Serenis Hotel 5*– Reviews

TurkeySide
14
Rating 7.710
based on
14 reviews
№61 in the hotel rating Side
7.5 Rooms
7.1 Service
6.9 Cleanliness
8.4 Food
7.9 Amenities
The hotel is located 500 meters from the beach and 3 km from Side. Built in 2004, last renovated in 2018. The hotel is ideal for a relaxing family holiday.More →
аватар Alla573346
 •  traveled 3 years ago
Rating 8.0
There were few reviews on the website where I booked the hotel, and all of them were good. After paying, I stumbled on the net on another site with hundreds of reviews about the same hotel and 80% negative. Therefore, they went on vacation in anticipation of something terrible. Luckily almost everything went well. … More ▾ There were few reviews on the website where I booked the hotel, and all of them were good. After paying, I stumbled on the net on another site with hundreds of reviews about the same hotel and 80% negative.
Therefore, they went on vacation in anticipation of something terrible. Luckily almost everything went well.
Cleaning in the rooms is lame, but the towels and bedding are perfectly clean.
Meals: I don’t like lamb, it prevailed, but there was chicken and turkey and fish and a lot of different things, the variety is good but not for the Slavs))) they didn’t stay hungry, they found tasty treats for themselves too.
The pools are clean, the slides work on time, the sea is about two blocks away on foot (10 minutes), you can take the bus (2 minutes)
I didn’t really like that they didn’t congratulate the child on his birthday (even though the guide told them and the date was indicated in the questionnaire)
The staff is friendly, but few people know Russian, but the sign language is universal))) the word is Russian, the word in English is partly shown with gestures, they laughed and understood each other.
The main thing is not to forget that you came to rest, and not to check every crack and everything will be fine.
Overall not perfect but very good.
Вид из номера Один из бассейнов, пенная
аватар Aleksej943974
 •  traveled 5 years ago
Rating 8.0
Everything was fine in the hotel, my family and I were resting, the room was given a normal one, as we booked, the air conditioner was, everything is fine. The service is normal, fed, watered, we all liked it. The territory is good, well-groomed, cafes, spas, restaurants - all on the territory. The sea is far away, but there is a bus at the hotel that takes you every 20 minutes. … More ▾ Everything was fine in the hotel, my family and I were resting, the room was given a normal one, as we booked, the air conditioner was, everything is fine. The service is normal, fed, watered, we all liked it. The territory is good, well-groomed, cafes, spas, restaurants - all on the territory. The sea is far away, but there is a bus at the hotel that takes you every 20 minutes. sand on the beach, for us with children, it was great. You could walk to the beach and walk, sunbeds, it was all there, the bar was also on the beach.
аватар beralla4
Pluses of the hotel: the territory of the hotel is small, but everything is very compact and conveniently located; there are enough pools for both children and adults, they are clean, a lifeguard constantly watches children near the slides, they always found a free sun lounger; nice and clean on the territory; good food and work of waiters and cooks, delicious cocktails in the bar; normal numbers; despite the third line, the road to the beach on foot takes 7 minutes on foot, on the hotel bus 2 minutes; on the beach of neighboring hotels during the day there were foam discos, the children had fun; In our trip, the cost of the tour was a plus. … More ▾ Pluses of the hotel: the territory of the hotel is small, but everything is very compact and conveniently located; there are enough pools for both children and adults, they are clean, a lifeguard constantly watches children near the slides, they always found a free sun lounger; nice and clean on the territory; good food and work of waiters and cooks, delicious cocktails in the bar; normal numbers; despite the third line, the road to the beach on foot takes 7 minutes on foot, on the hotel bus 2 minutes; on the beach of neighboring hotels during the day there were foam discos, the children had fun; In our trip, the cost of the tour was a plus.
Cons: the main disappointment was the beach, or rather the beach area belonging to the hotel; the road to the beach passes by the working areas of other hotels, with garbage cans; the entrance to the hotel beach area is terrible, with a bad smell from food waste from the beach bar, on dirty tiles near the same bar; glasses with unfinished drinks left by vacationers on tables near sun loungers can be seen the next day, they may not be removed; earthenware pots, such as ashtrays, are also not often cleaned, so the “fragrance” from them is also felt; there are a lot of sun loungers, but the mattresses for them are either with torn harnesses or in the sand, if you want to lie down, take a broom and sweep away the sand.
Our conclusions: if you do not really pay attention to the disadvantages that she indicated, or if you mainly plan to rest on the territory of the hotel, you can go. But if the purpose of the trip is the beach and the sea, I would look for another hotel. But in general, we liked it.
аватар sontrava4
 •  traveled 5 years ago
Rating 8.0
I completely agree with previous reviews this year. I liked almost everything, except for a few things: dirty beach, not very good road to the beach, so it is better to take a bus. In the evening, sometimes there was an unpleasant odor such as horse manure. And at first it was a little stressful for a lot of people in the restaurant and, accordingly, the noise. … More ▾ I completely agree with previous reviews this year. I liked almost everything, except for a few things: dirty beach, not very good road to the beach, so it is better to take a bus. In the evening, sometimes there was an unpleasant odor such as horse manure. And at first it was a little stressful for a lot of people in the restaurant and, accordingly, the noise. But then they got used to it and adapted.
