The hotel is fresh...but there are some rough edges...

Written: 4 june 2019
Travel time: 19 may 2019
Who does the author recommend the hotel to?: For families with children; For recreation with friends, for young people
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 5.0
Cleanliness: 4.0
Food: 7.0
Amenities: 10.0
Hello! I'll start writing a review from the very beginning. . . Check-in. . . almost 8 pm. . . arrived 20 minutes before the end of dinner. . . left things at the reception, put on bracelets and into the restaurant. . . + this is a convenient location of the restaurant from the reception. . . we had a quick meal and at the reception. . the room was issued immediately. . . room on the 1st floor in the main building #1107. . . standard 2+1 child. . . 2 beds. . one double bed. . the second separately. . . evening. . . we want to wash and sleep!! ! Surprise . . ---. . corner room and from the balcony view of the bungalow and below the roof of the technical floor with industrial air conditioners) oops..... surprise room 2..... evening animation with fireworks, coupled in a neighboring hotel and the roar of a disco until 2 am local time) through the closed balcony the sound still passes and is quite noticeable. but from the road we fell asleep pretty quickly....morning 4 o'clock in the morning....surprise # 3....through a dream you can hear how the roosters sing ???????????? and at 5 peacocks start yelling??????????? ? biiiin. . . morning. . . 6 o'clock. . . getting up and exploring the area. Breakfast is served at 7: the restaurant is quite clean. . . the choice of dishes for breakfast is not enough for 5. . . especially cereals and dried fruits. . . about freshly squeezed juice.... this is a self-service area. . . well, normal. . . if you know how and know what's what... in general, there are no complaints about nutrition... although there is always such a moment as not fried meat on the grill and skewers. Same story with fish.... Ice cream from one to 5... no limit... delicious in the snack bar... Animation in the Toucan kids club: 10/10 rating... the only thing is that the program is repeated after a week of stay. But these are trifles... the club has a laundry service for children's linen (free of charge by agreement) evening mini disco is good, but children's repeaters Animators Elena, Katya, Aidana Vlad Irina are just fashionistas... according to adult animation: daytime for 5... evening I can’t say, I didn’t go . . but it also repeats after a week...
So: as a result of 10 days of remarks:
1: the quality of cleaning....3 (dust in tufts and hair) in the corners . . wet floors in the bathroom with traces of mold on the seams (((. . for 10 days they never wiped it or at least vacuumed the balcony)

2. They do not always update the soap / ryel accessories (a note in Turkish . . thanks to the Internet corrected the situation)
3. A jar of Mirinda disappeared from the mini bar (It's not a pity, but the sediment remained)
4. there are no numbers on the phone to contact the reception !!! ! It is unacceptable!!!
5. LA CARTE RESTAURANTS --- FAT MINUS. . . FOR 10 DAYS WE NEVER GET TO TURKISH. . . AND HALF-STARVED LEFT FROM FISH. . . I DISSURED HUSBAND AS POSSIBLE, I KNOW THAT VISITING THESE RESTAURANTS EVEN IN LUXURY HOTELS 5 ** LEAVES A RESIDUE.... IT IS NOT COOKED BAD, THE CHOICE IS NOT RICH. . . BUT.... !! ! (THE RESTAURANT IS LOCATED ON THE BORDER OF THE BEACH IN OPEN SPACE . . BBBRR... SNACKS IS UNKNOWN HOW LONG THERE WERE AND HOW MANY FLIES WAS SAT ON THE INSTRUMENTS) WELL AT LEAST WOULD BE COVERED WITH A FILM OR A NAPKIN... THE SAMPLE WOULD NOT BE DECIDED TO REMOVE * ((
WELL, IN GENERAL... THE SEA IS GORGEOUS. . . THE TEA IN THE COFFEE HOUSE IS EXCELLENT, THE PIES ARE DELICIOUS. . . THE MINI CLUB IS EXCELLENT. . . THE STAFF IS SMILING. . . THE WEATHER AND NATURE IS A FAIRY TALE. . . OUTSIDE THE TERRITORY THE SELLERS GO FOR GOOD DISCOUNTS AND VERY AMAZING. . .
HOLIDAY SUCCESSFUL. . . HOTELERS HAVE SOMETHING TO WORK ON. . .
HOTEL RECOMMEND. . . TUI RESPECT!
Translated automatically from Russian. View original