Hell for an introvert

Written: 18 june 2017
Travel time: 2 — 11 june 2017
Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms: 8.0
Service: 5.0
Cleanliness: 8.0
Food: 5.0
Amenities: 4.0
Good afternoon!
I registered specifically to leave a review about this hotel, as the impressions are extremely mixed.
We rested from 02 to 11 June together with a five-year-old daughter. The decision to travel was made spontaneously, in a very short time, so we agreed on almost the first thing that the travel agent offered in Side in accordance with the approximate circle of our preferences. Before that, we rested at the Blue Waters Club, which is probably why my expectations from this hotel were higher than what happened in reality.
We arrived at the hotel at about one o'clock in the afternoon, the room was not ready, so we were offered to have lunch and take a walk until two o'clock, which we did.

When we checked in, we were offered a room on the first floor, I didn’t remember exactly, something like 1124. Entering the room and opening the curtains, I found that at the level of my eyes there was someone’s cheerful ass in red shorts. As it turned out, the windows of the room overlook the pool 16+. It seemed that the level of the room is slightly lower than the level of the pool, and they (the room and the pool) are very close to each other. I had a feeling that it was a semi-basement.
For an additional fee of $ 25, Bakhytkul at the reception kindly offered us room 1420, which offers a beautiful view of both the stage and the sea (side). The view of the stage certainly had its advantages, such as watching the show from the balcony, however, guests with children and those who go to bed early should keep in mind that audibility, even with the balcony door closed and the curtains drawn, is excellent.
To be honest, I did not have the feeling when checking in that we were welcome. And they forgot to put bracelets on our hands. Almost a day later, I went to the reception and asked what they meant. Then they put it on : -).
There are a lot of people in the hotel. VERY. They everywhere: -). There is no sense of peace at all. There is a feeling that you are in the waiting room at the station. For this huge number of people, there are very few tables both in the restaurant on the -2nd floor (where breakfast and lunch are served), and in the restaurant on the -1st floor (where dinner is served). Perhaps this is due to the fact that the neighboring hotel Dream Family Club does not have a restaurant and all guests from it come to dine at Dream World Hill restaurants. One way or another, there was a feeling of a barracks in the restaurant, it was sad to look at those who did not come running in time for the opening and were forced to walk with a lost look between the occupied tables. We ourselves had to dine with cakes and cookies three times in a pastry shop on the -1 floor, as we were late for lunch from excursions or just from the beach. I guess it just doesn't fit.
Wi-fi seemed to be very poor. It works well in the lobby. But in the room, only if you sit on the edge of the bed closer to the corridor and the bathroom : -). In other places - it will go out, then it will go out?
A couple of times every day there was a stable power outage for a few seconds, I can imagine how people felt in the elevators.

Pools are good. The slides are good. Children's slides are also good. The water is the warmest in pools 16+. The coldest - in the nursery : -). Algida ice cream is served near the pools at certain times (in Hill there is a shorter line for it than in the Club) and waffles with donuts.
The green bus to the sea struck my imagination. Of course, I understand that in Turkey they pay little attention to the rules of the road, but this system is out of the ordinary: when traveling by sea, he backs into the lane so that he is against the traffic, then he drives in the oncoming lane for some small (thank you! ) time, then through a double solid turns right through two lanes onto a country path to the sea. And so every day 4 times an hour : -). There is no pedestrian crossing within sight of the hotel. If you exit the hotel and walk to the right in about 4 minutes it will be there.
Entry into the sea is gentle, good. The beach has a shower, toilet, bar, a tiny playground. There are not enough sun loungers, those who came out of schedule (immediately after breakfast run) run the risk of sitting on towels between the tents and the sea. Toilets on the beach do not shine with cleanliness and are designed so that when you open the doors to the cabins, it does not open completely and rests on the toilet : -). Moms who help young children go to the toilet will appreciate it : -).
In the toilets on the -1 floor, one of the taps for washing hands does not work systematically, the door to one of the booths closes only with the shoulder (: -D), probably not installed correctly, the lights go out every fifteen seconds in all booths : -).
It should be noted that waiters in restaurants began to learn Russian, so to speak, in the field. This, of course, is pleasant, since they do not understand English at all. Turkish and German only.

The table in restaurants is varied, but monotonous : -). It seems to be a lot of things, but every day the same thing. I repeat, there are a lot of people, crush. There is a ban on children under 12 years old to collect food on their own plates, this is justified not only by the fact that children can be clumsy, but also by safety: they will simply trample! Drinks are brought by waiters, these are juice drinks and coffee from vending machines, soda and something alcoholic. I can’t say anything about the last one mentioned, because I haven’t tried it, the rest is ordinary. Fresh juices at breakfast - 1.5 euros, on the beach - 3 euros.
The mini-disco is in German, but they try to add Russian words : -) The mini-club is a room behind the restaurant on the -2nd floor, we only got to draw with pencils.
All in all, I unfortunately cannot recommend this hotel. There are a lot of questions about both the concept and its implementation.
Translated automatically from Russian. View original