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What functions does the hotel guide perform, is it necessary to go to the meeting if we are not going to buy excursions from him, and where to watch the return flight we will figure it out ourselves?
What functions does the hotel guide perform, is it necessary to go to the meeting if we are not going to buy excursions from him, and where to watch the return flight we will figure it out ourselves?
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11 subscribers  • asked 2021-09-033 years ago
Answers  •  24
аватар nataha33
We do not go to a meeting with a guide if we are not interested in excursions. Why waste a few hours of precious time when you can swim and sunbathe? ))) And do not believe any nonsense, such as you must present HES codes, PCR tests, etc. to the hotel guide. - it's just a divorce.
аватар Pachok
Do not go. But it is more correct to warn the guide that you will not be there.
аватар 86jjj
Do not go. The guide vparivaet excursions, expensive.
аватар nadezda2017
Excursions that the guide sells are absolutely optional. But it is quite possible to listen to the information. Especially at this difficult time. For example, we had to turn to the guide twice for help, and he promptly helped us.
аватар waa151pk
It's worth going. Not because you need his tours, but because you might need his help. This is what happened in Egypt. Huge thanks to this good man.
аватар ollennka
I have been traveling for 11 years without travel agencies, during this time there has never been a situation where the help of a hotel guide could be needed. The hotel guide, perhaps, solves the problems that tourists have because of the travel agency. But if there is no travel agency, then there is no problem. So consider the guide as just a seller of excursions.
аватар Pachok
ollennka, yesterday on a non-tourism resource, a woman in a panic asked what to do with a sick child in Turkey. Vomiting, high fever, etc. She asked in the morning, then in the evening, and when she was advised to urgently call for insurance, she still resisted "what if it goes away on its own or advise what to buy at the pharmacy." So what am I to do - at least half of those who unsubscribed, about 15 people, unanimously advised to call ... the hotel guide. Not to the insurance, but to the guide! I've matured, to be honest.
аватар ollennka
Idiocy. I hope the child is alive and still shown to the doctor ...
аватар Lagoona
Hotel guide to resolve all issues that could not be resolved at the hotel reception. Their task is to help the tourist spend their vacation comfortably, suggest what is where, and so on. But now their main goal is to sell excursions. It is not necessary to meet with a guide. Now some tour operators are starting to introduce applications that are downloaded to the phone and there is all the relevant information about the departure account, etc. But while this has not yet been implemented, then the information about the departure is at the reception. As a rule, at 20:00 you go to the reception and there is already a list of full names of tourists who are leaving tomorrow and the time of departure.
аватар nataha33
Lagoona, Koral’s mobile application is already working wonderfully, I don’t know about other operators .. In May and July, I received messages in it about a change in the time of departure, departure from the hotel, even the name of the guide accompanying to the airport. It's super convenient!
And as for the hotel guides, maybe I was so unlucky, but apart from selling excursions and total lies, I never received any useful information and help from them. I get all the information I need on the visited country here. )))
аватар 86jjj
I am surprised that there are still tourists who have insurance and do not know where to call in an elementary case in an insured event, ESPECIALLY if they are traveling with a child. Do you need a guide for this? First of all, when buying insurance (and I always travel abroad with insurance), I circle the phone number of the insurance doctor in the location where I spend time with a marker.
By excursion: they are about 2 times more expensive than those that you can buy in agencies on the street. Just do not need to write that the agencies buy suckers.
And in order to know what sights are in your location, the Internet was invented a long time ago.
аватар nadezda2017
There are all sorts of nuances, we are all people, and sometimes this is not at all an insured event.
Our guide helped us change our room. Once we did not take a single charger from home .. It was in Beldibi, it is clear that you will not find it right there. He arranged it for us quickly. Well, it's all the little things.
My daughter somehow left a credit card at the hotel. Flew at night, this credit card stuck to another card. The guide organized everything so that the credit card found us already at home. And another case, for which we were grateful to the guide, a private transfer was sent for us when it became elementary bad in the store.
God forbid everyone that the participation of the guide is not needed! But I think that half an hour of communication with a guide will not affect your vacation in any way. At least at least understand what kind of person and whether it makes sense to contact him.
аватар Valisa
Isn't helping guests a function of a guest relation... How are the functions of a hotel guide in this case different from the functions of a guest relation...
аватар ollennka
You can change your room or borrow a charge at the reception without involving a guide. And in case of loss, it is better to block a credit card. You never know whose hands she was in and who managed to write down her number and security code. It was very lucky that no one bought anything online using it when you had already safely left Turkey.
аватар nadezda2017
ollennka
1) It was a case when the reception categorically refused to change the number.
2) when there are 3 phones and two tablets, you are tormented by borrowing a charger.
3) with a credit card it was a special case, it would be very problematic to restore it.
