatting and playing for time. Meanwhile, the second bastard entered the room and gutted two bags. Can you imagine such a situation in 5*? - me not? ))) But what I am describing happened.
I go to the manager, explain my vision of the situation, the manager starts to be rude to me, in a manner characteristic of the Turks, and goes into complete denial.
“This cannot be, we have never had this” (yeah, how).
I tell the manager that I am a random guest in this garbage hotel, I am well acquainted with the tourist business and he behaves, to put it mildly, stupidly towards the hotel guest.
He answers me that he doesn’t care, I can complain wherever I want and tries to leave, taking the printouts of the entrances to the room, a naive Turkish boor? )) I take printouts, I promise him reviews in all languages ​ ​ ​ ​ and resources available to me. To me in response - and I do not care.
This manager had to see who brought his girlfriend to the reception (there is a camera at the reception), he had to take the billing of his phone - nah, what for. "They don't steal from us. " Silly : ))

I consult with my friend (tourism, top management), he, having heard what happened, accepts my version - he is an experienced person and demands that I call the gendarmes.
I ask how long it will take - 2-3 hours they answer. Plus, until they arrive, etc. , etc.
I have the last day of rest. On the one hand, such things cannot be left unpunished, on the other hand, I have the last day of a short vacation and I didn’t give up on a showdown with the police - too long. In addition, a friend hardly speaks English, she was in a stupor from what happened, she blamed herself for what happened. In short, too much negativity for me.
I decide not to call the gendarmes. But I will post this review on all available resources, consistently translating into the languages ​ ​ ​ ​ accessible to me.
I don't care what the hotel says to me. For all of the answers, I will have my own answer with proofs.
I am a random guest in this hut in this strange covid year.
And, here, other potential guests will think twice before going to this garbage dump.
The hotel is inexpensive, I think that for an ordinary guest the loss will be more significant than for me.
For me, this situation is the most stressful. And I always punish those who are the cause of my stress.

In addition, money should always be put away in a safe (well, or someone hides it in the anus, here at will : ))))

The lesson will work for me. I have traveled to dozens of countries, I travel a lot in Asia. I have never experienced anything like this in ANY country in the world. Yes, most often I live in good expensive hotels, but in Asia I lived in simple ones, where there was no safe. Again, nothing like this has ever happened.

Avoid traveling to this hotel. They steal there. And the management is not able to cope with what is happening, and even instead of making amends to the guest, they escalate the situation, cause even more stress in the injured guest with their behavior.

Do you know what this Turkish manager said to me?
“Maybe it was your friend who stole your money? "No, well, not a moron!


P. S. Two days after arrival, I didn’t find my sleep mask, not bullshit on a thread, as usual, but a good one on order so that I don’t feel it during sleep. Well, I think, you never know the linen was changed, they accidentally took it from the bed. I didn’t even look, I’ll order a new one.
Now I will think that the mask was sleeping * dilly? ))))))
Translated automatically from Russian. View original