Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
2.0
Service:
1.0
Cleanliness:
2.0
Amenities:
1.0
Went to this hotel on 26.10. 2023 at 21/00.
2 hours before check-in, a junior suite room was booked (2 adults + 2 children (3 and 5 years old) through booking).
Hello, if you can call it that)))
Paid. They said your room is on the 4th floor, there is no elevator. And goodbye.
When we entered the room, we saw a bed (180*150) and a sofa (a soft corner was declared on the booking). They opened the niche of the sofa, but did not find the bed. We went down to the reception and were told to pay 400 hryvnias per bed. At the same time, when the hotel worker came, it turned out that the bed was lying in the same sofa in a small alcove, which we simply did not open, because we did not know that in addition to the large alcove, there is also a small alcove.
In a word, service in Ukrainian. The green light of corruption.
Information about bedding for UAH 400 was not indicated either on the booking website or on the hotel's official website.
It would not hurt to send a tax audit and other services to this hotel, which I will do in the near future.
I paid UAH 1300+400 for the room and bed.
In the morning, I asked for a check, but there were no checks
Written out for 2100 hryvnias))
2 hours before check-in, a junior suite room was booked (2 adults + 2 children (3 and 5 years old) through booking).
Hello, if you can call it that)))
Paid. They said your room is on the 4th floor, there is no elevator. And goodbye.
When we entered the room, we saw a bed (180*150) and a sofa (a soft corner was declared on the booking). They opened the niche of the sofa, but did not find the bed. We went down to the reception and were told to pay 400 hryvnias per bed. At the same time, when the hotel worker came, it turned out that the bed was lying in the same sofa in a small alcove, which we simply did not open, because we did not know that in addition to the large alcove, there is also a small alcove.
In a word, service in Ukrainian. The green light of corruption.
Information about bedding for UAH 400 was not indicated either on the booking website or on the hotel's official website.
It would not hurt to send a tax audit and other services to this hotel, which I will do in the near future.
I paid UAH 1300+400 for the room and bed.
In the morning, I asked for a check, but there were no checks
Written out for 2100 hryvnias))
Translated automatically from Ukrainian. View original
Comments (0)
leave a comment
Show other comments …
OTHER REVIEWS ABOUT THE HOTEL
- Terrible corrupt hotel
- A very decent hotel. Price quality.
- excellent hotel, I recommend it to everyone, I will only go back there. but no phone in the room
- Good choice for the weekend
- Bad experience, would not recommend to anyone
SEE ALSO