Just a shock

Written: 28 may 2017
Travel time: 16 — 26 may 2017
Your rating of this hotel:
2.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 2.0
Cleanliness: 2.0
Food: 2.0
Amenities: 1.0
Do not spoil your vacation. I did not expect such a shock from this AURA RESORT HOTEL 4 *. On May 16.2017, we arrived at the hotel, it was the first shock, there was rubbish all around, everything was broken and broken near the entrance to the hotel, if it could be called an entrance, the first floor the hotel is full of shops and at the end the entrance looks like another shop. reception and rooms are not bad (renovated in 2016), except for the TV and refrigerator in the room, it’s not clear what century, cleaning every other day was limited to passing once from the window to the door with a rag (many asked for a rag to clean it themselves). the kitchen is something in general, breakfast, lunch and dinner did not start on time, but after 20 minutes there were empty trays, the food was terrible, there was no fruit, the chicken was very rarely seen, the fish was fried sprat, there were not enough dishes and forks, the waiters took a little Is it not by force))) Several times I came across glass in food. 4-star hotels in Turkey have never spoiled food, so you could close your eyes to it....but the rest that the hotel offered on the website of the tour was completely absent. whiskey, then there is no gin, and more often there was nothing at all. The four of us went with a child, we paid almost 1600 dollars, but even if there was no animation, it's too much. In the dining room there are tables and chairs, as well as sun loungers, umbrellas and mattresses (dirty with stains and rust) that feel like they were brought from the dump, shabby and repainted with paint that remained on clothes and body.
Beach
sand and pebble - horror, garbage dump.

beach bar: free - lie, no
own - lies, for several hotels, there were never free sun loungers
on the beach umbrellas, sun loungers, mattresses: free of charge - lies, 90% of sun loungers lomier, no mattresses
towels on the beach: free - lies, towels were given for $ 5 to change to fresh even
don’t dream (you still don’t have it), many rooms were given
beach towels in the middle of the holiday
Number
safe: in the room, for a fee
linen change: 2 times a week
air conditioning: individual true
housekeeping: daily lies
phone true
floor: true ceramic tile
hair dryer: there is truth
Russian channels: 1 terrible quality
balcony with access to shops and the corresponding smell and noise
mini bar (empty)
there was no hot water shower
Internet: Wi-Fi, free lie $5 per use
TV: yes
Entertainment and sports
sauna free of charge (at certain hours) lies, it was not
billiards for a fee lies, it was not
gym for free lies , was not
Turkish bath (hammam) free of charge (at certain hours) lies, there was no
darts free lies, there was no
volleyball on the beach for free
water sports for a fee
table tennis for free lies, it was not
live music for free (on certain days) lies, there was no
animation free lies, was not
Translated automatically from Russian. View original