Far from the sea, the price does not match the quality

Written: 12 september 2021
Travel time: 20 — 24 august 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We rested with my family in August 2021. We went on holidays for only 4 days (fortunately). Disappointment began immediately upon arrival. When asked about the time it takes to get to the sea, we were told 7-10 minutes at a leisurely pace, which turned out to be a complete discrepancy with reality. Sawing to the sea for about 20 minutes with a steep descent and ascent, which is absolutely not suitable for an aged person (the hostess knew that our grandmother would go with us).
The adventure didn't end there. The room was ordered 2 rooms (3 adults and 2 children). Arranged in advance for an extra bed. Initially, we were talking about a folding bed with a mattress, instead of which we were offered to fold a blanket in half and put it instead of the agreed mattress.
Then there is the problem with the air conditioners. He was only in one of the rooms.

In the room where he was absent, there was also no mosquito net on the window. That is, we have a choice either to sleep in a stuffy room or to be bitten by mosquitoes. (and there are a lot of mosquitoes, the daughter woke up in the morning with a swollen lip as a result of a bite).
The refrigerator (which did not have a freezer) on the second day began to stink terribly. Of course, they quickly agreed to wash it, but this did not really improve the situation, the very next day the smell began to reappear. Most likely, the next guests were in for the same surprise.
There is no kettle in the room, it is 1 for all rooms, and food prices are the same as in Kiev restaurants.
The pool, (despite the backlight) can only be used from 7 am to 7 pm, after this time, the water was supposedly purified, which, by the way, was not noticeable, it is clear that no one filters the water.
Separately, I would like to note the situation with the dog. Before booking, a question was asked about the possibility of staying with a small dog (Pomeranian). To which we were given a positive answer, but for a fee.
At the same time, they were not allowed to sit with the dog near the pool (on the path, not even on the lawn).
When one day the hostess found out that we were going to go for a walk in Odessa, we heard the question "Well, I hope you take the dog with you. "
What was paid for when the presence of the animal was stipulated is not clear.
We definitely do not recommend Villa Angel, the price does not match the quality at all.
Translated automatically from Russian. View original