How expensive for this squalor

Written: 5 august 2019
Travel time: 24 — 31 july 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 3.0
Cleanliness: 1.0
Food: 6.0
Amenities: 6.0
We paid for a 4-star package for a standard room, in the end we got: a dirty room with a broken door handle falling out, with single beds that had to be moved into one, the shower has only one side glass partition, because of which all the water flows onto the floor and this cannot be avoided, the tile of the shower is gouged and smeared a hundred times, and there is a bunch of hair (not ours) in the drain below), the shower flows after turning it off, the floor is sticky everywhere ((there is no carpet), bare wires stick out of the hair dryer, there is mold at the bottom of the toilet, itself the toilet staggers and the coolest thing is that the door to the bathroom did not close due to the fact that the door did not fit in the doorway! ! , no telephone, no chairs, no refrigerator, one stool, there are only lamps, no chandeliers, the lamps (which is very strange) are lit with yellow light, as if you are sunbathing in a SOLARIUM! Fu!
+ Linen was changed every other day, + mountain view is good
-( but the balcony is on the ground floor and workers constantly go and look there) the balconies are too close to each other (you can reach your neighbor with your hand). - The curtains did not fit the window and looked flawed and old. .

+ Air conditioning, thank God, worked well.
+ The food was delicious (there was a lot of chicken and soybeans, delicious pies), - BUT RARE, there are long breaks for hours, it is forbidden to take food with you, a fine.
our door was in the corridor (1st floor) and all the noises, conversations were heard, as if the door was made of cardboard! (it was difficult to sleep because of this.
They made the bed every other day, but washed the floor ONLY IN THE MIDDLE OF THE ROOM (there were stones around the edges, garbage from repairing the door looked at us all week), I didn’t want to take off my slippers, it was very unpleasant to be in the room for that kind of money.
+ Animation + (fun contests)
It turned out that there are TWO DIFFERENT HOTELS on the territory (which were combined into one) and the one that we booked is everywhere in the photo (the building where the food and bars are) (near the stage), and the one with the flag (used to be a triple! ) and The numbers are the same as in the top three! although we were told that this building was after repair. IN GENERAL, WE WERE IN THE TOP THREE FOR THE PRICE OF FOUR!! ! (they refused to change the number, referring to the fact that this is a standard and a four. We met and ended up in the building that was in the photo, it turned out that there are completely different numbers that we and promised in the travel agency "Sanmar! " (On the very first morning they complained to our tour operator "INTOURIST", which

the representative of the tour operator asked to change the number, he was refused, referring to the lack of numbers, and he said - well, okay. (although after us and during the time people continue to settle in the same building that is in the photo. They didn’t even warn us that there were two buildings and we didn’t know about it at all! Be careful !!! ! Wildly spoiled the mood and for that kind of money . . (By the way, what terrified us, the Economy room is in the basement really . . there is tin, but we didn’t have a four room either! Hot water is only scheduled during the day for a couple of hours.
THE STATED Gym is not available. The water slides only worked for 2 hours from 10 am to 12 pm. Compare the photos posted on the site and the ones we took and you will be horrified. ?
ENTRANCE TO THE HOTEL THROUGH THE MARKET, NUMBERS OF THE TROIKA AT THE SERVICE AS A FOUR! The room is terrible, they rarely feed.
To the sea 7-10 minutes from the hotel, the view of the mountain is beautiful, there was air conditioning, the food was good.
Translated automatically from Russian. View original