Question about hotel Miarosa Kemer Beach 5*
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Related question «Hotel selection»
is it possible to change a hotel abroad with a discount
bought a tour to the hotel, on the territory of which another hotel is being built, because of this there are problems with accommodation, food, etc.
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Answers • 11
First, try rebooking houses with your agency.
I don’t know how in Turkey, but in Egypt, after talking with the guide, you could move to another hotel of the same 4 * category for $ 200, but only the hotel that the same guide leads.
I don’t know how in Turkey, but in Egypt, after talking with the guide, you could move to another hotel of the same 4 * category for $ 200, but only the hotel that the same guide leads.
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answered 13 years ago
I wonder if they will show the staff? I don’t change the dates of the trip, only the hotel, I found another one, that is, even with a surcharge, the whole thing is in the timing, we fly away on June 19, the travel agent was on a business trip and leaves only tomorrow
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answered 13 years ago
if we consider it as a cancellation of the tour, then a fine, about the replacement of a single line in the contract, there is only that the company is responsible for the failure to perform or improper provision of services included in the tour product to tourists. I called the call center of Tez.tour, they also said to read the contract. Maybe everything will be resolved, I’m just going to a travel agency tomorrow, and suddenly the worst option arises (they won’t change), so I’m asking for advice, maybe someone has come across such a situation. Thank you.
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answered 13 years ago
For Tezov, this will be considered as a cancellation of the tour. In any case, this follows from their standard contracts.
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answered 13 years ago
If you are not satisfied with the hotel, resolve all issues at home, issue a refusal (forfeit according to the contract, depending on the term). Further, a tour to another hotel is issued in a new way. Tez or Pegasus has nothing to do with it, they have already transferred your money to the hotel and the hotel owner used it to ensure your meeting, it’s easier to change the hotel to another one, but of the same owner (this can be done on the spot). Another option is when a tourist refuses a hotel on the spot and buys a completely different hotel for his hard-earned money at the full cost (read on the forum).
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answered 13 years ago
In this case, there will not be a single line in your agreement with the agency on the replacement of the hotel and on penalties in this case, because. the travel agent does not know in advance through which tour operator the tourist will fly, each tour operator sets its own fines, and making contracts for each case is extra work and no one will do it.
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answered 13 years ago
I went to a travel agency, after 2 hours they called back to change the hotel without a fine, I’m waiting for a confirmation for a new hotel, and they changed it on my terms, the hotel took a higher price, I hope that everything will be resolved safely.
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answered 13 years ago
--- I went to a travel agency, after 2 hours they called back, they change the hotel without a fine, I wait for a confirmation for a new hotel, and they changed it on my terms, the hotel took a higher price, I hope that everything will be resolved safely. ---
good luck to you
good luck to you
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answered 13 years ago
thank you, everything turned out the hotel was rebooked, just made an additional payment
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answered 13 years ago