Of course, you can get out of any situation without anyone's help. But in these cases, thanks to the guide, we managed without unnecessary stress and wasting time.
P.s. We're all so smart when it doesn't concern us.)
аватар nubipbabich
Basically, they only sell excursions ... I referred that a small child came to the meeting himself without a family - they understood that they would not sell anything and quickly lagged behind .... :) And a couple of times they didn’t come at all (left a note on the table with the flag of the tour operator) - nothing terrible happened either ...
If after check-in everything suits you and you are not going to leave the territory of the hotel, you can not go.
аватар ollennka
nadezda2017, you can immediately borrow a charge for the entire rest period, why wear it back and forth? I forgot once, in a hotel in the UAE they gave a charge for the whole week without any problems.
The devil knows, maybe, of course, I have a gift to convince people. The reception number always changed at the first request in any country, if you normally argue that it’s not right there or you don’t like it.
аватар nadezda2017
ollenka, why is this deliberation? We also changed rooms, and with a surcharge and without. But once there was such a case, well, they rested on the reception.
The guide himself volunteered to help with charging, maybe he just liked us.) Moreover, one charge is not enough for three phones and two tablets.
The meaning of the question, is it necessary to go to the meeting? For us, this half an hour had no meaning. If for someone this half an hour is vital, then of course it is quite possible to do without this meeting. And those who have the gift of persuasion, and even backed up by obstinacy and tediousness, this is generally useless.
аватар ollennka
nadezda2017, why talk about what? No one is forcing you to participate in the discussion, at the top you can click on the star and unsubscribe completely free of charge if you don’t like the comments.)))
And the forum exists for this purpose, to exchange tourist experience, no matter how boring it may seem to anyone.
аватар Pachok
Charges, transfer, change the number, send the card ... like a personal secretary :)
There are people who need to be circled. It's not good or bad, it's just how it is. Someone will find the right thing in five minutes, the other will raise everyone on the horns for any reason, make sure that everyone is aware and participates in solving the problem.
And a completely different question is that a guide who is ready to circle, especially for nothing, is a rarity. Sell ​​excursions, report departures - usually, that's it. Answer more questions, it may be useful if tourists are visiting the country for the first time.
And almost all guides, along with useful information, carry all kinds of heresy about invalid insurance when buying excursions "on the street", about super economical trips to shops and "factories" with them, about the need for some kind of registration only through them, while this makes the hotel itself, as in the UAE, now there is a new mulka - you must definitely show the hes code in Turkey (actually not). In general, if you do not mind the time for all this ....
аватар nadezda2017
Pachok, what spin? Sometimes vacationers demand a replacement of the hotel, not just the rooms.
Help with credit! Friends were resting in a nearby hotel, handed over a credit card to them. What is this feat of some kind? Just a nice, kind person.
As for the transfer, there was an option to either call an ambulance, or, after consulting with the guide, we managed with a transfer.
We have been to Turkey many times, and quite managed without a "personal secretary." No need to exaggerate!
I do not see anything seditious in asking for help or advice, and it does not at all require "to raise someone on the horns."
аватар Valisa
A girl who worked as a guest relay wrote to me. That's what she said.
The guide is an employee of the travel agency. He decides on the replacement of the hotel and sells excursions.
Guest relation employee of the hotel. She has access to all departments of the hotel. She is interested and solves all the guest's problems here and now.
аватар Eg_Trips
Hello
I myself worked as a guide and now I have an agency in May organizing excursions ..Egypttrips24…www.Egypttrips24.com….
you can do everything, but with respect, the guides are not to blame, the problem is not their problem, the tour operators want to sell everything and it’s very expensive, and they punish the guide when he doesn’t sell excursions ..
I lost a lot of time and nerve and health when I worked as a guide now I work on my own I myself am now op for tour operators and for Others
Hello
With pleasure
we offer you our excursions
We are Egypttrips24 agency
We organize all types of excursions at very profitable prices twice cheaper than the guide
Try it and see for yourself
The organization, like that of the tour operator, is even better and we guarantee everything
Everything can be found on our website:
www.egypttrips24.com
+201006863847
аватар Eg_Trips
Hello
I myself worked as a guide and now I have an agency in May organizing excursions ..Egypttrips24…www.Egypttrips24.com….
you can do everything, but with respect, the guides are not to blame, the problem is not their problem, the tour operators want to sell everything and it’s very expensive, and they punish the guide when he doesn’t sell excursions ..
I lost a lot of time and nerve and health when I worked as a guide, now I work on my own, I myself now organize for tour operators and for Others
With pleasure
we offer you our excursions
We are Egypttrips24 agency
We organize all types of excursions at very profitable prices twice cheaper than the guide
Try it and see for yourself
The organization, like that of the tour operator, is even better and we guarantee everything
Everything can be found on our website:
www.egypttrips24.com
+201006863847
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