And we were upset when we were evicted at the reception. The guy who took our room, saying that we have to pay 2 euros for Internet Premium, which we allegedly used in the room one day. We refused to pay because we did not see any internet. And he said that you have to pay, because you see in them the system worked. 2 euros is a small amount of money, but I don't like being bred like a sucker. That's why we didn't pay and then we saw all the "friendliness and hospitality" of the Turks in the face of this young man. But these are all trifles.
аватар annaovs
 •  traveled 5 years ago
Rating 8.0
I chose the hotel based on reviews, maybe mine will help someone make their choice) So, we flew with my son for the first time, so I was worried and chose a hotel for a long time. And I did not lose))) the hotel is certainly not 5 *, strong 4 *. But for the money, I was ready for it. In general, everything was super, there were tiny "-", but we are always positive))) Settlement. … More ▾ I chose the hotel based on reviews, maybe mine will help someone make their choice)
So, we flew with my son for the first time, so I was worried and chose a hotel for a long time. And I did not lose))) the hotel is certainly not 5 *, strong 4 *. But for the money, I was ready for it. In general, everything was super, there were tiny "-", but we are always positive)))
Settlement. We arrived at 6:00 and check-in at 14:00. The son slept on the couch in the lobby (((they gave us $ 20 and we were settled by 10:00.
Number. Very good. We had one double bed and one single bed. The room is spacious. There is a TV, a couple of Russian channels, but we did not turn it on - there was no time) there is air conditioning. On the balcony there is a table and 2 chairs. Shower, toilet, bathroom accessories. The windows overlooked the trees and the private sector, so it was quiet. There was also a kettle, tea, coffee and sugar in the room. Free water and 2 juices in the fridge.
Cleaning. The room is not perfect, but relatively ok. The hotel is clean, lots of vegetation.
Pools. There are already 5 of them. With children's slides, with adult slides, one big one, the one that makes waves imitating the sea and near the restaurant one more + 2 tiny ones. The pools are clean.
Sea. Go to the sea for about 7 minutes, if lazy then every 30 minutes there is a bus. On the sea there is a separate territory of the Serenis hotel, there is a bar and snacks. Beach and entry into the sea sand. Chaise lounges with mattresses, canopies over them. The sea is shallow, for children ok) Large towels are issued.
Staff. Friendly, very hard work.
Kitchen. There were certainly not very tasty dishes, but the choice was good. In the evening, grilled meat, fish, vegetables. A couple of times there were shrimp, very tasty fish. Generally good)
Entertainment. Music plays throughout the day, animators entertain - aerobics, water polo, dancing by the large pool. Children's disco in the evening.
Wifi is only at the reception, but we went to rest, and not to sit on the phones. When it was necessary to call / write in Viber, relatives went downstairs, there are a lot of sofas)
All photos of the hotel are true.
The hotel is mostly Germans and Russians, many families with children.
We were satisfied, did not want to leave))) next year we will probably go here again)
аватар _949296
 •  traveled 5 years ago
Rating 8.0
We went to Turkey for the first time. There was one adult and a 2.5 year old child. We arrived around 11 am. We were seated right away. The room was on the same floor as the reception. It was a minus. There was a restaurant below us, the soundproofing was not very good, you could hear the chairs creaking during breakfast, lunch, dinner. … More ▾ We went to Turkey for the first time. There was one adult and a 2.5 year old child.
We arrived around 11 am. We were seated right away. The room was on the same floor as the reception. It was a minus. There was a restaurant below us, the soundproofing was not very good, you could hear the chairs creaking during breakfast, lunch, dinner.
The room was not on the pool, which is a big plus. At night (and we have a difference with Antalya 5 hours (from Irkutsk)) when the animation around the pool was in full swing, we fell asleep more or less normally.
The rooms are cleaned very superficially. Soap supplies were replenished, towels were changed, once they were washed with a mop and that's it.
But the hotel is clean. Beautiful. Natural greenery, flowers, roses.
Nutrition. Lunch and dinner were varied. Breakfast sucked. Rice porridge, boiled, fried eggs, scrambled eggs, sausages in gravy, toast, various buns. It arrived within a week.
Juvenile at certain hours. Delicious. Juices are not natural. Fruits are ordinary oranges, apples.
Strawberries, melons bought themselves. It was already season for cherries and watermelons.
The pools are clean, we rode on adult slides. But children's slides were popular when the water was already turned off. Few children like having water poured on their heads.
Internet in the lobby, as probably in many hotels. It was enough for us to call via viber, send a message.
To the sea by shuttle bus every 30 minutes, but you can also walk. Bar on the beach. Snacks, lunch are organized there. You can easily leave for the day.
Good family hotel, lots of kids. The restaurant has high chairs for children.
We liked everything, no unpleasant situations arose.
I recommend!
аватар LENA639804
 •  traveled 5 years ago
Rating 5.0
