От 5* только наличие халатов и тапочек в номере From 5 * only the presence of bathrobes and slippers in the room

We rested in May 2019. Not 5 * of course, but a full-fledged 4. TRUTH IN THE DESCRIPTION: a beautiful, well-groomed territory, a respectable hall, a wonderful children's club (there is even a children's restaurant with small tables and chairs, napkins, cutlery, colored cups are served as adults) , new exercise equipment, a clean hot sauna, new bed linen and towels, a clean beach, a large selection of dishes in the restaurant (respect to the chefs - they cook deliciously), freshly squeezed orange juice in the morning (countertops with centuries-old dirt on the ends are also true), the hellish smell of sewerage in rooms in bungalows, lack of ventilation in the shower room and, as a result, raw linen, things.
FALSE IN THE DESCRIPTION: daily cleaning - every day they only make the bed, take out the garbage and change the towels (moreover, they put the extra, then they irrevocably drag everything away), every other day they smear the dust in the corners, the bed linen has not been changed even once in 10 days; all drinks in glass - nothing like that, evening, candles on the tables, and champagne in a PAPER cup (didn't understand this creative); friendly staff - the girls at the reception smiling sweetly in an angelic voice promise to solve problems tomorrow, and when you make a claim that this "tomorrow" has not come for 8 days, a sweet smile transforms into a rat grin, and an angelic voice into a squeal of a market habalka. The general impression is that the hotel was renovated, well done, but the staff is not, it's sad.