The hotel itself is not bad, but very far from the sea. Everyone says that there are 500 meters to the sea, but there is a whole kilometer. We chose him, of course, because of his good pricing policy, and even for early bookings. Of course, I confused it a bit with another hotel, did not pay attention to its location relative to the sea. … More ▾ The hotel itself is not bad, but very far from the sea. Everyone says that there are 500 meters to the sea, but there is a whole kilometer. We chose him, of course, because of his good pricing policy, and even for early bookings. Of course, I confused it a bit with another hotel, did not pay attention to its location relative to the sea. We had no problems with accommodation. The room provided was good. The hotel area is small, there are 3 pools, slides. Food is good, service too. Internet was only in the lobby and not very good. There was very little animation, two guys did not do their job at all, and there were a lot of children in the hotel. But despite all this, the hotel is really good.
аватар tanyakm1
 •  traveled 6 years ago
Rating 8.0
Pretty good budget hotel. Good rooms, territory, enough space for everyone. The sea is just super! Sloping sunset, sand, close enough to the hotel (as not for the 1st line). The disadvantage of this beauty is the mud! They were always dirty, all in the sand. An employee who is only responsible for walking and looking, some wear dirty mattresses. … More ▾ Pretty good budget hotel. Good rooms, territory, enough space for everyone. The sea is just super! Sloping sunset, sand, close enough to the hotel (as not for the 1st line). The disadvantage of this beauty is the mud! They were always dirty, all in the sand. An employee who is only responsible for walking and looking, some wear dirty mattresses. The food is delicious and plentiful, very tasty cocktails and juices are not diluted! The animation is weak, but we got to a frothy party, it was cool! Did not understand the paid wi-fi (except for the reception area) and towel change, this is not the level of 5 stars! I advise you to go to the old town, 15 minutes from the hotel. direct minibus, there is something to see. Well, shopping in nova mall). In conclusion, if you do not spoil your mood because of small flaws, the holiday leaves great memories! P. s. I recommend a tour of the Green Canyon (traveled from tez tur).
аватар ngolik2410
 •  traveled 6 years ago
Rating 5.0
Hello. I'm not a fan of leaving reviews, as they say laziness. But I decided to leave here. 1. Settlement. We arrived at this hotel at 8:00 am. Two adults and a child 1.5 years old. They just had a shift change, in this shift the administrator got caught, just horror, one could have called obscenities. They asked us to check in earlier because the little child flew all night and the child was very tired, to which we were told $ 120 and we will check in. … More ▾ Hello. I'm not a fan of leaving reviews, as they say laziness. But I decided to leave here. 1. Settlement. We arrived at this hotel at 8:00 am. Two adults and a child 1.5 years old. They just had a shift change, in this shift the administrator got caught, just horror, one could have called obscenities. They asked us to check in earlier because the little child flew all night and the child was very tired, to which we were told $ 120 and we will check in. Naturally, we refused to settle for such money. Went debate stopped at the amount of $ 18. They took us to the room, we went down and gave the money. 15 minutes pass. knock on the door and said that they did not mean $18, but $80. In short, we were almost evicted and they do not care that the child is small, although the floor of the hotel was free. With screams and screams, we did not leave the room. The sediment from the first day was not pleasant. 2 Nutrition. When choosing a hotel, it was important for me to have a children's table, once again I repeat the child is 1.5 years old. There was no children's table. There was a diet menu other than boiled chicken, rice and potatoes, there was nothing. Everything else is fried or spicy. That's how they ate. Breakfast is generally a big problem, but I guessed to take milk porridge with me. In addition to scrambled eggs, boiled eggs, fried eggs, pancakes, there was nothing else. Fruits: apples, pears, watermelon and melon a couple of times and that's it. There were many desserts. 3. Service. One word, no. The attitude is terrible. Ask for alcohol, beer, crayfish, etc. look at you as if you were at their house and drink at their expense. After 21.00 You can take two alcoholic drinks))))) There are no snacks at all (nuts, crackers, etc. ) It's funny, as they say all inclusive)))) In the hotel everything is paid wi-fi is paid $ 3 per day, free catches in the lobby and then not always. There is no iron. I want to stroke $ 3 for one unit. ))) Safe $ 3 per day for 2.3 days you can not take only for all days of rest)))))). Baby stroller 8 euros per day 4. Rooms. Good, comfortable. I did not look closely at the lack of wealth. I liked the number. There is no cleaning. Written daily but they came to us only when they cursed at the reception. Even if you leave a $100 tip, they won't remove it. Territory. Not big, comfortable. Pools 5. A lot of bleach. Children felt bad after swimming in them. I do not advise you to go to the sea. Sea 10 minutes walk not far. The sea is gorgeous, the beach is sandy. There is no animation. Evenings for children disco 30 minutes and all. IN SHORT THE HOTEL PULLS ON THE WEAK 3. And most importantly, we brought the infectious disease "Kosaki" from Turkey. Who has not heard read on the Internet. Now I am sick and my little child. I am not a picky person, and I rested in Zatoka and liked everything. But this 5 * hotel does not even smell. If you have questions ask.
аватар kategisa23
 •  traveled 6 years ago
Rating 10.0
I really liked the bartenders and the waiters very kind and hardworking, they flew around the restaurant looking for a pick up but at the reception they asked for 20 dollars to charge before 1.00 we just flew very tired at night … More ▾ I really liked the bartenders and the waiters very kind and hardworking, they flew around the restaurant looking for a pick up but at the reception they asked for 20 dollars to charge before 1.00 we just flew very tired at night
Show more »


avatar sivakou75
6 years ago  •  3 subscribers 1 answer
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Отель расположен в 500 метрах от пляжа и в 3 км от г. Сиде. Построен в 2004 году, последняя реновация проведена в 2018 году. Отель идеально подойдёт для спокойного семейного отдыха.

Location 3 км от центр г. Сиде. 7 км от п. Манавгат. 65 км от аэропорта Анталии.
Description of the beach Пляж в 500 м. Автобус на пляж ходит каждые 10 минут.
  • 2nd line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
  • beach towels
In a hotel

Шведский стол. В дневное время предлагаются закуски в Снэк-баре и в баре на пляже. Ресторан Ottoman (турецкая кухня) и Ресторан итальянской кухни. Часы работы с 19:00 до 21:00, по предварительной резервации. 3 бара. 4 открытых бассейна с пресной водой, без подогрева, площади: 754 кв.м, 144 кв.м, 504 кв.м. и 150 кв.м.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • parking  FREE 
  • car rental
  • safe
  • free wi-fi
  • elevator
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
  • payment by payment cards
For kids Мини-клуб для детей 4-12 лет. Аренда колясок по наличию.
  • children's swimming pool
  • playground
  • kids club
  • children's chairs in the restaurant
  • cot
Entertainment and sports 5 водных горок, без подогрева. Дартс, бочче – бесплатно. В отеле спокойная анимация.
  • water park and slides  FREE 
  • sauna/bath/hammam  FREE 
  • table tennis
  • tennis court
  • volleyball
  • gym  FREE 
  • aerobics  FREE 
  • water activities
  • disco club
  • animation
  • organization of excursions
Description of rooms

Всего 358 номеров (766 мест) в 6-этажном здании отеля.

In the rooms

балкон, кондиционер, Wi-Fi, ванна, туалет, душ, косметические средства, мини-бар, сейф, фен, ТВ.

  • bath / shower
  • hair dryer
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone $
  • balcony/terrace
The address lıca Mah. 11. Sok. No:1A/1 Kumköy, Side - Manavgat / Antalya / Türkiye
Phones: +90 242 756 15 00
+90 242 255 54 94
Website: Serenis Hotel
FAQ
Какой пляж у отеля?
Отель располагается на 2-й пляжной линии. У отеля собственный песчаный пляж. Пляжные полотенца в отеле (бесплатно).
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в настольный теннис, теннис, волейбол. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация. В отеле присутствует организация экскурсий, упрощает выбор и дает советы специалист по туризму.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. Чтобы взрослые могли отдохнуть, детей каждый день развлекает детский клуб. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).